Avast 5 issues ???

Discussion in 'Computer Information' started by - Bobb -, Oct 13, 2010.

  1. - Bobb -

    - Bobb - Guest

    Anyone else having occasional connectivity problems with Avast5 (XP SP3)?
    Only at startup. Once I get it going ( by turning off shields momentarily,
    then start network - get an IP and can turn Avast back on and it's fine)

    I see this guy has problems for weeks and Avast support hasn't gotten back
    to him.
    http://forum.avast.com/index.php?topic=64078.120
    He's uninstalled, reinstalled, wiped pc and installed Avast and still
    intermittent connectivity issues.
    For me:
    Never a problem with past versions - I've updated as new releases came along
    and no problems since update to Avast 5 last month.
    When "this happens" Zonealarm has STOP traffic enabled.
    It "seems like" Avast has detected a problem but no info at all in any event
    logs - other than "started". So I turn off nic, disable Avast shields for 10
    minutes, right-click turn on ZA again, re-enable NIc - get an Ip ( from
    router or cable box - same thing) , then I can enable shields on Avast and
    all is well - until some future reboot and it may/may not have an issue
    then.
    - Bobb -, Oct 13, 2010
    #1
    1. Advertising

  2. - Bobb -

    Alias Guest

    On 10/13/2010 05:05 PM, - Bobb - wrote:
    > Anyone else having occasional connectivity problems with Avast5 (XP SP3)?
    > Only at startup. Once I get it going ( by turning off shields momentarily,
    > then start network - get an IP and can turn Avast back on and it's fine)
    >
    > I see this guy has problems for weeks and Avast support hasn't gotten back
    > to him.
    > http://forum.avast.com/index.php?topic=64078.120
    > He's uninstalled, reinstalled, wiped pc and installed Avast and still
    > intermittent connectivity issues.
    > For me:
    > Never a problem with past versions - I've updated as new releases came along
    > and no problems since update to Avast 5 last month.
    > When "this happens" Zonealarm has STOP traffic enabled.
    > It "seems like" Avast has detected a problem but no info at all in any event
    > logs - other than "started". So I turn off nic, disable Avast shields for 10
    > minutes, right-click turn on ZA again, re-enable NIc - get an Ip ( from
    > router or cable box - same thing) , then I can enable shields on Avast and
    > all is well - until some future reboot and it may/may not have an issue
    > then.
    >
    >
    >
    >
    >


    I suspect it's ZA as I have Avast 5 on four machines, XP Pro SP3, Home
    XP SP3 and two Windows 7 and I don't have any of those problems. I would
    suggest you uninstall ZA and enable the Windows firewall instead.

    --
    Alias
    Alias, Oct 13, 2010
    #2
    1. Advertising

  3. - Bobb -

    - Bobb - Guest

    "Alias" <> wrote in message
    news:i94i7m$5la$...
    > On 10/13/2010 05:05 PM, - Bobb - wrote:
    >> Anyone else having occasional connectivity problems with Avast5 (XP
    >> SP3)?
    >> Only at startup. Once I get it going ( by turning off shields
    >> momentarily,
    >> then start network - get an IP and can turn Avast back on and it's fine)
    >>
    >> I see this guy has problems for weeks and Avast support hasn't gotten
    >> back
    >> to him.
    >> http://forum.avast.com/index.php?topic=64078.120
    >> He's uninstalled, reinstalled, wiped pc and installed Avast and still
    >> intermittent connectivity issues.
    >> For me:
    >> Never a problem with past versions - I've updated as new releases came
    >> along
    >> and no problems since update to Avast 5 last month.
    >> When "this happens" Zonealarm has STOP traffic enabled.
    >> It "seems like" Avast has detected a problem but no info at all in any
    >> event
    >> logs - other than "started". So I turn off nic, disable Avast shields for
    >> 10
    >> minutes, right-click turn on ZA again, re-enable NIc - get an Ip ( from
    >> router or cable box - same thing) , then I can enable shields on Avast
    >> and
    >> all is well - until some future reboot and it may/may not have an issue
    >> then.
    >>
    >>
    >>
    >>
    >>

    >
    > I suspect it's ZA as I have Avast 5 on four machines, XP Pro SP3, Home XP
    > SP3 and two Windows 7 and I don't have any of those problems. I would
    > suggest you uninstall ZA and enable the Windows firewall instead.
    >
    > --
    > Alias


    ZA has been unchanged for quite a while and this started shortly after
    Avast5 upgrade..
    But, I went that route. I've turned off ZA , network off and on and still
    can't connect to Avast.com for updates, Google - get timeout 169,x.y.z IP
    address
    If I use static IP still bad, but ( with / without ZA) if I turn off Avast
    shield - do the same thing ,it's fine. I can autoconfig and it gets IP , DNS
    info.
    And it might be fine for the next month, or week, , then it will get "into
    this state again" and the only log anywhere is system event log - cannot get
    IP, "DHCP error "

    Event Type: Warning
    Event Source: Dhcp
    Event Category: None
    Event ID: 1007
    Description: Your computer has automatically configured the IP address for
    the Network Card .. the IP address being used is 169.254.73.91.
    I disable Avast shield - restart NIC and all is well. Re-enable Avast and
    still fine. SO I suspect SOMETHING in Avast 5 init but can't see any error
    logged from it.

    I'll update if I can narrow it down, but that Avast forum post is same
    problem I see.
    Thanks
    - Bobb -, Oct 13, 2010
    #3
  4. - Bobb -

    Pat McRotch Guest

    No problems here on several machines.

    "- Bobb -" <bobb@noemail.123> wrote in message
    news:i94hs5$of0$-september.org...
    > Anyone else having occasional connectivity problems with Avast5 (XP SP3)?
    > Only at startup. Once I get it going ( by turning off shields momentarily,
    > then start network - get an IP and can turn Avast back on and it's fine)
    >
    > I see this guy has problems for weeks and Avast support hasn't gotten back
    > to him.
    > http://forum.avast.com/index.php?topic=64078.120
    > He's uninstalled, reinstalled, wiped pc and installed Avast and still
    > intermittent connectivity issues.
    > For me:
    > Never a problem with past versions - I've updated as new releases came
    > along and no problems since update to Avast 5 last month.
    > When "this happens" Zonealarm has STOP traffic enabled.
    > It "seems like" Avast has detected a problem but no info at all in any
    > event logs - other than "started". So I turn off nic, disable Avast
    > shields for 10 minutes, right-click turn on ZA again, re-enable NIc - get
    > an Ip ( from router or cable box - same thing) , then I can enable shields
    > on Avast and all is well - until some future reboot and it may/may not
    > have an issue then.
    >
    >
    >
    >
    >
    Pat McRotch, Oct 13, 2010
    #4
  5. On Wed, 13 Oct 2010 11:41:04 -0400, "- Bobb -" <bobb@noemail.123>
    wrote:

    >
    >"Alias" <> wrote in message
    >news:i94i7m$5la$...
    >> On 10/13/2010 05:05 PM, - Bobb - wrote:
    >>> Anyone else having occasional connectivity problems with Avast5 (XP
    >>> SP3)?
    >>> Only at startup. Once I get it going ( by turning off shields
    >>> momentarily,
    >>> then start network - get an IP and can turn Avast back on and it's fine)
    >>>
    >>> I see this guy has problems for weeks and Avast support hasn't gotten
    >>> back
    >>> to him.
    >>> http://forum.avast.com/index.php?topic=64078.120
    >>> He's uninstalled, reinstalled, wiped pc and installed Avast and still
    >>> intermittent connectivity issues.
    >>> For me:
    >>> Never a problem with past versions - I've updated as new releases came
    >>> along
    >>> and no problems since update to Avast 5 last month.
    >>> When "this happens" Zonealarm has STOP traffic enabled.
    >>> It "seems like" Avast has detected a problem but no info at all in any
    >>> event
    >>> logs - other than "started". So I turn off nic, disable Avast shields for
    >>> 10
    >>> minutes, right-click turn on ZA again, re-enable NIc - get an Ip ( from
    >>> router or cable box - same thing) , then I can enable shields on Avast
    >>> and
    >>> all is well - until some future reboot and it may/may not have an issue
    >>> then.
    >>>
    >>>
    >>>
    >>>
    >>>

    >>
    >> I suspect it's ZA as I have Avast 5 on four machines, XP Pro SP3, Home XP
    >> SP3 and two Windows 7 and I don't have any of those problems. I would
    >> suggest you uninstall ZA and enable the Windows firewall instead.
    >>
    >> --
    >> Alias

    >
    >ZA has been unchanged for quite a while and this started shortly after
    >Avast5 upgrade..
    >But, I went that route. I've turned off ZA , network off and on and still
    >can't connect to Avast.com for updates, Google - get timeout 169,x.y.z IP
    >address
    >If I use static IP still bad, but ( with / without ZA) if I turn off Avast
    >shield - do the same thing ,it's fine. I can autoconfig and it gets IP , DNS
    >info.
    >And it might be fine for the next month, or week, , then it will get "into
    >this state again" and the only log anywhere is system event log - cannot get
    >IP, "DHCP error "
    >
    >Event Type: Warning
    >Event Source: Dhcp
    >Event Category: None
    >Event ID: 1007
    >Description: Your computer has automatically configured the IP address for
    >the Network Card .. the IP address being used is 169.254.73.91.
    >I disable Avast shield - restart NIC and all is well. Re-enable Avast and
    >still fine. SO I suspect SOMETHING in Avast 5 init but can't see any error
    >logged from it.
    >
    >I'll update if I can narrow it down, but that Avast forum post is same
    >problem I see.
    >Thanks



    I'm not any kind of Avast expert, but have you tried selecting "Load
    after other services" in the settings/troubleshoot menu? That should
    let the network initialize before Avast starts.

    Have you tried disabling the behavior shield or turning off heuristics
    in the file shield? Does doing either of these make a difference?

    You said the OS had been wiped and reinstalled ... were all the
    outstanding updates applied before installing Avast? And were any
    other applications installed prior to Avast (other than ZoneAlarm)?

    And lastly, is the CPU Intel or AMD? 32 or 64-bit? I have heard
    rumors of an issue with Avast 5 and some AMD processors.

    I use Avast 5 with Comodo Firewall on several machines - all Intel,
    but different model CPUs - with no problems.

    George
    George Neuner, Oct 13, 2010
    #5
  6. "- Bobb -" <bobb@noemail.123> wrote in message
    news:i94hs5$of0$-september.org...
    > Anyone else having occasional connectivity problems with Avast5 (XP SP3)?
    > Only at startup. Once I get it going ( by turning off shields momentarily,
    > then start network - get an IP and can turn Avast back on and it's fine)
    >
    > I see this guy has problems for weeks and Avast support hasn't gotten back
    > to him.
    > http://forum.avast.com/index.php?topic=64078.120
    > He's uninstalled, reinstalled, wiped pc and installed Avast and still
    > intermittent connectivity issues.
    > For me:
    > Never a problem with past versions - I've updated as new releases came
    > along and no problems since update to Avast 5 last month.
    > When "this happens" Zonealarm has STOP traffic enabled.
    > It "seems like" Avast has detected a problem but no info at all in any
    > event logs - other than "started". So I turn off nic, disable Avast
    > shields for 10 minutes, right-click turn on ZA again, re-enable NIc - get
    > an Ip ( from router or cable box - same thing) , then I can enable shields
    > on Avast and all is well - until some future reboot and it may/may not
    > have an issue then.



    Avast and ZA don't play well together.
    kerneldebugger, Oct 13, 2010
    #6
  7. - Bobb -

    - Bobb - Guest

    "kerneldebugger" <> wrote in message
    news:i94pui$2t3$-september.org...
    >
    > "- Bobb -" <bobb@noemail.123> wrote in message
    > news:i94hs5$of0$-september.org...
    >> Anyone else having occasional connectivity problems with Avast5 (XP
    >> SP3)?
    >> Only at startup. Once I get it going ( by turning off shields
    >> momentarily, then start network - get an IP and can turn Avast back on
    >> and it's fine)
    >>
    >> I see this guy has problems for weeks and Avast support hasn't gotten
    >> back to him.
    >> http://forum.avast.com/index.php?topic=64078.120
    >> He's uninstalled, reinstalled, wiped pc and installed Avast and still
    >> intermittent connectivity issues.
    >> For me:
    >> Never a problem with past versions - I've updated as new releases came
    >> along and no problems since update to Avast 5 last month.
    >> When "this happens" Zonealarm has STOP traffic enabled.
    >> It "seems like" Avast has detected a problem but no info at all in any
    >> event logs - other than "started". So I turn off nic, disable Avast
    >> shields for 10 minutes, right-click turn on ZA again, re-enable NIc - get
    >> an Ip ( from router or cable box - same thing) , then I can enable
    >> shields on Avast and all is well - until some future reboot and it
    >> may/may not have an issue then.

    >
    >
    > Avast and ZA don't play well together.
    >

    was never a problem until now.
    I'll turn off web shield on Avast permanently and monitor.

    But I would think if a conflict, there would be an error SOMEWHERE
    Avast log entries show just started / stopped - never an error.
    ZA shows no errors either just that the STOP indicator in systray is on when
    this happens.
    Unchecking " Stop all traffic" didn't help.
    The ONLY thing that works is disable all Avast shields - then get an IP,
    then all is well.
    If no one else having this issue, I'll work it out - just wanted to check
    since I saw folks at Avast website with same issue.
    Thanks

    Each Avast shield log looks like this:
    avast! Real-time Shield Scan Report
    This file is generated automatically
    Started on: Friday, September 17, 2010 9:51:49 AM

    avast! Real-time Shield Scan Report
    This file is generated automatically
    Started on: Sunday, September 26, 2010 6:08:14 PM

    avast! Real-time Shield Scan Report
    This file is generated automatically
    Started on: Sunday, September 26, 2010 6:21:09 PM

    avast! Real-time Shield Scan Report
    This file is generated automatically
    Started on: Friday, October 01, 2010 6:30:41 AM
    - Bobb -, Oct 13, 2010
    #7
  8. - Bobb -

    smlunatick Guest

    On Oct 13, 11:57 pm, "- Bobb -" <b...@noemail.123> wrote:
    > "kerneldebugger" <> wrote in message
    >
    > news:i94pui$2t3$-september.org...
    >
    >
    >
    > > "- Bobb -" <b...@noemail.123> wrote in message
    > >news:i94hs5$of0$-september.org...
    > >> Anyone else having occasional connectivity problems with Avast5  (XP
    > >> SP3)?
    > >> Only at startup. Once I get it going ( by turning off shields
    > >> momentarily, then start network - get an IP and can turn Avast back on
    > >> and it's fine)

    >
    > >> I see this guy has problems for weeks and Avast support hasn't gotten
    > >> back to him.
    > >>http://forum.avast.com/index.php?topic=64078.120
    > >> He's uninstalled, reinstalled, wiped pc and installed Avast and still
    > >> intermittent connectivity issues.
    > >> For me:
    > >> Never a problem with past versions - I've updated as new releases came
    > >> along and no problems since update to Avast 5 last month.
    > >> When "this happens" Zonealarm has STOP traffic enabled.
    > >> It "seems like" Avast has detected a problem but no info at all in any
    > >> event logs - other than "started". So I turn off nic, disable Avast
    > >> shields for 10 minutes, right-click turn on ZA again, re-enable NIc - get
    > >> an Ip ( from router or cable box - same thing) , then I can enable
    > >> shields on Avast and all is well - until some future reboot and it
    > >> may/may not have an issue then.

    >
    > > Avast and ZA don't play well together.

    >
    > was never a problem until now.
    > I'll turn off web shield on Avast permanently and monitor.
    >
    > But I would think if a conflict, there would be an error SOMEWHERE
    > Avast log entries show just started / stopped - never an error.
    > ZA shows no errors either just that the STOP indicator in systray is on when
    > this happens.
    > Unchecking " Stop all traffic"  didn't help.
    > The ONLY thing that works is disable all Avast shields - then get an IP,
    > then all is well.
    > If no one else having this  issue, I'll work it out - just wanted to check
    > since I saw folks at Avast website with same issue.
    > Thanks
    >
    > Each Avast shield log looks like this:
    > avast! Real-time Shield Scan Report
    > This file is generated automatically
    > Started on: Friday, September 17, 2010 9:51:49 AM
    >
    > avast! Real-time Shield Scan Report
    > This file is generated automatically
    > Started on: Sunday, September 26, 2010 6:08:14 PM
    >
    > avast! Real-time Shield Scan Report
    > This file is generated automatically
    > Started on: Sunday, September 26, 2010 6:21:09 PM
    >
    > avast! Real-time Shield Scan Report
    > This file is generated automatically
    > Started on: Friday, October 01, 2010 6:30:41 AM


    It is sad to say but Zone Alarm has been known it block the network
    access for assign IPs from time to time and can happen at ZA updates.
    smlunatick, Oct 14, 2010
    #8
  9. - Bobb -

    - Bobb - Guest

    "smlunatick" <> wrote in message
    news:...
    On Oct 13, 11:57 pm, "- Bobb -" <b...@noemail.123> wrote:
    > "kerneldebugger" <> wrote in message
    >
    > news:i94pui$2t3$-september.org...
    >
    >
    >
    > > "- Bobb -" <b...@noemail.123> wrote in message
    > >news:i94hs5$of0$-september.org...
    > >> Anyone else having occasional connectivity problems with Avast5 (XP
    > >> SP3)?
    > >> Only at startup. Once I get it going ( by turning off shields
    > >> momentarily, then start network - get an IP and can turn Avast back on
    > >> and it's fine)

    >
    > >> I see this guy has problems for weeks and Avast support hasn't gotten
    > >> back to him.
    > >>http://forum.avast.com/index.php?topic=64078.120
    > >> He's uninstalled, reinstalled, wiped pc and installed Avast and still
    > >> intermittent connectivity issues.
    > >> For me:
    > >> Never a problem with past versions - I've updated as new releases came
    > >> along and no problems since update to Avast 5 last month.
    > >> When "this happens" Zonealarm has STOP traffic enabled.
    > >> It "seems like" Avast has detected a problem but no info at all in any
    > >> event logs - other than "started". So I turn off nic, disable Avast
    > >> shields for 10 minutes, right-click turn on ZA again, re-enable NIc -
    > >> get
    > >> an Ip ( from router or cable box - same thing) , then I can enable
    > >> shields on Avast and all is well - until some future reboot and it
    > >> may/may not have an issue then.

    >
    > > Avast and ZA don't play well together.

    >
    > was never a problem until now.
    > I'll turn off web shield on Avast permanently and monitor.
    >
    > But I would think if a conflict, there would be an error SOMEWHERE
    > Avast log entries show just started / stopped - never an error.
    > ZA shows no errors either just that the STOP indicator in systray is on
    > when
    > this happens.
    > Unchecking " Stop all traffic" didn't help.
    > The ONLY thing that works is disable all Avast shields - then get an IP,
    > then all is well.
    > If no one else having this issue, I'll work it out - just wanted to check
    > since I saw folks at Avast website with same issue.
    > Thanks
    >
    > Each Avast shield log looks like this:
    > avast! Real-time Shield Scan Report
    > This file is generated automatically
    > Started on: Friday, September 17, 2010 9:51:49 AM
    >
    > avast! Real-time Shield Scan Report
    > This file is generated automatically
    > Started on: Sunday, September 26, 2010 6:08:14 PM
    >
    > avast! Real-time Shield Scan Report
    > This file is generated automatically
    > Started on: Sunday, September 26, 2010 6:21:09 PM
    >
    > avast! Real-time Shield Scan Report
    > This file is generated automatically
    > Started on: Friday, October 01, 2010 6:30:41 AM


    It is sad to say but Zone Alarm has been known it block the network
    access for assign IPs from time to time and can happen at ZA updates.

    Thanks for the info - I'll check into it.
    - Bobb -, Oct 15, 2010
    #9
  10. On Fri, 15 Oct 2010 08:12:52 -0400, "- Bobb -" <bobb@noemail.123>
    wrote:

    >It is sad to say but Zone Alarm has been known it block the network
    >access for assign IPs from time to time and can happen at ZA updates.


    I gave up on ZoneAlarm quite a while ago, but while I was using it I
    found that having an explicit DHCP rule prevented lots of weird
    startup problems.

    I found ZoneAlarm particularly susceptible to startup problems where
    the computer was assigned a DHCP address out of a large subnet - e.g.,
    from a B subnet or a subnet formed from multiple C subnets tied
    together (i.e. the network mask is 255.255.X.0 where X is 0..254 ).

    George
    George Neuner, Oct 15, 2010
    #10
    1. Advertising

Want to reply to this thread or ask your own question?

It takes just 2 minutes to sign up (and it's free!). Just click the sign up button to choose a username and then you can ask your own questions on the forum.
Similar Threads
  1. =?iso-8859-1?Q?Frisbee=AE?=

    SNMP Issues in Cisco Routers; Vulnerability Issues in TCP

    =?iso-8859-1?Q?Frisbee=AE?=, Apr 21, 2004, in forum: MCSE
    Replies:
    0
    Views:
    788
    =?iso-8859-1?Q?Frisbee=AE?=
    Apr 21, 2004
  2. pcbutts1
    Replies:
    0
    Views:
    584
    pcbutts1
    Jul 6, 2005
  3. pcbutts1
    Replies:
    0
    Views:
    767
    pcbutts1
    Jul 6, 2005
  4. Howie
    Replies:
    0
    Views:
    554
    Howie
    Jul 6, 2005
  5. Howie
    Replies:
    9
    Views:
    4,861
    pcbutts1
    Jul 12, 2005
Loading...

Share This Page