7E bluescreen when booting Vista x64 (with 4GB only)

Discussion in 'Windows 64bit' started by Peter Haumer, Aug 9, 2007.

  1. Peter Haumer

    Peter Haumer Guest

    Hi.
    I have a Dell XPS 710 that ran WinXP (32bit) so far with 4GB installed with
    no problems four 5 months. Have GForce 8, XFi SB, one SATA and one PATA
    drive.

    Got myself a second SATA hard disk drive to install Vista x64 that I want to
    use via dual boot. When booting from DVD I immediately got a "STOP:
    0x0000007E" (plus four parameters, no additional lines below) blue screen.
    I removed 2GB and the install worked fine. Installed all Windows Updates
    and latest 64bit drivers that I could find for my configuration. Rebooted
    several times without any problems during that process. Then I placed the
    other 2GB memory back into my machine and the same blue screen came back
    when now booting my Vista 64 drive. The XP drive still works fine. Got
    myself a whole new set of 4 1GB dimms: same blue screen; each and every time
    I try to boot. When I remove 2GB it works fine. I also tested two 2GB in
    the different dimm slots (i.e. 1 and 3 populated and 2 and 4 populated):
    worked great. Just not with 4GB. Dell said they do not support Vista 64
    (after being 3 x 90 min with them on the phone about this already :).

    Any help or hints on how to get Vista 64 to work with 4GB in my system would
    be very much appreciated. Thanks in advance.

    Best regards,
    Peter Haumer.

    P.S.: I am an MSDN subscriber and just registered this alias for MSDN
    benefits Managed News Groups support. I hope it worked.
     
    Peter Haumer, Aug 9, 2007
    #1
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  2. Peter Haumer

    Jane C Guest

    Hello Peter,

    Do you have the latest BIOS update?

    --
    Jane, not plain ;) 64 bit enabled :)
    Batteries not included. Braincell on vacation ;-)

    "Peter Haumer" <> wrote in message
    news:...
    > Hi.
    > I have a Dell XPS 710 that ran WinXP (32bit) so far with 4GB installed
    > with no problems four 5 months. Have GForce 8, XFi SB, one SATA and one
    > PATA drive.
    >
    > Got myself a second SATA hard disk drive to install Vista x64 that I want
    > to use via dual boot. When booting from DVD I immediately got a "STOP:
    > 0x0000007E" (plus four parameters, no additional lines below) blue screen.
    > I removed 2GB and the install worked fine. Installed all Windows Updates
    > and latest 64bit drivers that I could find for my configuration. Rebooted
    > several times without any problems during that process. Then I placed the
    > other 2GB memory back into my machine and the same blue screen came back
    > when now booting my Vista 64 drive. The XP drive still works fine. Got
    > myself a whole new set of 4 1GB dimms: same blue screen; each and every
    > time I try to boot. When I remove 2GB it works fine. I also tested two
    > 2GB in the different dimm slots (i.e. 1 and 3 populated and 2 and 4
    > populated): worked great. Just not with 4GB. Dell said they do not
    > support Vista 64 (after being 3 x 90 min with them on the phone about this
    > already :).
    >
    > Any help or hints on how to get Vista 64 to work with 4GB in my system
    > would be very much appreciated. Thanks in advance.
    >
    > Best regards,
    > Peter Haumer.
    >
    > P.S.: I am an MSDN subscriber and just registered this alias for MSDN
    > benefits Managed News Groups support. I hope it worked.
    >
    >
    >
     
    Jane C, Aug 9, 2007
    #2
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  3. Peter Haumer

    Peter Haumer Guest

    Hello Jane.
    Yes. Also tried different types of bios options such as switching off dual
    core or HDD noise levels (?).
    I actually just tried something crazy: I kept 3GB in the machine and that
    worked, too. Put the fourth dimm back: bsod.

    Peter.


    "Jane C" <> wrote in message
    news:D...
    > Hello Peter,
    >
    > Do you have the latest BIOS update?
    >
    > --
    > Jane, not plain ;) 64 bit enabled :)
    > Batteries not included. Braincell on vacation ;-)
    >
    > "Peter Haumer" <> wrote in message
    > news:...
    >> Hi.
    >> I have a Dell XPS 710 that ran WinXP (32bit) so far with 4GB installed
    >> with no problems four 5 months. Have GForce 8, XFi SB, one SATA and one
    >> PATA drive.
    >>
    >> Got myself a second SATA hard disk drive to install Vista x64 that I want
    >> to use via dual boot. When booting from DVD I immediately got a "STOP:
    >> 0x0000007E" (plus four parameters, no additional lines below) blue
    >> screen. I removed 2GB and the install worked fine. Installed all Windows
    >> Updates and latest 64bit drivers that I could find for my configuration.
    >> Rebooted several times without any problems during that process. Then I
    >> placed the other 2GB memory back into my machine and the same blue screen
    >> came back when now booting my Vista 64 drive. The XP drive still works
    >> fine. Got myself a whole new set of 4 1GB dimms: same blue screen; each
    >> and every time I try to boot. When I remove 2GB it works fine. I also
    >> tested two 2GB in the different dimm slots (i.e. 1 and 3 populated and 2
    >> and 4 populated): worked great. Just not with 4GB. Dell said they do not
    >> support Vista 64 (after being 3 x 90 min with them on the phone about
    >> this already :).
    >>
    >> Any help or hints on how to get Vista 64 to work with 4GB in my system
    >> would be very much appreciated. Thanks in advance.
    >>
    >> Best regards,
    >> Peter Haumer.
    >>
    >> P.S.: I am an MSDN subscriber and just registered this alias for MSDN
    >> benefits Managed News Groups support. I hope it worked.
    >>
    >>
    >>

    >
     
    Peter Haumer, Aug 9, 2007
    #3
  4. Peter Haumer

    Morgan Guest

    Even though you have written that the 4x1GB sticks worked perfectly well
    with XP (32bit) by the nature of the limits of that OS not all of that
    memory was being addressed anyway, whether that makes a difference or not to
    the following I'm not sure...

    When you populate a motherboard with four sticks of RAM rather than 2 AFAIK
    it can place more strain on your memory controller and to compensate for
    this it is often found that lowering your memory timings will help. Even
    though each individual memory stick may have a spd rating of (for example)
    4-4-4-12 when ran with all 4 memory slots full it can mean that timings of
    5-5-5-18 are needed for stability. Even if you bought 2x2GB sticks of memory
    they would have slower timings than 2x1GB.

    If you are only relying on the spd value to set the memory timings in the
    BIOS then the above problem could well apply. Also make sure that you have
    set the correct voltage for the memory sticks. Again for example a
    particular Gigabyte board defaults to 1.8v and some sticks need 2.1v and so
    an increase of 0.3v is needed.

    You could use a copy of memtest to ensure that the memory has no fault,
    ensuring first that the above is not a problem.

    I assume that the memory is approved as being compatible for your system...?

    --
    Regards

    Morgan
     
    Morgan, Aug 10, 2007
    #4
  5. Peter Haumer

    Peter Haumer Guest

    Thanks a lot Morgan.
    This is very interesting. Unfortunately, I could not find a way to change
    timing or voltage in the Dell bios.

    Yes, I purchase the memory as well as the 4 new gigs from Dell specifically
    for this system. I also ran the Dell and Microsoft memory tests on both 4gig
    configurations with success.

    Thanks and best regards,
    Peter Haumer.



    "Morgan" <> wrote in message
    news:46bc21f0$0$5191$...
    > Even though you have written that the 4x1GB sticks worked perfectly well
    > with XP (32bit) by the nature of the limits of that OS not all of that
    > memory was being addressed anyway, whether that makes a difference or not
    > to the following I'm not sure...
    >
    > When you populate a motherboard with four sticks of RAM rather than 2
    > AFAIK it can place more strain on your memory controller and to compensate
    > for this it is often found that lowering your memory timings will help.
    > Even though each individual memory stick may have a spd rating of (for
    > example) 4-4-4-12 when ran with all 4 memory slots full it can mean that
    > timings of 5-5-5-18 are needed for stability. Even if you bought 2x2GB
    > sticks of memory they would have slower timings than 2x1GB.
    >
    > If you are only relying on the spd value to set the memory timings in the
    > BIOS then the above problem could well apply. Also make sure that you have
    > set the correct voltage for the memory sticks. Again for example a
    > particular Gigabyte board defaults to 1.8v and some sticks need 2.1v and
    > so an increase of 0.3v is needed.
    >
    > You could use a copy of memtest to ensure that the memory has no fault,
    > ensuring first that the above is not a problem.
    >
    > I assume that the memory is approved as being compatible for your
    > system...?
    >
    > --
    > Regards
    >
    > Morgan
    >
    >
     
    Peter Haumer, Aug 12, 2007
    #5
  6. There is an update from microsoft that fixes this problem. You need to boot
    with 2gb and then install the vista update. After install, you can then put
    back the extra ram.

    http://support.microsoft.com/kb/929777/en-us

    Hope that helps

    "Peter Haumer" wrote:

    > Hi.
    > I have a Dell XPS 710 that ran WinXP (32bit) so far with 4GB installed with
    > no problems four 5 months. Have GForce 8, XFi SB, one SATA and one PATA
    > drive.
    >
    > Got myself a second SATA hard disk drive to install Vista x64 that I want to
    > use via dual boot. When booting from DVD I immediately got a "STOP:
    > 0x0000007E" (plus four parameters, no additional lines below) blue screen.
    > I removed 2GB and the install worked fine. Installed all Windows Updates
    > and latest 64bit drivers that I could find for my configuration. Rebooted
    > several times without any problems during that process. Then I placed the
    > other 2GB memory back into my machine and the same blue screen came back
    > when now booting my Vista 64 drive. The XP drive still works fine. Got
    > myself a whole new set of 4 1GB dimms: same blue screen; each and every time
    > I try to boot. When I remove 2GB it works fine. I also tested two 2GB in
    > the different dimm slots (i.e. 1 and 3 populated and 2 and 4 populated):
    > worked great. Just not with 4GB. Dell said they do not support Vista 64
    > (after being 3 x 90 min with them on the phone about this already :).
    >
    > Any help or hints on how to get Vista 64 to work with 4GB in my system would
    > be very much appreciated. Thanks in advance.
    >
    > Best regards,
    > Peter Haumer.
    >
    > P.S.: I am an MSDN subscriber and just registered this alias for MSDN
    > benefits Managed News Groups support. I hope it worked.
    >
    >
    >
    >
     
    =?Utf-8?B?Sm9uYXRoYW4=?=, Aug 15, 2007
    #6
  7. Peter Haumer

    Peter Haumer Guest

    Hello Jonathan.
    Thanks for the reply. I have seen this KB article, but my issue seems to be
    something else. Installing the patch did not help. I also get a different
    STOP message.

    Best regards,
    Peter.


    "Jonathan" <> wrote in message
    news:...
    > There is an update from microsoft that fixes this problem. You need to
    > boot
    > with 2gb and then install the vista update. After install, you can then
    > put
    > back the extra ram.
    >
    > http://support.microsoft.com/kb/929777/en-us
    >
    > Hope that helps
    >
    > "Peter Haumer" wrote:
    >
    >> Hi.
    >> I have a Dell XPS 710 that ran WinXP (32bit) so far with 4GB installed
    >> with
    >> no problems four 5 months. Have GForce 8, XFi SB, one SATA and one PATA
    >> drive.
    >>
    >> Got myself a second SATA hard disk drive to install Vista x64 that I want
    >> to
    >> use via dual boot. When booting from DVD I immediately got a "STOP:
    >> 0x0000007E" (plus four parameters, no additional lines below) blue
    >> screen.
    >> I removed 2GB and the install worked fine. Installed all Windows Updates
    >> and latest 64bit drivers that I could find for my configuration.
    >> Rebooted
    >> several times without any problems during that process. Then I placed
    >> the
    >> other 2GB memory back into my machine and the same blue screen came back
    >> when now booting my Vista 64 drive. The XP drive still works fine. Got
    >> myself a whole new set of 4 1GB dimms: same blue screen; each and every
    >> time
    >> I try to boot. When I remove 2GB it works fine. I also tested two 2GB
    >> in
    >> the different dimm slots (i.e. 1 and 3 populated and 2 and 4 populated):
    >> worked great. Just not with 4GB. Dell said they do not support Vista 64
    >> (after being 3 x 90 min with them on the phone about this already :).
    >>
    >> Any help or hints on how to get Vista 64 to work with 4GB in my system
    >> would
    >> be very much appreciated. Thanks in advance.
    >>
    >> Best regards,
    >> Peter Haumer.
    >>
    >> P.S.: I am an MSDN subscriber and just registered this alias for MSDN
    >> benefits Managed News Groups support. I hope it worked.
    >>
    >>
    >>
    >>
     
    Peter Haumer, Aug 20, 2007
    #7
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