24 hour cancellation policy?

Discussion in 'A+ Certification' started by techshare, Sep 7, 2003.

  1. techshare

    techshare Guest

    Hey all,

    Has anyone used a cancellation policy in the computer service business? I
    know other businesses that use them, but again it seems some people think
    they can screw over computer service businesses unlike others they deal
    with. Although it doesn't happen all the time, I get calls from people who I
    am almost sure will cancel later ... sometimes when we arrive at the door!
    It's a compulsive *sshole thing that only certain irresponsible
    non-customers like to do. Only one or two of these "new calls" a week can
    easily cost you time and money.

    So, I'm thinking about requiring a CC number in advance for at least the
    people that seem dubious. Of course, the policy is simple like any other. If
    you cancel (without rescheduling) in less than 24 hours of the call ...
    you'll be charged for the service call.
    techshare, Sep 7, 2003
    #1
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