On 10/02/2013 23:25, CJB wrote:
> On Feb 8, 7:26 pm, Roger Mills<watt.ty...@gmail.com> wrote:
>> I've had an S2 Skypephone for 3 years or so - which I bought mainly for
>> tethering to a laptop for internet access.
>>
>> I haven't needed to use it for that for quite a while - and haven't used
>> it at all for some months. The last time I used it was for some Skype
>> test calls - which worked fine.
>>
>> I tried to do the same thing today, and it wasn't having any! When I
>> turn it on, it says "Emergency calls only" and there are absolutely no
>> signal strength bars.
>>
>> I tried to log onto My3 via my BB connection, and it appears that the
>> phone's number is no longer valid. Looking at the PAYG SIM's T&Cs, it
>> appears that '3' are liable to disconnect you (and re-allocate the
>> number?) if you haven't done anything for 6 months - which I probably
>> haven't.
>>
>> *However* the blurb which came with the phone says that I get free Skype
>> calls *forever* without any need to top up. How does that stack up,
>> because it won't log on to Skype without first connecting to the '3'
>> network - which it refuses to do?
>>
>> I've got another PAYG SIM which I used to use in a '3' (Huawei) dongle -
>> again not used for a long time, and again which seems to have been
>> disconnected.
>>
>> Any suggestions as to how I might recover the situation? I can't find
>> anything about re-registering a SIM and getting a new number once it has
>> been cancelled. Is that possible, or do I need to start again with new
>> SIMs. If I put a new SIM in the Skypephone and register it, will the
>> Skype function work again?
>>
>> TIA.
>
> Try emailing
>
>
>
> CJB
Yes, I did that, and they replied (eventually) saying that they needed
to speak to me. They asked me to call by dialling 33 from a '3' phone,
or to give them a number on which they could call me.
However, they still hadn't called me several days after I gave them a
land-line number on which to contact me, so I called them from the
Skypephone using the newly acquired replacement PAYG SIM (by dialling 333)
The woman to whom I spoke was clearly unaware of my complaint and didn't
seem inclined to look up earlier references, so I had to spell it out
from scratch.
In a nutshell, the official party line from '3' is that the way in which
Skype is implemented on their phones has changed, and that it is no
longer free. According to her, the only way you can use Skype is by
buying a data allowance in one form or other, and using some of that up
every time you make a Skype call. I would not be able to use Skype on my
S2 Skypephone without buying an add-on, and even then, it wouldn't be free.
I pointed out that, by my definition, "Forever" - as in "free Skype
forever" - still had a fair time to run, but she didn't seem to care!
I then asked her to explain how it was - in view of what she had told me
- that Skype was working again on my S2, now that I've installed a new
PAYG SIM, even though I haven't topped it up. Unsurprisingly, she couldn't!
So I'm not a great deal further forward. I apparently have free Skype
again despite 3's assertion that that's not possible, but for how long?
I've lost the £5 or so credit which I had on the SIM which they zapped,
which I can live with. But if they zap a SIM with credit on it after 6
months of non-chargeable activity, how long can I expect one to last
which I have *never* topped up? And can I just keep getting free
replacement SIMs, and get Skype working again?
--
Cheers,
Roger
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