On 19/02/12 15:19, Geopelia wrote:
> "Enkidu"<cliffp@bogus> wrote in message
> news:4f4058e9$...
>> On 19/02/12 14:36, Geopelia wrote:
>>> "Enkidu"<cliffp@bogus> wrote in message
>>> news:4f4024c2$...
>>>> On 19/02/12 11:00, Geopelia wrote:
>>>>> Facebook keeps asking me to change my password.
>>>>> I've done that four times, but the "create a new password" page still
>>>>> comes
>>>>> up and I can't log in.
>>>>> (They ask for a screen shot, but surely they know what their own page
>>>>> looks
>>>>> like?)
>>>>>
>>>>> I've asked Facebook but just get a computerised answer which is no
>>>>> help.
>>>>> I've hunted around on Google but can't find anything.
>>>>>
>>>>> They also ask me to change my email password, but I don't email from
>>>>> Facebook and don't know what they mean.
>>>>>
>>>>> Otherwise, how do I get rid of Facebook if I can't log in?
>>>>> Perhaps I should get rid of it and start again.
>>>>> If I can't get rid of it, I'll just ignore it. Eventually they may
>>>>> think
>>>>> I
>>>>> have died and cancel it themselves.
>>>>>
>>>>> I've tried to open a new account but keep getting told I've already got
>>>>> one.
>>>>>
>>>>> Any ideas? (Nothing technical please!)
>>>>>
>>>> Just asking - do you have the capslock button on?
>>>>
>>> I put it on for three letters in my password, but take it off again for
>>> others.
>>> I'll try again just pressing shift instead.
>>> .....
>>> That didn't work, I still keep getting the page asking me to change my
>>> password.
>>> I'll change it to one of all lower case.
>>> ......
>>> Didn't work. I got a page that says click reset password, but reset
>>> password
>>> is nowhere on the page! Brilliant!
>>>
>> OK, just checking as I said. There should be a light on the keyboard that
>> is ON when you have CapsLock on and OFF when you have CapsLock off. We
>> have had people complain that their passwords didn't work, and they have
>> had either CapsLock on or ShiftLock on so they weren't typing what they
>> thought that they were typing!
>>
>> What exactly does the page say?
>>
>> Cheers,
>>
>> Cliff
>
>
> I keep getting these.
> https://www.facebook.com/recover.php...n%40xtra.co.nz
> https://www.facebook.com/checkpoint/...2540xtra.co.nz
>
For some reason the second one takes me back to the login page. But I
tried the process anyway.
What I think is happening is that when you put in your Gmail email in
the box, and click "Send codes and login to Gmail" it does just that -
sends to your Gmail account which of course you can't access!
Try the link that says "No longer have access to these?" You then get a
page that says "How can we reach you?".
If you have another email address put that in there and access the
recovery information (probably a link) from there.
If you don't, get a relative or trusted friend to let you use theirs to
receive the recovery information.
Cheers,
Cliff
--
The ends justifies the means - Niccolò di Bernardo dei Machiavelli.
The end excuses any evil - Sophocles