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I have a WinXP Pro box that suffered some sort of OS melt-down. I
needed to reload XP to recover. After reinstalling XP which wiped-out
C:\Windows and also reinstalling SP1 and all current critical fixes
from Microsoft (as of 7/17/03) I can not get Mozilla or Netscape to
start-up.

I installed a fresh copy of Mozilla 1.4, even uninstalled and deleted
C:\Program Files\Mozilla.org and installed again. But everytime I try
to launch Mozilla I get nothing, no hourglass cursor, no error
message, no profile manager. I have the problem with Netscape 7.1.

Both Mozilla 1.4 and Netscape 7.1 run fine before the OS/SP1/crtical
fixes reinstall.

Can anyone help?

Frank

Frank Tarczynski wrote:

> I have a WinXP Pro box that suffered some sort of OS melt-down. I
> needed to reload XP to recover. After reinstalling XP which wiped-out
> C:\Windows and also reinstalling SP1 and all current critical fixes
> from Microsoft (as of 7/17/03) I can not get Mozilla or Netscape to
> start-up.
>
> I installed a fresh copy of Mozilla 1.4, even uninstalled and deleted
> C:\Program Files\Mozilla.org and installed again. But everytime I try
> to launch Mozilla I get nothing, no hourglass cursor, no error
> message, no profile manager. I have the problem with Netscape 7.1.
>
> Both Mozilla 1.4 and Netscape 7.1 run fine before the OS/SP1/crtical
> fixes reinstall.
>
> Can anyone help?
>
> Frank

Frank, I hate to suggest this, but it might be necessary to go to
regedit and remove references to 'Mozilla'. Do a find, and keep
repeating the find until it says it's finished. If the reference(s)
is/are in the right pane, I just hit modify, clear the box, and hit
enter, so that the string is still there with a null value. If the
reference(s) is/are a key (in the left pane), I nuke that s... uh, that
is, I delete the key.

Would be interesting to see what other folks have to say about messing
with the registry editor...

Allison