My computer keeps freezing randomly

emeraldsky23 emeraldsky23 is offline

Junior Member

Join Date: Jan 2011

Posts: 5

01-27-2011

Hi everyone,

Here is the problem: My laptop will, at random times, freeze up and display an illuminated black screen. Most of time I can move the cursor around but not be able to click anything. After each incident, a file is created with a random assortment of letters and numbers. I do not have permission to do ANYTHING with it, so I can't delete it. Can someone please help me identify what the file is for, and how I can fix this problem?

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