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Wireless Networking - Contacting netgear

 
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Old 08-27-2005, 08:57 PM   #1
Default Contacting netgear


Two years ago I successfully set up a netgear WG602 wireless access point
with a WinME computer and a netgear WG511 wireless pc card. I'm replacing
the winME computer with a new winXP computer and using the same pc card. I
want to configure the WG602. The manual tells me to type the access point
name (netgearxxxxxx) in the address line of my browser but then I get "The
page cannot be found" message.

Also, when I try to download an upgrade for the firmware at 192.168.0.227 I
get the same message.

Does anyone know how to get around this? I'm unable to connect from the pc
card to the access point, so I assume I must reconfigure.


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Old 08-27-2005, 09:13 PM   #2
Sooner Al [MVP]
 
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Default Re: Contacting netgear
Have you looked at page 22 in your users manual?

ftp://downloads.netgear.com/files/wg602_users_guide.pdf

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
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This posting is provided "AS IS" with no warranties, and confers no
rights...


"Allen" <> wrote in message
news065569D-CA8F-4C9B-8755-...
> Two years ago I successfully set up a netgear WG602 wireless access point
> with a WinME computer and a netgear WG511 wireless pc card. I'm replacing
> the winME computer with a new winXP computer and using the same pc card.
> I
> want to configure the WG602. The manual tells me to type the access
> point
> name (netgearxxxxxx) in the address line of my browser but then I get "The
> page cannot be found" message.
>
> Also, when I try to download an upgrade for the firmware at 192.168.0.227
> I
> get the same message.
>
> Does anyone know how to get around this? I'm unable to connect from the
> pc
> card to the access point, so I assume I must reconfigure.





Sooner Al [MVP]
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Old 08-27-2005, 11:43 PM   #3
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Default Re: Contacting netgear


Thank you for your answer Sooner Al.

I verified that the IP addresses were in the same subnet and the subnet
masks were the same.

Still could not connect to configure or download.

I pushed the reset in the back of the WG602 and unplugged and replugged power.

Still no help.

Do you have anything else I can try?

Allen


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Old 08-28-2005, 12:51 AM   #4
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Default Re: Contacting netgear


Since I pushed reset I was able to establish a network with the default
values. Of course I still need to configure so as to have security. But I
still can't connect to netgear by typing the access point name.

Any help, please


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Old 08-28-2005, 10:22 AM   #5
Sooner Al [MVP]
 
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Default Re: Contacting netgear
Can you access the AP using its IP?

Have you cleared your browser temporary cache?

Some devices only allow you to configure them via a wired Ethernet port and
not over the wireless link. That is how I have my Buffalo WBR-G54
configured.

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...


"Allen" <> wrote in message
news:2E799A29-CE5A-46AF-81C4-...
>
>
> Since I pushed reset I was able to establish a network with the default
> values. Of course I still need to configure so as to have security. But
> I
> still can't connect to netgear by typing the access point name.
>
> Any help, please





Sooner Al [MVP]
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Old 08-28-2005, 06:05 PM   #6
=?Utf-8?B?QWxsZW4=?=
 
Posts: n/a
Default Re: Contacting netgear
Thank you for the response, sooner al

I haven't been able to access the AP using its IP.

I rebooted the computer to clear the browser temporary casche.

I am trying to configure through the wired ethernet connection.

Still no luck.
Allen

"Sooner Al [MVP]" wrote:

> Can you access the AP using its IP?
>
> Have you cleared your browser temporary cache?



>
> Some devices only allow you to configure them via a wired Ethernet port and
> not over the wireless link. That is how I have my Buffalo WBR-G54
> configured.
>
> --
>
> Al Jarvi (MS-MVP Windows Networking)
>
> Please post *ALL* questions and replies to the news group for the mutual
> benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
>
>
> "Allen" <> wrote in message
> news:2E799A29-CE5A-46AF-81C4-...
> >
> >
> > Since I pushed reset I was able to establish a network with the default
> > values. Of course I still need to configure so as to have security. But
> > I
> > still can't connect to netgear by typing the access point name.
> >
> > Any help, please

>
>
>



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Old 08-28-2005, 06:53 PM   #7
Sooner Al [MVP]
 
Posts: n/a
Default Re: Contacting netgear
I suggest you post to the Broadband Reports or Netgear.com support forums
for possible help...

http://forum1.netgear.com/support/

http://www.broadbandreports.com/forum/netgear

Good luck...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...


"Allen" <> wrote in message
news:3F97FEB0-3956-4CB4-929D-...
> Thank you for the response, sooner al
>
> I haven't been able to access the AP using its IP.
>
> I rebooted the computer to clear the browser temporary casche.
>
> I am trying to configure through the wired ethernet connection.
>
> Still no luck.
> Allen
>
> "Sooner Al [MVP]" wrote:
>
>> Can you access the AP using its IP?
>>
>> Have you cleared your browser temporary cache?

>
>
>>
>> Some devices only allow you to configure them via a wired Ethernet port
>> and
>> not over the wireless link. That is how I have my Buffalo WBR-G54
>> configured.
>>
>> --
>>
>> Al Jarvi (MS-MVP Windows Networking)
>>
>> Please post *ALL* questions and replies to the news group for the mutual
>> benefit of all of us...
>> The MS-MVP Program - http://mvp.support.microsoft.com
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights...
>>
>>
>> "Allen" <> wrote in message
>> news:2E799A29-CE5A-46AF-81C4-...
>> >
>> >
>> > Since I pushed reset I was able to establish a network with the default
>> > values. Of course I still need to configure so as to have security.
>> > But
>> > I
>> > still can't connect to netgear by typing the access point name.
>> >
>> > Any help, please

>>
>>
>>





Sooner Al [MVP]
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Old 08-28-2005, 11:17 PM   #8
=?Utf-8?B?QWxsZW4=?=
 
Posts: n/a
Default Re: Contacting netgear


I've looked at the Netgear forums and other people have the same problem and
have gotten no resolution. I found there is a firmware upgrade download to
fix a security problem, unauthorized people could configure your access
point. I downloaded the upgrade but could not install it because it required
access to 192.168.0.227. I wonder if the security fix denies access if you
don't have the upgrade, but you need access to install the upgrade!!!!!

What do you think?


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Old 08-28-2005, 11:25 PM   #9
Sooner Al [MVP]
 
Posts: n/a
Default Re: Contacting netgear
I have no idea since I don't use that router. Your best bet is to
post/lurk/etc on the Netgear forums...

Good luck...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...


"Allen" <> wrote in message
news:2A55090F-97AE-4A6F-ADC8-...
>
>
> I've looked at the Netgear forums and other people have the same problem
> and
> have gotten no resolution. I found there is a firmware upgrade download
> to
> fix a security problem, unauthorized people could configure your access
> point. I downloaded the upgrade but could not install it because it
> required
> access to 192.168.0.227. I wonder if the security fix denies access if
> you
> don't have the upgrade, but you need access to install the upgrade!!!!!
>
> What do you think?





Sooner Al [MVP]
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