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Hey folks, I'm running Windows 7 Pro, and my laptop has two user accounts,
work and home. Both are administrator accounts and whenever I install any
software if is always installed "for everyone". So far so good, I'm really
impressed with W7.

However, I will sometimes get a BSOD in the *work* profile. It never happens
in the home profile.

Q. How do I go about troubleshooting what could be causing it since it seems
to me that a BSOD is usally caused by something more "general"... but if so,
why does it only happen in the work profile... and randomly (i,e. not when
I'm on;y running a specific program or anything...)

Any ideas? Analysis software that might help me?

Thanks in advance!

Carmen

Lots of things might be installed in the different profile, but the first
place I'd look is in IE, since that's completely per user.

--
Charlie.
http://msmvps.com/blogs/russel




"Carmen Gauvin-O'Donnell" <> wrote in message
news:...
> Hey folks, I'm running Windows 7 Pro, and my laptop has two user accounts,
> work and home. Both are administrator accounts and whenever I install any
> software if is always installed "for everyone". So far so good, I'm really
> impressed with W7.
>
> However, I will sometimes get a BSOD in the *work* profile. It never
> happens in the home profile.
>
> Q. How do I go about troubleshooting what could be causing it since it
> seems to me that a BSOD is usally caused by something more "general"...
> but if so, why does it only happen in the work profile... and randomly
> (i,e. not when I'm on;y running a specific program or anything...)
>
> Any ideas? Analysis software that might help me?
>
> Thanks in advance!
>
> Carmen
>
>

"Carmen Gauvin-O'Donnell" <> wrote in message
news:...
> Hey folks, I'm running Windows 7 Pro, and my laptop has two user accounts,
> work and home. Both are administrator accounts and whenever I install any
> software if is always installed "for everyone". So far so good, I'm really
> impressed with W7.
>
> However, I will sometimes get a BSOD in the *work* profile. It never
> happens in the home profile.
>
> Q. How do I go about troubleshooting what could be causing it since it
> seems to me that a BSOD is usally caused by something more "general"...
> but if so, why does it only happen in the work profile... and randomly
> (i,e. not when I'm on;y running a specific program or anything...)
>
> Any ideas? Analysis software that might help me?
>
> Thanks in advance!
>
> Carmen
>
>

Have you looked in the Event Viewer to see if that is really the case. It
does seem odd that only one profile would experience this.

Carmen,
The blue screen usually gives (cryptic) information about the error and what
possibly caused it.
Note it down and post it back here or google for it.


"Carmen Gauvin-O'Donnell" wrote:

> Hey folks, I'm running Windows 7 Pro, and my laptop has two user accounts,
> work and home. Both are administrator accounts and whenever I install any
> software if is always installed "for everyone". So far so good, I'm really
> impressed with W7.
>
> However, I will sometimes get a BSOD in the *work* profile. It never happens
> in the home profile.
>
> Q. How do I go about troubleshooting what could be causing it since it seems
> to me that a BSOD is usally caused by something more "general"... but if so,
> why does it only happen in the work profile... and randomly (i,e. not when
> I'm on;y running a specific program or anything...)
>
> Any ideas? Analysis software that might help me?
>
> Thanks in advance!
>
> Carmen
>
>
> .
>

Thanks for both pieces of advice, guys. I'll take a look next time.

C.

"Carlos" <> wrote in message
news:F00BE377-00C3-413B-9774-...
> Carmen,
> The blue screen usually gives (cryptic) information about the error and
> what
> possibly caused it.
> Note it down and post it back here or google for it.
>
>
> "Carmen Gauvin-O'Donnell" wrote:
>
>> Hey folks, I'm running Windows 7 Pro, and my laptop has two user
>> accounts,
>> work and home. Both are administrator accounts and whenever I install any
>> software if is always installed "for everyone". So far so good, I'm
>> really
>> impressed with W7.
>>
>> However, I will sometimes get a BSOD in the *work* profile. It never
>> happens
>> in the home profile.
>>
>> Q. How do I go about troubleshooting what could be causing it since it
>> seems
>> to me that a BSOD is usally caused by something more "general"... but if
>> so,
>> why does it only happen in the work profile... and randomly (i,e. not
>> when
>> I'm on;y running a specific program or anything...)
>>
>> Any ideas? Analysis software that might help me?
>>
>> Thanks in advance!
>>
>> Carmen
>>
>>
>> .
>>