housetrained wrote:
> Whenever I play a video and transfer music files at the same time I get
> a shut down with a note saying "computer has shut down to protect it.
> Hardware problem. seek vendor's advice" Trouble is I assembled it. On
> 32bit it restarts after the message:
> Windows has recovered from an unexpected shut d own
> Problem signature:
> Problem Event Name: BlueScreen
> Os Version: 6.1.76002.0.0368.3
> Locale ID: 2057
> Additional information about the problem:
> 8CCode: 101
> BCP1: 00000031 _______ ___________
> BC P2: 00000000
> BCP3: 807C9120
> BC P4: 00000001
> OS Version: 6_1_7600
> Service Pack: 0_0
> Product: 768_i
> Files that help describe the problem:
> C:\Windows\Min idump\12270946848-01 .dmp
> C:\Users\John\AppData\Local\Temp\WER-116111-0.sysdata.xml
>
> When I try to open the dmp files it says "access denied"
> Any help would be appreciated
> WIN 7 64bit (and 32bit)
>
There is a tiny command line program "dumpchk.exe" that can
read a small .dmp file and give a trace of what happened.
(When I tried this on my collection of .dmp files,
I wouldn't say it was very informative. Still, it gives you
something to do with the .dmp files.)
C:\Windows\Minidump\12270946848-01.dmp
This package is 4.7MB or so. If you unzip the first level, you'll find
cab files. Inside one of the cab files is "dumpchk.exe". I extracted
it with 7ZIP, rather than install the package. dumpchk.exe is only 5KB.
http://www.microsoft.com/downloads/d...displaylang=en
I copy the dumpchk.exe file into the Minidmp folder (that saves
the hassle of updating the PATH environment variable).
Then, open a "Command Prompt" (MSDOS) window, "cd" to the Minidmp folder and try...
dumpchk 12270946848-01.dmp
That should produce a bit of text with a trace of the
calling routines etc.
Paul
Similar Threads
