«

"Dave Doe" <> wrote in message
news:...
> In article <he0j8q$r9m$>,
> says...
>>
>> "Dave Doe" <> wrote in message
>> news:...
>> > In article <hdvd32$54l$>,
>> > says...
>> >>
>> >> Is anyone else sending emails to UK getting them held up for some
>> >> days?
>> >> They
>> >> don't appear in Sent Items either.
>> >>
>> >> POP3 and Yahoo xtra.
>> >>
>> >> I wondered if it is a general problem just now, or me, or the
>> >> recipient.
>> >
>> > No problems mailing the UK for me.
>> >
>> > What email client are you using, and who is your email provider (ISP)?
>> > Need that info Geo!
>>
>> Yahoo!Xtra mail default
>> POP 3 mail
>> Connection Any Available.
>>
>> >
>> > Most mail clients, if your email isn't in the Sent Items, it will be
>> > "stuck" in the Outbox. So is it there? If not, where are they - they
>> > must be *somewhere*.
>>
>> No. it's not in the Outbox
>> Where else should I look?
>
> *Everywhere* in your email client!
>
> In OE, Edit, Find ....
>
>
>>
>> >
>> > If they are being sent to your ISP (and no reason that email to any
>> > domain or country won't be), then an email server will send a Non
>> > Delivery Report (NDR) if the email cannot, for some reason, be sent
>> > further on (ie to your UK folk). So you should get an NDR saying the
>> > email has either not been able to be delivered (bounced) and a reason
>> > for that, or that it is in a 'retry' situation (eg. unable to contact
>> > an
>> > email server in the UK for the moment, will keep trying for 24 hours -
>> > or something to that effect).
>>
>> I haven't received any report.
>>
>> I press send and sometimes they just seem to have disappeared.
>> A few short ones testing got to the recipient all at once several days
>> late.
>>
>> She is on uko2.co.uk
>>
>> Perhaps it is their end. Cc I send to myself get to me.
>
> Well surely they end up in Sent Items.

No.

> Is your Sent Items folder sorted by Sent date, descending?

Yes, but they are not there.

If they turn up days late, where could they have been? She got a whole lot
of "testing" ones sent over several days, all at once.
She thinks she has got them all now.

A mail strike in Britain couldn't be affecting emails, could it?
..

In message <he2du9$i8m$>, Geopelia wrote:

> The recipient says a lot of my "testing" emails turned up all together
> days later. Looks like it's her end, if there is nothing wrong at
> Yahoo!xtra. Perhaps there is a bottleneck somewhere. Stuck on a satellite?

I can assure you satellites don’t have enough storage to hold people’s
emails.

If your friend can post the mail headers (not the content of the message),
that could give us some clues as to where the holdup is. Here’s a
(sanitized) example I dealt with recently:

Received: from <customer’s mail server>
by mx.mailfilter4.ihug.co.nz with ESMTP; 30 Oct 2009 16:07:19 +1300
Received: from <customer’s internal mail server>
by <customer’s main gateway server> (Postfix) with ESMTP id DAE3A60344C
for <_zealand>; Fri, 30 Oct 2009 13:39:24 +1300 (NZDT)

Notice the two-and-a-half-hour difference between the times on the two
lines? That shows that the main gateway server held on to the message for
that long before passing it on to my ISP’s server.

This is the kind of information we can deduce from examining the headers.

"Lawrence D'Oliveiro" <_zealand> wrote in message
news:he2mk2$suu$...
> In message <he2du9$i8m$>, Geopelia wrote:
>
>> The recipient says a lot of my "testing" emails turned up all together
>> days later. Looks like it's her end, if there is nothing wrong at
>> Yahoo!xtra. Perhaps there is a bottleneck somewhere. Stuck on a
>> satellite?
>
> I can assure you satellites don't have enough storage to hold people's
> emails.
>
> If your friend can post the mail headers (not the content of the message),
> that could give us some clues as to where the holdup is. Here's a
> (sanitized) example I dealt with recently:
>
> Received: from <customer's mail server>
> by mx.mailfilter4.ihug.co.nz with ESMTP; 30 Oct 2009 16:07:19 +1300
> Received: from <customer's internal mail server>
> by <customer's main gateway server> (Postfix) with ESMTP id DAE3A60344C
> for <_zealand>; Fri, 30 Oct 2009 13:39:24 +1300
> (NZDT)
>
> Notice the two-and-a-half-hour difference between the times on the two
> lines? That shows that the main gateway server held on to the message for
> that long before passing it on to my ISP's server.
>
> This is the kind of information we can deduce from examining the headers.

Thank you, but she knows even less about computers than I do, using hers
mainly to play games.
Also one or other of us would be in Summer Time.

Would my sent time and her received time be any use, without the technical
stuff?

In message <he3866$av9$>, Geopelia wrote:

> "Lawrence D'Oliveiro" <_zealand> wrote in message
> news:he2mk2$suu$...
>
>> If your friend can post the mail headers (not the content of the
>> message), that could give us some clues as to where the holdup is.
>
> Thank you, but she knows even less about computers than I do ...

All you have to do is find a menu item called something like “View Source”
or “View Headers”. This should show you a whole bunch of lines beginning
with phrases like “Return-Path:” and “Received:”, followed by the actual
text of your message. It’s those header lines that I’d like to see,
particularlyl the “Received:” lines, because those form a trail of
breadcrumbs through all the servers that have relayed the message.

(You can remove lines beginning “From:”, “To:”, “Reply-To:” or “Sender:”,
because those will contain actual e-mail addresses, which we don’t need, and
which you will want to keep private.)

> Also one or other of us would be in Summer Time.

Shouldn’t really matter, because all the servers will include their offset
from UTC in the timestamp.

> Would my sent time and her received time be any use, without the technical
> stuff?

That will tell us there’s a holdup, which we already know. What we’re trying
to find out is where.

"Lawrence D'Oliveiro" <_zealand> wrote in message
news:he49du$qjt$...
> In message <he3866$av9$>, Geopelia wrote:
>
>> "Lawrence D'Oliveiro" <_zealand> wrote in message
>> news:he2mk2$suu$...
>>
>>> If your friend can post the mail headers (not the content of the
>>> message), that could give us some clues as to where the holdup is.
>>
>> Thank you, but she knows even less about computers than I do ...
>
> All you have to do is find a menu item called something like "View Source"
> or "View Headers". This should show you a whole bunch of lines beginning
> with phrases like "Return-Path:" and "Received:", followed by the actual
> text of your message. It's those header lines that I'd like to see,
> particularlyl the "Received:" lines, because those form a trail of
> breadcrumbs through all the servers that have relayed the message.
>
> (You can remove lines beginning "From:", "To:", "Reply-To:" or "Sender:",
> because those will contain actual e-mail addresses, which we don't need,
> and
> which you will want to keep private.)
>
>> Also one or other of us would be in Summer Time.
>
> Shouldn't really matter, because all the servers will include their offset
> from UTC in the timestamp.
>
>> Would my sent time and her received time be any use, without the
>> technical
>> stuff?
>
> That will tell us there's a holdup, which we already know. What we're
> trying
> to find out is where.

I've hunted through all the menus, including the index in the Help menu, and
can't find anything. XP.
Where else could I look please?

We think the problem has solved itself now. The last emails got through.

In message <he4c29$d7n$>, Geopelia wrote:

> "Lawrence D'Oliveiro" <_zealand> wrote in message
> news:he49du$qjt$...
>>
>> All you have to do is find a menu item called something like "View
>> Source" or "View Headers".
>
> I've hunted through all the menus, including the index in the Help menu,
> and can't find anything. XP.
> Where else could I look please?

I’m pretty sure I saw something like this the last time I had to help
someone with Outlook Express on Windows. Might be in a menu called “Tools”,
I think.

"Lawrence D'Oliveiro" <_zealand> wrote in message
news:he4kdh$1as$...
> In message <he4c29$d7n$>, Geopelia wrote:
>
>> "Lawrence D'Oliveiro" <_zealand> wrote in message
>> news:he49du$qjt$...
>>>
>>> All you have to do is find a menu item called something like "View
>>> Source" or "View Headers".
>>
>> I've hunted through all the menus, including the index in the Help menu,
>> and can't find anything. XP.
>> Where else could I look please?
>
> I'm pretty sure I saw something like this the last time I had to help
> someone with Outlook Express on Windows. Might be in a menu called "Tools",
> I think.

There's nothing in my Tools menu about Headers or Source.
I also found a tools menu in Windows Help and Support Centre XP, but nothing
in the menu about that email problem, or Headers or Source.

I wonder if Trend Micro could have held them up. It shouldn't be stopping
any emails that aren't offensive or political.

But the emails seem to be going through all right this morning. I think it
might have been something her end, but it's odd that the emails weren't in
my Sent items.

Maybe I should leave well alone and hope it doesn't happen again.

In message <he4teh$p1d$>, Geopelia wrote:

> "Lawrence D'Oliveiro" <_zealand> wrote in message
> news:he4kdh$1as$...
>
>> I'm pretty sure I saw something like this the last time I had to help
>> someone with Outlook Express on Windows. Might be in a menu called
>> "Tools", I think.
>
> There's nothing in my Tools menu about Headers or Source.

Perhaps this <http://www.wurd.com/cl_email_msie_headers.php> will help.

"Lawrence D'Oliveiro" <_zealand> wrote in message
news:he54ji$amv$...
> In message <he4teh$p1d$>, Geopelia wrote:
>
>> "Lawrence D'Oliveiro" <_zealand> wrote in message
>> news:he4kdh$1as$...
>>
>>> I'm pretty sure I saw something like this the last time I had to help
>>> someone with Outlook Express on Windows. Might be in a menu called
>>> "Tools", I think.
>>
>> There's nothing in my Tools menu about Headers or Source.
>
> Perhaps this <http://www.wurd.com/cl_email_msie_headers.php> will help.

Thank you. There isn't a Properties in my File menu, but the second method
worked.
(Right click message header, select Properties, click details tab.)

I tried that with a message that did go through, and got a lot of technical
stuff, and how to send it.

Unfortunately the messages that were held up for some days didn't get into
my Sent items, so I'm none the wiser about them.
But I will keep that website in case we get any more trouble.

Thanks for your help.
Geopelia

In message <he5u53$gju$>, Geopelia wrote:

> "Lawrence D'Oliveiro" <_zealand> wrote in message
> news:he54ji$amv$...
>
>> Perhaps this <http://www.wurd.com/cl_email_msie_headers.php> will help.
>
> I tried that with a message that did go through, and got a lot of
> technical stuff, and how to send it.
>
> Unfortunately the messages that were held up for some days didn't get into
> my Sent items, so I'm none the wiser about them.

It really needs to be done by the person receiving the message, because they
will get the header lines added by the intervening mail transfer agents
(MTAs). The timestamps on those lines should reveal where the holdup is.