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Old 11-06-2009, 11:25 PM   #1
Default Belarc Advisor problem


I have just completed an uninstall and 2 new installs of Belarc
Advisor.
it scans of my computer, but instead of getting the read-out, I end up
with an
icon/ photo instead of the detailed scan I had been getting. I used my
original
Belarc program first, then Firefox once, then Internet Explorer once,
to
download the Belarc 'free' program from their website.

I have checked and unchecked the little optional box (it warned that it
might
mess up) to no avail.

I contact their tech support, but they referred me to URLs that don't
really cover my issue.
How can I accomplish a detailed read-out of my PC's components again?

Thanks In Advance,

Sylvia M.




Sylvia M
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Old 11-07-2009, 12:15 AM   #2
chuckcar
 
Posts: n/a
Default Re: Belarc Advisor problem
"Sylvia M" <> wrote in
news:Yf2Jm.24824$:

> I have just completed an uninstall and 2 new installs of Belarc
> Advisor.
> it scans of my computer, but instead of getting the read-out, I end up
> with an
> icon/ photo instead of the detailed scan I had been getting. I used my
> original
> Belarc program first, then Firefox once, then Internet Explorer once,
> to
> download the Belarc 'free' program from their website.
>
> I have checked and unchecked the little optional box (it warned that it
> might
> mess up) to no avail.
>
> I contact their tech support, but they referred me to URLs that don't
> really cover my issue.
> How can I accomplish a detailed read-out of my PC's components again?
>
> Thanks In Advance,


Look in device manager? The point of Belarc advisor is to ID hardware you
don't have drivers for and have no other source of information on, such as
the original packaging and software. If drivers are installed, then device
manager - reached by system in control panel - will tell you what it is.
Most are generic drivers except for a) video cards b) some monitors c) sound
cards and c) various USB cards network and drive controller cards.



--
(setq (chuck nil) car(chuck) )


chuckcar
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Old 11-07-2009, 12:35 AM   #3
philo
 
Posts: n/a
Default Re: Belarc Advisor problem

"Sylvia M" <> wrote in message
news:Yf2Jm.24824$...
>I have just completed an uninstall and 2 new installs of Belarc Advisor.
> it scans of my computer, but instead of getting the read-out, I end up
> with an
> icon/ photo instead of the detailed scan I had been getting. I used my
> original
> Belarc program first, then Firefox once, then Internet Explorer once, to



Don't know what's wrong
but there are other programs to help you ID your hardware...

such as HWinfo32




philo
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Old 11-07-2009, 12:45 AM   #4
Mike Easter
 
Posts: n/a
Default Re: Belarc Advisor problem
Sylvia M wrote:

> instead of getting the read-out, I end up
> with an icon/ photo instead of the detailed scan I had been getting.


I don't understand what you are trying to describe.

Here's where Belarc puts the html it writes:

Find your Program Files folder in which there is a Belarc.

The path is something like C:\(your structure)\Program
Files\Belarc\Advisor\System\tmp\ComputerName.html

If that isn't happening at all, use something else like SIW or Everest.


--
Mike Easter



Mike Easter
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Old 11-07-2009, 02:40 AM   #5
§ñühw¤£f
 
Posts: n/a
Default Re: Belarc Advisor problem
philo wrote:
> "Sylvia M" <> wrote in message
> news:Yf2Jm.24824$...
>> I have just completed an uninstall and 2 new installs of Belarc Advisor.
>> it scans of my computer, but instead of getting the read-out, I end up
>> with an
>> icon/ photo instead of the detailed scan I had been getting. I used my
>> original
>> Belarc program first, then Firefox once, then Internet Explorer once, to

>
>
> Don't know what's wrong
> but there are other programs to help you ID your hardware...
>
> such as HWinfo32
>
>

I liked "EverestHome"...this dealeyo here:
http://majorgeeks.com/download.php?det=4181



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: `.; :'.:: : :: ;:' ::
. :' .::. .: .:: :
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: `:: : .::
:' .::. .: .:::
: .::: ,:. .:. :' .:::
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§ñühw¤£f
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Old 11-07-2009, 03:06 AM   #6
Pennywise@DerryMaine.Gov
 
Posts: n/a
Default Re: Belarc Advisor problem
"Sylvia M" <> wrote:

>I have just completed an uninstall and 2 new installs of Belarc
>Advisor.
> it scans of my computer, but instead of getting the read-out, I end up
>with an
>icon/ photo instead of the detailed scan I had been getting. I used my
>original
>Belarc program first, then Firefox once, then Internet Explorer once,
>to
>download the Belarc 'free' program from their website.
>
>I have checked and unchecked the little optional box (it warned that it
>might
>mess up) to no avail.
>
>I contact their tech support, but they referred me to URLs that don't
>really cover my issue.
>How can I accomplish a detailed read-out of my PC's components again?
>
>Thanks In Advance,


First unhide your files
http://www.bleepingcomputer.com/tuto...l62.html#winxp

Left WinKey+F, will open the Find command <type in>
Belarc
<enter>

you will find a Htm or html file with a new creation date you can just
drag and drop into your browser.

Two things here.

The windows find command will lie to you, or not show you what your
looking for even tho it's in plain sight. Use Agent Ransack
http://www.mythicsoft.com/agentransack/ it's free and will show you
everything.

Also Belarc becomes part of your system, it has no reason to embed
itself like it does (it's a spam thing).

Use Everest as mentioned above
http://majorgeeks.com/download.php?det=4181 it's free and does close
to what Belarc does; but you don't need to install it.
--

Japanese Barcodes
http://patriciavalentin.files.wordpr...rcodes-big.jpg


Pennywise@DerryMaine.Gov
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Old 11-07-2009, 03:42 AM   #7
Sylvia M
 
Posts: n/a
Default Re: Belarc Advisor problem

"Sylvia M" <> wrote in message
news:Yf2Jm.24824$...
>I have just completed an uninstall and 2 new installs of Belarc
>Advisor.
> it scans of my computer, but instead of getting the read-out, I end up
> with an
> icon/ photo instead of the detailed scan I had been getting. I used
> my original
> Belarc program first, then Firefox once, then Internet Explorer once,
> to
> download the Belarc 'free' program from their website.
>
> I have checked and unchecked the little optional box (it warned that
> it might
> mess up) to no avail.
>
> I contact their tech support, but they referred me to URLs that don't
> really cover my issue.
> How can I accomplish a detailed read-out of my PC's components again?
>
> Thanks In Advance,
>
> Sylvia M.
>

Sorry for not giving the usual details.
And I apologize if I have given 'too much information' below.

I'm running a HP XP Media Center 2005, 250 gig
with SP3, fully updated.
Norton came on it, and I know it's a hog,
but I also know that it's a bear to completely
remove,so I'll stick with it, It's Symantec 360..
I run Spybot and Ad-Aware monthly.
I recently tried to put a Costco photo CD onscreen,
and when I went to My Computer, Drives E and F were not shown.
E has been my DVD +- writer\CD writer
F was my DVD ROM
I put in another CD that I've used over the years, and it does
not come up in F as it used to.
G,H,I and J are showing,and don't see my disc,
nor would I expect them to.

I wanted to run Belarc...I guess to see what I could see,
to see what it could see, to compare with my last readout a year ago.
I suspect I may have 'lost the driver/s to E & F, and hoped that
Belarc would point me to a source as well.

BTW,
I didn't get a reinstall disc with my PC, and don't trust the
recovery discs that M$ (or HP?) had me burn4 years ago.

Thanks to all who have already replied, I'll save your info as
possible solutions.

Sylvia M.




Sylvia M
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Old 11-07-2009, 04:21 AM   #8
Sylvia M
 
Posts: n/a
Default Re: Belarc Advisor problem

"chuckcar" <> wrote in message
news:Xns9CBBBE552816Achucknilcar@127.0.0.1...
> "Sylvia M" <> wrote in
> news:Yf2Jm.24824$:
>
>> I have just completed an uninstall and 2 new installs of Belarc
>> Advisor.
>> it scans of my computer, but instead of getting the read-out, I end
>> up
>> with an
>> icon/ photo instead of the detailed scan I had been getting. I used
>> my
>> original
>> Belarc program first, then Firefox once, then Internet Explorer
>> once,
>> to
>> download the Belarc 'free' program from their website.
>>
>> I have checked and unchecked the little optional box (it warned that
>> it
>> might
>> mess up) to no avail.
>>
>> I contact their tech support, but they referred me to URLs that don't
>> really cover my issue.
>> How can I accomplish a detailed read-out of my PC's components again?
>>
>> Thanks In Advance,

>
> Look in device manager? The point of Belarc advisor is to ID hardware
> you
> don't have drivers for and have no other source of information on,
> such as
> the original packaging and software. If drivers are installed, then
> device
> manager - reached by system in control panel - will tell you what it
> is.
> Most are generic drivers except for a) video cards b) some monitors c)
> sound
> cards and c) various USB cards network and drive controller cards.
>
>
>
> --
> (setq (chuck nil) car(chuck) )


Yes, I do think/hope that drivers are the problem.
See below my 7:42 POST...

So I went TO Device Manager,
I saw yellow ! s under DVD/CD -ROM Drives, updated, then rolled back
each of 3 drives listed. The final results were:
"Windows successfully loaded the device driver for this hardware
but cannot find the hardware device. (Code 41)"
and "Windows could not find a better driver."
Meanwhile the slot opens, the light goes on,
I can push the little button and the drive slot slides back in.
It *knows* it's alive and not disconnected.

<sigh>
Sylvia M.




Sylvia M
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Old 11-07-2009, 05:05 AM   #9
chuckcar
 
Posts: n/a
Default Re: Belarc Advisor problem
"Sylvia M" <> wrote in
news:qB6Jm.24849$:

>
> "chuckcar" <> wrote in message
> news:Xns9CBBBE552816Achucknilcar@127.0.0.1...
>> "Sylvia M" <> wrote in
>> news:Yf2Jm.24824$:
>>
>>> I have just completed an uninstall and 2 new installs of Belarc
>>> Advisor.
>>> it scans of my computer, but instead of getting the read-out, I end
>>> up
>>> with an
>>> icon/ photo instead of the detailed scan I had been getting. I used
>>> my
>>> original
>>> Belarc program first, then Firefox once, then Internet Explorer
>>> once,
>>> to
>>> download the Belarc 'free' program from their website.
>>>
>>> I have checked and unchecked the little optional box (it warned that
>>> it
>>> might
>>> mess up) to no avail.
>>>
>>> I contact their tech support, but they referred me to URLs that don't
>>> really cover my issue.
>>> How can I accomplish a detailed read-out of my PC's components again?
>>>
>>> Thanks In Advance,

>>
>> Look in device manager? The point of Belarc advisor is to ID hardware
>> you
>> don't have drivers for and have no other source of information on,
>> such as
>> the original packaging and software. If drivers are installed, then
>> device
>> manager - reached by system in control panel - will tell you what it
>> is.
>> Most are generic drivers except for a) video cards b) some monitors c)
>> sound
>> cards and c) various USB cards network and drive controller cards.
>>
>>
>>
>> --
>> (setq (chuck nil) car(chuck) )

>
> Yes, I do think/hope that drivers are the problem.
> See below my 7:42 POST...
>
> So I went TO Device Manager,
> I saw yellow ! s under DVD/CD -ROM Drives, updated, then rolled back
> each of 3 drives listed. The final results were:
> "Windows successfully loaded the device driver for this hardware
> but cannot find the hardware device. (Code 41)"
> and "Windows could not find a better driver."
> Meanwhile the slot opens, the light goes on,
> I can push the little button and the drive slot slides back in.
> It *knows* it's alive and not disconnected.
>

At last we get to the *real* problem. We know that the *power* is
connected to the drive, but that is all.

1. Has the drive *ever* worked.
2. Did you install any drivers for the CDROM drive?
3. Try removing the drivers for *all* cdrom drives listed there and
rebooting. This allows windows to sort out how to talk to the drives to
put it in plain english.



--
(setq (chuck nil) car(chuck) )


chuckcar
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Old 11-07-2009, 06:18 AM   #10
Sylvia M
 
Posts: n/a
Default Re: Belarc Advisor problem

"Evan Platt" <evan@*******************************> wrote in message
news:...
> On Fri, 6 Nov 2009 15:25:44 -0800, "Sylvia M" <>
> wrote:
>
>>I have just completed an uninstall and 2 new installs of Belarc
>>Advisor.
>> it scans of my computer, but instead of getting the read-out, I end
>> up
>>with an
>>icon/ photo instead of the detailed scan I had been getting. I used
>>my
>>original
>>Belarc program first, then Firefox once, then Internet Explorer once,
>>to
>>download the Belarc 'free' program from their website.
>>
>>I have checked and unchecked the little optional box (it warned that
>>it
>>might
>>mess up) to no avail.
>>
>>I contact their tech support, but they referred me to URLs that don't
>>really cover my issue.
>>How can I accomplish a detailed read-out of my PC's components again?

>
> When Belarc opens your browser, which browser is it opening?


a small
"Belarc Analysis" window shows a 'loading slot doing the updating,
checking,
reaches 100, goes off. thats when Microsoft Office Picture Manager
comes
on with the...oh...Mozilla Firefox icon(???!)
properties: Firefox Document, 191 KB


> What is the URL or address it's showing in the browser?


no URL, but originally downloaded directly from Belarc.

> --
> To reply via e-mail, remove The Obvious from my e-mail address.





Sylvia M
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