Cisco VOIP question

Hi there,
I have some difficulties with my Cisco phones, they get disconnected and
require rebooting,
here is some logs, any idea how to fix this?
Rob



017154: Nov 5 09:34:42.174 EST: %ILPOWER-5-IEEE_DISCONNECT: Interface
Fa0/45: PD removed
017155: Nov 5 09:34:42.912 EST: %LINEPROTO-5-UPDOWN: Line protocol on
Interface FastEthernet0/45, changed state to down
017156: Nov 5 09:34:43.910 EST: %LINK-3-UPDOWN: Interface FastEthernet0/45,
changed state to down
017157: Nov 5 09:34:43.910 EST: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST:
cisco-phone no longer detected on port Fa0/45, port set to untrusted.
017158: Nov 5 09:51:11.994 EST: %ILPOWER-7-DETECT: Interface Fa0/45: Power
Device detected: IEEE PD
017159: Nov 5 09:51:11.994 EST: %ILPOWER-5-POWER_GRANTED: Interface Fa0/45:
Power granted
017160: Nov 5 09:51:16.054 EST: %LINK-3-UPDOWN: Interface FastEthernet0/45,
changed state to up
017161: Nov 5 09:51:17.061 EST: %LINEPROTO-5-UPDOWN: Line protocol on
Interface FastEthernet0/45, changed state to up
017162: Nov 5 09:51:29.920 EST: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED:
cisco-phone detected on port Fa0/45, port trust enabled.

Rob

On 6 Nov, 20:53, "Rob" <robshaha...@hotmail.com> wrote:
> Hi there,
> I have some difficulties with my Cisco phones, they get disconnected and
> require rebooting,
> here is some logs, any idea how to fix this?
> Rob
>
> 017154: Nov *5 09:34:42.174 EST: %ILPOWER-5-IEEE_DISCONNECT: Interface
> Fa0/45: PD removed
> 017155: Nov *5 09:34:42.912 EST: %LINEPROTO-5-UPDOWN: Line protocol on
> Interface FastEthernet0/45, changed state to down
> 017156: Nov *5 09:34:43.910 EST: %LINK-3-UPDOWN: Interface FastEthernet0/45,
> changed state to down
> 017157: Nov *5 09:34:43.910 EST: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST:
> cisco-phone no longer detected on port Fa0/45, port set to untrusted.
> 017158: Nov *5 09:51:11.994 EST: %ILPOWER-7-DETECT: Interface Fa0/45: Power
> Device detected: IEEE PD
> 017159: Nov *5 09:51:11.994 EST: %ILPOWER-5-POWER_GRANTED: Interface Fa0/45:
> Power granted
> 017160: Nov *5 09:51:16.054 EST: %LINK-3-UPDOWN: Interface FastEthernet0/45,
> changed state to up
> 017161: Nov *5 09:51:17.061 EST: %LINEPROTO-5-UPDOWN: Line protocol on
> Interface FastEthernet0/45, changed state to up
> 017162: Nov *5 09:51:29.920 EST: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED:
> cisco-phone detected on port Fa0/45, port trust enabled.

I seem to recall that if a phone loses contact
with the Call Manager (or other SCCP provider)
it reboots itself and continues to reboot itself
until communications is re-established.

If the phone is just wandering off into space
and recovers when powered on and off
I would check the phone firmware version
first. Also maybe switch software too.
Maybe search for on-line power related bugs?

I guess your log above represents -

Nov 5 09:34:42.174 -- Phone mysteriously goes off

Nov 5 09:51:11.994 -- Phone manually disconnected
from switch and reconnected.

I assume that the phones do not have a seperate PSU?

bod43

"bod43" <> wrote in message
news:bb9067ac-e8c9-4505-a240-...
On 6 Nov, 20:53, "Rob" <robshaha...@hotmail.com> wrote:
> Hi there,
> I have some difficulties with my Cisco phones, they get disconnected and
> require rebooting,
> here is some logs, any idea how to fix this?
> Rob
>
> 017154: Nov 5 09:34:42.174 EST: %ILPOWER-5-IEEE_DISCONNECT: Interface
> Fa0/45: PD removed
> 017155: Nov 5 09:34:42.912 EST: %LINEPROTO-5-UPDOWN: Line protocol on
> Interface FastEthernet0/45, changed state to down
> 017156: Nov 5 09:34:43.910 EST: %LINK-3-UPDOWN: Interface
> FastEthernet0/45,
> changed state to down
> 017157: Nov 5 09:34:43.910 EST: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST:
> cisco-phone no longer detected on port Fa0/45, port set to untrusted.
> 017158: Nov 5 09:51:11.994 EST: %ILPOWER-7-DETECT: Interface Fa0/45: Power
> Device detected: IEEE PD
> 017159: Nov 5 09:51:11.994 EST: %ILPOWER-5-POWER_GRANTED: Interface
> Fa0/45:
> Power granted
> 017160: Nov 5 09:51:16.054 EST: %LINK-3-UPDOWN: Interface
> FastEthernet0/45,
> changed state to up
> 017161: Nov 5 09:51:17.061 EST: %LINEPROTO-5-UPDOWN: Line protocol on
> Interface FastEthernet0/45, changed state to up
> 017162: Nov 5 09:51:29.920 EST: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED:
> cisco-phone detected on port Fa0/45, port trust enabled.

I seem to recall that if a phone loses contact
with the Call Manager (or other SCCP provider)
it reboots itself and continues to reboot itself
until communications is re-established.

If the phone is just wandering off into space
and recovers when powered on and off
I would check the phone firmware version
first. Also maybe switch software too.
Maybe search for on-line power related bugs?

I guess your log above represents -

Nov 5 09:34:42.174 -- Phone mysteriously goes off

Nov 5 09:51:11.994 -- Phone manually disconnected
from switch and reconnected.

I assume that the phones do not have a seperate PSU?


No they dont have a separate PSU, they connected to a cisco VOIP switch. all
phones receive updates as soon as you connect them to the switch, so I am
not sure what else to do regarding updates?

Any other thoughts?
Rob

Rob