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I have a vodafone cellphone which I almost never use and never give
out the number. I recently started receiving texts from sms1.tv
something or other, which I never heard of, and now I found my pre-pay
credit has fallen from $30 or something, to 99 cents. From googling
sms1.tv I found that someone else got charged $4 every time sms1.tv
sent them a text. I suspect these unsolicited sms1.tv texts have been
charging me $4 per text. Nobody has my cell phone number so how can I
get charged $4 per text for something I never heard of and how can I
found out where all the credit on my cellphone has gone. Ringing
vodafone help line I get told "you don't have enough credit to get
help - please top up first".

Any ideas about sms1.tv ?

TIA

gamma wrote:
> I have a vodafone cellphone which I almost never use and never give
> out the number. I recently started receiving texts from sms1.tv
> something or other, which I never heard of, and now I found my pre-pay
> credit has fallen from $30 or something, to 99 cents. From googling
> sms1.tv I found that someone else got charged $4 every time sms1.tv
> sent them a text. I suspect these unsolicited sms1.tv texts have been
> charging me $4 per text. Nobody has my cell phone number so how can I
> get charged $4 per text for something I never heard of and how can I
> found out where all the credit on my cellphone has gone. Ringing
> vodafone help line I get told "you don't have enough credit to get
> help - please top up first".
>
> Any ideas about sms1.tv ?


Call their Auckland number and ask to speak to someone about their
ongoing fraud and that you are giving them a chance to sort it out
before taking it further. That will get you a well spoken kiwi.

Jump onto geekzone and read thru the vodafone forums and post there,
there are a couple of vodafone reps that seem to make magic happen with
these problems.

On Aug 18, 10:43*pm, gamma <darkknight...@gmail.com> wrote:
> I have a vodafone cellphone which I almost never use and never give
> out the number. *I recently started receiving texts from sms1.tv
> something or other, which I never heard of, and now I found my pre-pay
> credit has fallen from $30 or something, to 99 cents. *From googling
> sms1.tv I found that someone else got charged $4 every time sms1.tv
> sent them a text. *I suspect these unsolicited sms1.tv texts have been
> charging me $4 per text. *Nobody has my cell phone number so how can I
> get charged $4 per text for something I never heard of and how can I
> found out where all the credit on my cellphone has gone. *Ringing
> vodafone help line I get told "you don't have enough credit to get
> help - please top up first".
>
> Any ideas about sms1.tv ?
>
> TIA

Contact Centre - You can call our Contact Centre on 777 from your
mobile, or 0800 800 021 free from any landline

https://www.vodafone.co.nz/help/complaints/index.jsp#

regards

Thing

On Aug 19, 7:17*am, thingy <news2.th...@gmail.com> wrote:
> On Aug 18, 10:43*pm, gamma <darkknight...@gmail.com> wrote:
>
> > I have a vodafone cellphone which I almost never use and never give
> > out the number. *I recently started receiving texts from sms1.tv
> > something or other, which I never heard of, and now I found my pre-pay
> > credit has fallen from $30 or something, to 99 cents. *From googling
> > sms1.tv I found that someone else got charged $4 every time sms1.tv
> > sent them a text. *I suspect these unsolicited sms1.tv texts have been
> > charging me $4 per text. *Nobody has my cell phone number so how can I
> > get charged $4 per text for something I never heard of and how can I
> > found out where all the credit on my cellphone has gone. *Ringing
> > vodafone help line I get told "you don't have enough credit to get
> > help - please top up first".
>
> > Any ideas about sms1.tv ?
>
> > TIA
>
> Contact Centre - You can call our Contact Centre on 777 from your
> mobile, or 0800 800 021 free from any landline
>
> https://www.vodafone.co.nz/help/complaints/index.jsp#
>
> regards
>
> Thing

I talked to a vodafone person who told me my cell phone number had two
services on it and gave me an 0800 number to ring up and get the
service cancelled. I asked her how I could get charged for a service
I never heard of and she said it's not vodafone's fault coz they're
just a "link".

I rang the 0800 number and it was the sms1.tv people with ringtones
and wallpapers and they told me the service had been active since
2006. Since I only got the cell phone number in 2009 he said to call
vodafone and complain that they had given me a cell phone number with
someone else's services on it.

I called vodafone back and they refunded me the money! I still don't
know what the service I got charged for was and I'm angry that
vodafone can pass on my money for something I never asked for.

I'm also annoyed that vodafone's answer service told me I couldn't
speak to a customer service representative because there wasn't any
money in my account.

On Tue, 18 Aug 2009 03:43:37 -0700 (PDT), gamma <>
wrote:

>I have a vodafone cellphone which I almost never use and never give
>out the number. I recently started receiving texts from sms1.tv
>something or other, which I never heard of, and now I found my pre-pay
>credit has fallen from $30 or something, to 99 cents. From googling
>sms1.tv I found that someone else got charged $4 every time sms1.tv
>sent them a text. I suspect these unsolicited sms1.tv texts have been
>charging me $4 per text. Nobody has my cell phone number so how can I
>get charged $4 per text for something I never heard of and how can I
>found out where all the credit on my cellphone has gone. Ringing
>vodafone help line I get told "you don't have enough credit to get
>help - please top up first".
>
>Any ideas about sms1.tv ?
>
>TIA



No matter what it is there is NO FREE HELP..

On Tue, 18 Aug 2009 16:38:55 -0700 (PDT), gamma <>
wrote:

>On Aug 19, 7:17*am, thingy <news2.th...@gmail.com> wrote:
>> On Aug 18, 10:43*pm, gamma <darkknight...@gmail.com> wrote:
>>
>> > I have a vodafone cellphone which I almost never use and never give
>> > out the number. *I recently started receiving texts from sms1.tv
>> > something or other, which I never heard of, and now I found my pre-pay
>> > credit has fallen from $30 or something, to 99 cents. *From googling
>> > sms1.tv I found that someone else got charged $4 every time sms1.tv
>> > sent them a text. *I suspect these unsolicited sms1.tv texts have been
>> > charging me $4 per text. *Nobody has my cell phone number so how can I
>> > get charged $4 per text for something I never heard of and how can I
>> > found out where all the credit on my cellphone has gone. *Ringing
>> > vodafone help line I get told "you don't have enough credit to get
>> > help - please top up first".
>>
>> > Any ideas about sms1.tv ?
>>
>> > TIA
>>
>> Contact Centre - You can call our Contact Centre on 777 from your
>> mobile, or 0800 800 021 free from any landline
>>
>> https://www.vodafone.co.nz/help/complaints/index.jsp#
>>
>> regards
>>
>> Thing
>
>I talked to a vodafone person who told me my cell phone number had two
>services on it and gave me an 0800 number to ring up and get the
>service cancelled. I asked her how I could get charged for a service
>I never heard of and she said it's not vodafone's fault coz they're
>just a "link".
>
>I rang the 0800 number and it was the sms1.tv people with ringtones
>and wallpapers and they told me the service had been active since
>2006. Since I only got the cell phone number in 2009 he said to call
>vodafone and complain that they had given me a cell phone number with
>someone else's services on it.
>
>I called vodafone back and they refunded me the money! I still don't
>know what the service I got charged for was and I'm angry that
>vodafone can pass on my money for something I never asked for.
>
>I'm also annoyed that vodafone's answer service told me I couldn't
>speak to a customer service representative because there wasn't any
>money in my account.



Yes you have to pay $1 per call.