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Re: Automatic Updates

 
 
Paul
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      08-11-2009
James D. Andrews wrote:
> My Automatic Updates are not working.
> I have mine set for Notification so that I can pick and choose what to
> install.
> Some time back, this wouldn't install, then later another thing wouldn't,
> and it progressed until now nothing does.
> I went on MS Update troubleshooting and followed its limited help - I used
> the command prompt to register the wups2.dll file.
> This didn't work.
> Because MS said the problem centered around the loading of SP3 and the
> registering of the wups2.dll file, and since manually registering the file
> didn't work, I tried removing SP3 to see what would happen.
> No change.
> I even tried (and cringed as I did so) doing Express Install allowing
> Automatic Updates to install automatically. Still no luck.
> And yes, I did Restart after each function.
>
> So now what?
> Any ideas?
> (Leaving MS for other operating systems is not an option at this point)
>
> Woof
>
>


You can try the Fixit page. Hold your mouse over the "Windows" item on the left.
The first section is for Windows Update problems.

http://support.microsoft.com/gp/cp_fixit_main

"How do I reset Windows Update components?"

http://support.microsoft.com/kb/971058/en-us

That document describes the services "BITS" and "wuauserv". They would be
responsible in some way, for determining what on your machine needs to be
updated.

Once an update is downloaded, I presume some Windows technology is needed to
do installations. Windows Installer is presumably something to do with processing
MSI files. This one is optional, while Windows Installer 3.1 v2 is mandatory.

http://www.microsoft.com/downloads/d...9-54d056d6f9f4

http://blogs.msdn.com/Windows_Installer_Team/

This is 3.1 v2 redistributable from May 2005. That is likely rolled into
a Service Pack by now. If you had an earlier version of WinXP installed,
you might be missing that.

http://www.microsoft.com/downloads/d...displaylang=en

http://support.microsoft.com/kb/893803

From another KB article:

"To determine which version of Windows Installer is installed on a computer, follow these steps:

1. Click Start, click Run, type %systemroot%\system32, and then click OK.
2. Right-click Msi.dll, and then click Properties.
3. Click the Version tab, and then note the File version number."

Mine is 3.1.4001.5512 . According to the following link, that is a
version of 3.1 released with SP3.

http://msdn.microsoft.com/en-us/libr...85(VS.85).aspx

There is a logfile at C:\Windows\WindowsUpdate.log . Since I don't have
Automatic Updates enabled, message are still dumped in there, but they're
failure messages caused by my settings. Unfortunately, the log has entries
added daily, even when nothing is happening, so you may have a lot of data
to go through, to get some error messages to go by.

You could also do a search on all .log files, and see if there are any
other log files that are getting updated, when your attempts fail.

Paul
 
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