For the past 48 hours I have been having trouble with my computer. My anti-virus software detected a virus but ever since then I keep getting these error messages and problems trying to get online and/or stay online. But the problem is not just with internet. I get error message trying to use software on my computer as well. If I am using software i.e. Microsoft Word, I get a "Service & Controller Application has encountered a problem and need to close. We are sorry for the inconvenience. If I try to go online or while I am online I get an error message that say, "Explorer.EXE-Application Error...The instruction at "0x94f75003" referenced memory at "0x94f75003". The memory could not be "read". Click on OK to terminate the program. Click on CANCEL to debug the program. If I am online and/or working in a software program, I have also gotten "system shutdown intiated by NT/....." type of message and once that is initated there is no getting out of it. I maybe able to continue what I am doing for a while but eventually, if the computer does not shut down, it does and always freeze. I can't reboot, I can't manually shutdown either. Any and all suggestion would greatly be appreciated. I take online course for college. I also have a photography business where I need to be able to edit images and can't do that either. I REALLY need my computer to work.
Thanks
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