Velocity Reviews - Computer Hardware Reviews

Velocity Reviews > Newsgroups > Computing > Windows 64bit > can anybody offer advice over suspect western digital hard drive ?

Reply
Thread Tools

can anybody offer advice over suspect western digital hard drive ?

 
 
geoffers17
Guest
Posts: n/a
 
      03-04-2009
hi to all,im new to news group but am hopefull that someone out there can
help with my problem.
just over three months ago i decided to build myself a second desktop pc as
my existing one was starting to get a little tired. i work with cad and
decided to go with xp pro x64 due to it's ram capabilities. my system
hardware list is as follows,
amd phenom 9950 black edition (UNCLOCKED)
gigabyte ga-m750sli-ds4 mobo
4gb kingston 800/1066 mhz ddrII ram
nvidia geforce 9500gt super+1gb graphics card
western digital caviar green 1tb sata II (WD10EAVS) hard drive
850w power supply
when i first setup and ran the system ran well, no problems and really
quick. however after three months of problem free computing i suddenly have
myself a big problem.(no new software etc' had been added)
on trying to turn on my machine on day i was confronted with a message
saying system boot failure please insert system disc. i tried to re-boot
using last known good config but still had same error. the only way around
the problem was to re-format the hard drive.
when re-installing windows, the hard drive was listed as unpartitioned (RAW)
which i thought was very strange but the format process went well and i was
up and running once again, if only for a few days ! i have been through this
same proceedure around 8 times now but can't ge the pc to run for more than a
few days, or even a few hours on two occasions.
i suspected the hard drive to be at fault although all components are brand
new. i have replaced sata cable but found no difference apart from now the
hard disc is becoming troublesome even to format ! i had a very old eide hdd
that i tested in the system and it worked fine but it's only a 4gig one so
it's of no use.
western digital has a drive test utility that i managed to run that says
that the disc is fine but also state that it isn't for use with 64bit o/s so
don't know if it can be trusted.
would i be right in thinking that the hard drive is almost dead even though
their utility says it's ok? or does anybody out there have any other ideas ?
would be most greatful if anyone can help me as i'm at my whits end !
many thanks in advance, Geoff.
 
Reply With Quote
 
 
 
 
Bobby Johnson
Guest
Posts: n/a
 
      03-04-2009
If you read the literature and the information on the web site you
should note that this is not recommended as an internal system drive.
Western digital specifies it's targeted for External use.

"Perfect for external drives — External drive manufacturers can
eliminate the need for a fan in a high-capacity product with a WD Caviar
Green drive, the coolest and quietest in its class."

So, the drive may not be bad, but you have it installed in the wrong
place and I would recommend purchasing a drive that is intended for
internal use and as a system drive.


geoffers17 wrote:
> hi to all,im new to news group but am hopefull that someone out there can
> help with my problem.
> just over three months ago i decided to build myself a second desktop pc as
> my existing one was starting to get a little tired. i work with cad and
> decided to go with xp pro x64 due to it's ram capabilities. my system
> hardware list is as follows,
> amd phenom 9950 black edition (UNCLOCKED)
> gigabyte ga-m750sli-ds4 mobo
> 4gb kingston 800/1066 mhz ddrII ram
> nvidia geforce 9500gt super+1gb graphics card
> western digital caviar green 1tb sata II (WD10EAVS) hard drive
> 850w power supply
> when i first setup and ran the system ran well, no problems and really
> quick. however after three months of problem free computing i suddenly have
> myself a big problem.(no new software etc' had been added)
> on trying to turn on my machine on day i was confronted with a message
> saying system boot failure please insert system disc. i tried to re-boot
> using last known good config but still had same error. the only way around
> the problem was to re-format the hard drive.
> when re-installing windows, the hard drive was listed as unpartitioned (RAW)
> which i thought was very strange but the format process went well and i was
> up and running once again, if only for a few days ! i have been through this
> same proceedure around 8 times now but can't ge the pc to run for more than a
> few days, or even a few hours on two occasions.
> i suspected the hard drive to be at fault although all components are brand
> new. i have replaced sata cable but found no difference apart from now the
> hard disc is becoming troublesome even to format ! i had a very old eide hdd
> that i tested in the system and it worked fine but it's only a 4gig one so
> it's of no use.
> western digital has a drive test utility that i managed to run that says
> that the disc is fine but also state that it isn't for use with 64bit o/s so
> don't know if it can be trusted.
> would i be right in thinking that the hard drive is almost dead even though
> their utility says it's ok? or does anybody out there have any other ideas ?
> would be most greatful if anyone can help me as i'm at my whits end !
> many thanks in advance, Geoff.

 
Reply With Quote
 
 
 
 
Tom Ferguson
Guest
Posts: n/a
 
      03-04-2009
I am using one of these drives in my Windows Home Server. Bobby quotes a
section from the drive's pages on the Western Digital site. Also, on this
same page,
http://www.wdc.com/en/products/products.asp?driveid=336

"As hard drive capacities increase, the power required to run those drives
increases as well. WD Caviar Green drives make it possible for
energy-conscious customers to build systems with higher capacities and the
right balance of system performance, ensured reliability, and energy
conservation...."

and

"Helps enable eco-friendly PCs - WD Caviar Green drives yield an average
drive power savings of 4-5 watts over standard desktop drives making it
possible for our energy-conscious customers to build systems with higher
capacities and the right balance of system performance, ensured reliability,
and energy conservation...."


So, it would seem that the drive's suitability for use in external
enclosures does nothing to disqualify it for use in the main case. Indeed,
the principal characteristic of this drive series, its lower heat
production, is an advantage wherever it is used.

I must say, I am mystified by the reference to unsuitability for use with 64
bit OS. Could you please give any exact message and elaborate, if you can,
with more detail.

At a guess, this seems like a drive controller problem. Have you tried it on
another system?
--

Tom
MSMVP 1998-2007


"geoffers17" <> wrote in message
news:BCBD5AC0-5954-455F-A51F-...
> hi to all,im new to news group but am hopefull that someone out there can
> help with my problem.
> just over three months ago i decided to build myself a second desktop pc
> as
> my existing one was starting to get a little tired. i work with cad and
> decided to go with xp pro x64 due to it's ram capabilities. my system
> hardware list is as follows,
> amd phenom 9950 black edition (UNCLOCKED)
> gigabyte ga-m750sli-ds4 mobo
> 4gb kingston 800/1066 mhz ddrII ram
> nvidia geforce 9500gt super+1gb graphics card
> western digital caviar green 1tb sata II (WD10EAVS) hard drive
> 850w power supply
> when i first setup and ran the system ran well, no problems and really
> quick. however after three months of problem free computing i suddenly
> have
> myself a big problem.(no new software etc' had been added)
> on trying to turn on my machine on day i was confronted with a message
> saying system boot failure please insert system disc. i tried to re-boot
> using last known good config but still had same error. the only way around
> the problem was to re-format the hard drive.
> when re-installing windows, the hard drive was listed as unpartitioned
> (RAW)
> which i thought was very strange but the format process went well and i
> was
> up and running once again, if only for a few days ! i have been through
> this
> same proceedure around 8 times now but can't ge the pc to run for more
> than a
> few days, or even a few hours on two occasions.
> i suspected the hard drive to be at fault although all components are
> brand
> new. i have replaced sata cable but found no difference apart from now the
> hard disc is becoming troublesome even to format ! i had a very old eide
> hdd
> that i tested in the system and it worked fine but it's only a 4gig one so
> it's of no use.
> western digital has a drive test utility that i managed to run that says
> that the disc is fine but also state that it isn't for use with 64bit o/s
> so
> don't know if it can be trusted.
> would i be right in thinking that the hard drive is almost dead even
> though
> their utility says it's ok? or does anybody out there have any other ideas
> ?
> would be most greatful if anyone can help me as i'm at my whits end !
> many thanks in advance, Geoff.


 
Reply With Quote
 
Carlos
Guest
Posts: n/a
 
      03-04-2009
Bobby,
The documentation says it is recommended for both internal (a.k.a. "PC") and
external use.
So the OP is not to blame for using it inside as it is Ok.
Regardless of what the diagnostic is saying I would highly suspect on
hardware (disk) failure and would not keep saving important data in it.
My experience with WD disks along the years has been quite satisfying and
have never had any failure with this brand.
What baffles me is the message that it is not 64-bit compatible.
Hard disks know nothing about that and can be used regardless of the
"bitness" of the OS.

Carlos

"Bobby Johnson" wrote:

> If you read the literature and the information on the web site you
> should note that this is not recommended as an internal system drive.
> Western digital specifies it's targeted for External use.
>
> "Perfect for external drives — External drive manufacturers can
> eliminate the need for a fan in a high-capacity product with a WD Caviar
> Green drive, the coolest and quietest in its class."
>
> So, the drive may not be bad, but you have it installed in the wrong
> place and I would recommend purchasing a drive that is intended for
> internal use and as a system drive.
>
>
> geoffers17 wrote:
> > hi to all,im new to news group but am hopefull that someone out there can
> > help with my problem.
> > just over three months ago i decided to build myself a second desktop pc as
> > my existing one was starting to get a little tired. i work with cad and
> > decided to go with xp pro x64 due to it's ram capabilities. my system
> > hardware list is as follows,
> > amd phenom 9950 black edition (UNCLOCKED)
> > gigabyte ga-m750sli-ds4 mobo
> > 4gb kingston 800/1066 mhz ddrII ram
> > nvidia geforce 9500gt super+1gb graphics card
> > western digital caviar green 1tb sata II (WD10EAVS) hard drive
> > 850w power supply
> > when i first setup and ran the system ran well, no problems and really
> > quick. however after three months of problem free computing i suddenly have
> > myself a big problem.(no new software etc' had been added)
> > on trying to turn on my machine on day i was confronted with a message
> > saying system boot failure please insert system disc. i tried to re-boot
> > using last known good config but still had same error. the only way around
> > the problem was to re-format the hard drive.
> > when re-installing windows, the hard drive was listed as unpartitioned (RAW)
> > which i thought was very strange but the format process went well and i was
> > up and running once again, if only for a few days ! i have been through this
> > same proceedure around 8 times now but can't ge the pc to run for more than a
> > few days, or even a few hours on two occasions.
> > i suspected the hard drive to be at fault although all components are brand
> > new. i have replaced sata cable but found no difference apart from now the
> > hard disc is becoming troublesome even to format ! i had a very old eide hdd
> > that i tested in the system and it worked fine but it's only a 4gig one so
> > it's of no use.
> > western digital has a drive test utility that i managed to run that says
> > that the disc is fine but also state that it isn't for use with 64bit o/s so
> > don't know if it can be trusted.
> > would i be right in thinking that the hard drive is almost dead even though
> > their utility says it's ok? or does anybody out there have any other ideas ?
> > would be most greatful if anyone can help me as i'm at my whits end !
> > many thanks in advance, Geoff.

>

 
Reply With Quote
 
Dominic Payer
Guest
Posts: n/a
 
      03-04-2009
The Western Digital Data Lifeguard Tools for Windows will be for 32-bit
Windows only. You should use the DOS version, which runs at boot before
Windows loads.

If the DOS version says the drive is OK, you should have the motherboard
checked as the problem could be the disk controller, crosstalk in the
data channels or other fault on the motherboard. Another possibility is
a drive firmware incompatibility with the board, but there do not seem
to be any reports of this.

There is a recent BIOS update for the board and an undocumented fix in
this might help.

Are you satisfied that the PSU, memory - run memtest - and graphics
card - check if the problem exists if you use the onboard graphics -
have not developed any faults? Are any problems reported in Windows
System Event Viewer?

Are you using the drivers from
http://www.giga-byte.co.uk/Support/M...2819#anchor_os
?



On 04/03/2009 19:49, geoffers17 wrote:
> hi to all,im new to news group but am hopefull that someone out there can
> help with my problem.
> just over three months ago i decided to build myself a second desktop pc as
> my existing one was starting to get a little tired. i work with cad and
> decided to go with xp pro x64 due to it's ram capabilities. my system
> hardware list is as follows,
> amd phenom 9950 black edition (UNCLOCKED)
> gigabyte ga-m750sli-ds4 mobo
> 4gb kingston 800/1066 mhz ddrII ram
> nvidia geforce 9500gt super+1gb graphics card
> western digital caviar green 1tb sata II (WD10EAVS) hard drive
> 850w power supply
> when i first setup and ran the system ran well, no problems and really
> quick. however after three months of problem free computing i suddenly have
> myself a big problem.(no new software etc' had been added)
> on trying to turn on my machine on day i was confronted with a message
> saying system boot failure please insert system disc. i tried to re-boot
> using last known good config but still had same error. the only way around
> the problem was to re-format the hard drive.
> when re-installing windows, the hard drive was listed as unpartitioned (RAW)
> which i thought was very strange but the format process went well and i was
> up and running once again, if only for a few days ! i have been through this
> same proceedure around 8 times now but can't ge the pc to run for more than a
> few days, or even a few hours on two occasions.
> i suspected the hard drive to be at fault although all components are brand
> new. i have replaced sata cable but found no difference apart from now the
> hard disc is becoming troublesome even to format ! i had a very old eide hdd
> that i tested in the system and it worked fine but it's only a 4gig one so
> it's of no use.
> western digital has a drive test utility that i managed to run that says
> that the disc is fine but also state that it isn't for use with 64bit o/s so
> don't know if it can be trusted.
> would i be right in thinking that the hard drive is almost dead even though
> their utility says it's ok? or does anybody out there have any other ideas ?
> would be most greatful if anyone can help me as i'm at my whits end !
> many thanks in advance, Geoff.

 
Reply With Quote
 
Graham
Guest
Posts: n/a
 
      03-05-2009
Carlos wrote:
> What baffles me is the message that it is not 64-bit compatible.


At a guess, he's running it from within Windows x64, so it might care -
or at least think it cares.
 
Reply With Quote
 
XS11E
Guest
Posts: n/a
 
      03-05-2009
Carlos <> wrote:


> data in it. My experience with WD disks along the years has been
> quite satisfying


I have quite a stack of dead WD disks accumulated over several years,
none of which lived over two years.

I won't buy WD again, ever.

FWIW, I've never had a failure on a HD other than WD.



--
XS11E, Killing all posts from Google Groups
The Usenet Improvement Project:
http://improve-usenet.org
 
Reply With Quote
 
Tom Ferguson
Guest
Posts: n/a
 
      03-05-2009
The relative merits of various makes and models of HDs is somerthing that
has been, and again could be, debated for years.

I have had drives from every source fail over the years. In the recent past,
I have RMAd three Seagate units. In fact, there is a replacement drive
coming to me from Seagate as I keyboard this. In fact, it is a replacement
for a replacement. The fact that I am replacing Seagates does not surprise
me since theat is the only thing I had been purchasing for about four years.
I have recently gotten a few WDs. I'll see how that goes but I expect no
great change in failure rates.

As always, YMMD.

You might find this article interesting.
"Failure Trends in a Large Disk Drive Population"
Appears in the Proceedings of the 5th USENIX Conference on File and Storage
Technologies (FAST'07), February 2007

Eduardo Pinheiro, Wolf-Dietrich Weber and Luiz Andr´e Barroso
Google Inc.
1600 Amphitheatre Pkwy
Mountain View, CA 94043

--

Tom
MSMVP 1998-2007


"XS11E" <> wrote in message
news:Xns9BC56C201B197xs11eyahoocom@127.0.0.1...
> Carlos <> wrote:
>
>
>> data in it. My experience with WD disks along the years has been
>> quite satisfying

>
> I have quite a stack of dead WD disks accumulated over several years,
> none of which lived over two years.
>
> I won't buy WD again, ever.
>
> FWIW, I've never had a failure on a HD other than WD.
>
>
>
> --
> XS11E, Killing all posts from Google Groups
> The Usenet Improvement Project:
> http://improve-usenet.org


 
Reply With Quote
 
Robert Wolfe
Guest
Posts: n/a
 
      03-05-2009
XS11E wrote:

> Carlos <> wrote:
>
>
>> data in it. My experience with WD disks along the years has been
>> quite satisfying

>
> I have quite a stack of dead WD disks accumulated over several years,
> none of which lived over two years.
>
> I won't buy WD again, ever.
>
> FWIW, I've never had a failure on a HD other than WD.


I've always had bad luck with Maxtor brand hard drives myself.
 
Reply With Quote
 
Carlos
Guest
Posts: n/a
 
      03-06-2009
Let's hope the upcoming Solid State Disks (SSD) will bring peace to this
discussion and mechanincal disks become part of museums.
Hard disks are like women, it is just a matter of personal preference, look,
appeal, experience and how fast they can spin.

Carlos

"Robert Wolfe <"robert"@wolfe+n+wolfe+e" wrote:

> XS11E wrote:
>
> > Carlos <> wrote:
> >
> >
> >> data in it. My experience with WD disks along the years has been
> >> quite satisfying

> >
> > I have quite a stack of dead WD disks accumulated over several years,
> > none of which lived over two years.
> >
> > I won't buy WD again, ever.
> >
> > FWIW, I've never had a failure on a HD other than WD.

>
> I've always had bad luck with Maxtor brand hard drives myself.
>

 
Reply With Quote
 
 
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Western Digital Raptor X WD1500AHFD Hard Drive Review at XYZ Computing Silverstrand Front Page News 0 02-25-2006 10:16 PM
Western Digital Caviar SE16 WD2500KS 250 GB Hard Drive Review at XYZ Computing Silverstrand Front Page News 0 11-24-2005 06:28 AM
Western Digital Caviar SE16 WD4000KD 400GB SATA Hard Drive Silverstrand Front Page News 0 11-12-2005 06:17 PM
Western Digital Caviar RE SATA 320 GB Hard Drive Review Silverstrand Front Page News 0 09-16-2005 09:45 PM
Western Digital Hard Drive (difficult) Rosco Computer Support 6 10-24-2003 02:19 AM



Advertisments
 



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57