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"Mick Cant" <> wrote in message
news:s9mdnXOsV70ZhxfUnZ2dnUVZ8o-...
> Hi all,
> I have just installed AGV Free Antivirus on my grand daughters
> computer.
> All seems ok except the "Resident Shield" is reported "not active" but I
> cannot seem to find how to make it active.
> The computer is a pcspecialist laptop running Windows Vista Ultimate .
> Thanks for any help,
> Mick.

Double-click on the Resident Shield icon, and make sure that the "Resident
Shield Active" box is checked.