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Try my Winsock Repair network tool. Download it here
http://pcbutts1.com/downloads/tools/tools.htm then open a command prompt and
run the netsh interface ip delete arpcache.



--
The Real Truth http://pcbutts1-therealtruth.blogspot.com/




"Smirnoff" <> wrote in message
news:...
>A friend asked me to check out his computer (XP, SP3) as he could no longer
>access the internet.
>
> Most of his Anti-malware programs were out of date, so I downloaded the
> current definition updates on my machine (also new programs like
> SuperAntiSpyware and Spybot S&D), saved them to disc and installed on his
> machine.
>
> Each found loads of malware and I continued running them until all
> reported a clean bill of health.
>
> Connected my Ethernet cable to his machine and LAN showed as "connected".
> However, I still couldn't browse (with IE7 or Firefox).
>
> Tried "Repair" and got the error message "Cannot clear ARP cache". Did
> some checking and the advice was to "Run" :
>
> netsh interface ip delete arpcache
>
> Tried this a couple of times but the "black" box appeared for a second or
> two and then closed.
>
> Does this need to be run in safe mode? Could some of the anti-nasty
> programs be blocking it?
>
> Or, can anybody please suggest another solution?
>