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no firewall

 
 
RickMerrill
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      01-26-2009
"Due to an unidentified problem, Windows cannot display Windows Firewall
settings." Ok?

This from going to Control Panel and trying to open "Windows Firewall."

That after it told me that "no firewall is set, "click here", yada yada.

So, What IS the problem and/or how do I fix it?

[Toshiba Satelite w. Windows xp pro sp3]
 
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John Holmes
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      01-26-2009
RickMerrill "contributed" in 24hoursupport.helpdesk:

> "Due to an unidentified problem, Windows cannot display Windows

Firewall
> settings." Ok?
>
> This from going to Control Panel and trying to open "Windows Firewall."
>
> That after it told me that "no firewall is set, "click here", yada

yada.
>
> So, What IS the problem and/or how do I fix it?
>
> [Toshiba Satelite w. Windows xp pro sp3]
>


I'd try to identify the unidentified problem if I were you, by having a
glance at the log files.

--
<snip>

 
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RickMerrill
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Posts: n/a
 
      01-26-2009
John Holmes wrote:
> RickMerrill "contributed" in 24hoursupport.helpdesk:
>
>> "Due to an unidentified problem, Windows cannot display Windows

> Firewall
>> settings." Ok?
>>
>> This from going to Control Panel and trying to open "Windows Firewall."
>>
>> That after it told me that "no firewall is set, "click here", yada

> yada.
>> So, What IS the problem and/or how do I fix it?
>>
>> [Toshiba Satelite w. Windows xp pro sp3]
>>

>
> I'd try to identify the unidentified problem if I were you, by having a
> glance at the log files.
>


Ok, which one?
Volume in drive C is MYLAPTOP
Volume Serial Number is 3CFD-56BB

Directory of C:\

01/24/2009 07:00 PM 462 asmruntime.log
1 File(s) 462 bytes

Directory of C:\Documents and Settings\All Users\Application
Data\Avg8\emc\Log

01/26/2009 04:14 PM 404,162 emc.log
1 File(s) 404,162 bytes

Directory of C:\Documents and Settings\All Users\Application Data\Avg8\Log

01/24/2009 08:35 PM 11,674 avgcfg.log
01/26/2009 03:29 PM 517,802 avgcore.log
01/26/2009 03:29 PM 403,144 avglng.log
01/26/2009 03:28 PM 923,126 avgrs.log
01/18/2009 10:47 PM 98,008 avgscan.log
01/26/2009 04:07 PM 211,042 avgsched.log
01/20/2009 01:11 PM 25,666 avgsrm.log
01/26/2009 03:29 PM 167,426 avgui.log
01/26/2009 03:29 PM 2,962,570 avgupd.log
01/26/2009 03:28 PM 288,876 avgwd.log
01/26/2009 03:28 PM 343,756 avgwdsvc.log
01/26/2009 03:29 PM 1,283,514 avildr.log
01/23/2009 07:04 PM 133,072 commonpriv.log
13 File(s) 7,369,676 bytes

Directory of C:\Documents and Settings\All Users\Application
Data\Avg8\scanlogs

01/19/2009 10:50 AM 1,225 I_00000001.log
01/18/2009 06:21 PM 2,275 I_00000002.log
01/07/2009 12:27 PM 7,498 I_00000005.log
01/14/2009 09:27 PM 387 I_00000006.log
01/17/2009 12:59 PM 3,128 I_00000007.log
01/18/2009 08:20 AM 798 I_00000008.log
01/18/2009 08:12 PM 517 I_00000009.log
01/18/2009 10:47 PM 1,502 I_00000010.log
8 File(s) 17,330 bytes

Directory of C:\Documents and Settings\All Users\Application
Data\Microsoft\Search\Data\Applications\Windows

01/26/2009 03:43 PM 131,072 MSS.log
01/26/2009 03:43 PM 131,072 MSS0035D.log
01/26/2009 03:28 PM 131,072 MSStmp.log
01/20/2009 01:55 PM 131,072 res1.log
01/20/2009 01:55 PM 131,072 res2.log
5 File(s) 655,360 bytes

Directory of C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows Defender\Support

01/26/2009 03:51 PM 2,986,736 MPLog-12072006-234926.log
1 File(s) 2,986,736 bytes

Directory of C:\Documents and Settings\NetworkService\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data

12/31/2008 06:22 PM 0 backup01.log
01/01/2009 09:23 AM 5,928 backup02.log
2 File(s) 5,928 bytes

Directory of C:\Documents and Settings\NetworkService\Local Settings\Temp

01/26/2009 03:51 PM 30,420 MpCmdRun.log
1 File(s) 30,420 bytes

Directory of C:\Documents and Settings\Rick Merrill

01/26/2009 04:21 PM 1,024 ntuser.dat.LOG
1 File(s) 1,024 bytes

Directory of C:\Documents and Settings\Rick Merrill\Application
Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs

01/18/2009 06:18 AM 543 SUPERAntiSpyware Scan Log -
01-18-2009 - 06-18-27.log
01/18/2009 08:00 AM 6,422 SUPERAntiSpyware Scan Log -
01-18-2009 - 08-00-11.log
01/18/2009 06:17 PM 544 SUPERAntiSpyware Scan Log -
01-18-2009 - 18-17-40.log
01/18/2009 07:23 PM 454 SUPERAntiSpyware Scan Log -
01-18-2009 - 19-23-04.log
01/20/2009 12:24 PM 465 SUPERAntiSpyware Scan Log -
01-20-2009 - 12-24-49.log
01/23/2009 06:22 PM 9,273 SUPERAntiSpyware Scan Log -
01-23-2009 - 18-22-10.log
12/27/2008 06:21 PM 459 SUPERAntiSpyware Scan Log -
12-27-2008 - 18-21-51.log
12/28/2008 07:33 AM 456 SUPERAntiSpyware Scan Log -
12-28-2008 - 07-33-05.log
8 File(s) 18,616 bytes

Directory of C:\Documents and Settings\Rick Merrill\Local
Settings\Application Data\Adobe\Acrobat\8.0\Updater

12/24/2008 03:40 PM 2,544 updater.log
1 File(s) 2,544 bytes

Directory of C:\Documents and Settings\Rick Merrill\Local
Settings\Application Data\Adobe\Acrobat\9.0\Updater

01/24/2009 12:52 PM 11,752 updater.log
1 File(s) 11,752 bytes

Directory of C:\Documents and Settings\Rick Merrill\Local
Settings\Application Data\Adobe\Updater5

12/24/2008 03:35 PM 1,376 aum.log
12/24/2008 03:40 PM 2,221 aumLib.log
2 File(s) 3,597 bytes

Directory of C:\Documents and Settings\Rick Merrill\Local
Settings\Application Data\Adobe\Updater6

01/22/2009 12:14 PM 1,222 acrobatPI.log
01/22/2009 12:15 PM 27,935 aum.log
01/24/2009 12:52 PM 33,971 aumLib.log
3 File(s) 63,128 bytes

Directory of C:\Documents and Settings\Rick Merrill\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data

12/31/2008 03:23 PM 0 backup01.log
12/31/2008 03:53 PM 0 backup02.log
12/31/2008 04:02 PM 0 backup03.log
12/31/2008 04:11 PM 0 backup04.log
12/31/2008 06:22 PM 232 backup05.log
01/01/2009 11:43 AM 1,108 backup06.log
12/31/2008 12:56 PM 0 backup07.log
12/31/2008 02:05 PM 0 backup08.log
12/31/2008 02:47 PM 0 backup09.log
12/31/2008 03:07 PM 0 backup10.log
10 File(s) 1,340 bytes

Directory of C:\Documents and Settings\Rick Merrill\Local Settings\Temp

01/26/2009 09:18 AM 6,350 MpSigStub.log
1 File(s) 6,350 bytes

Directory of C:\Program Files\Belarc\Advisor\System

01/19/2009 07:11 PM 460 Progress.log
1 File(s) 460 bytes

Directory of C:\Program Files\Belarc\Advisor\System\Security\BelNotify

01/19/2009 07:12 PM 244 BelNotify.log
01/19/2009 07:11 PM 488 History.log
01/19/2009 07:11 PM 9,980 HistoryHF.log
3 File(s) 10,712 bytes

Directory of C:\Program Files\Belkin Bulldog Plus

12/31/2008 01:24 PM 1,929 PRO_UPS.LOG
1 File(s) 1,929 bytes

Directory of C:\Program Files\Belkin Bulldog Plus\Remote

12/31/2008 11:47 AM 1,576 PRO_UPS.LOG
1 File(s) 1,576 bytes

Directory of C:\Program Files\mozilla.org\SeaMonkey

01/22/2009 02:58 PM 2,571 install_status.log
1 File(s) 2,571 bytes

Directory of C:\Program Files\mozilla.org\SeaMonkey\uninstall

01/03/2009 06:29 PM 25,098 install_wizard1.log
01/03/2009 06:30 PM 72,131 install_wizard2.log
01/22/2009 02:57 PM 24,600 install_wizard3.log
01/22/2009 02:58 PM 72,131 install_wizard4.log
4 File(s) 193,960 bytes

Directory of C:\Program Files\Womble Multimedia\MPEG Video Wizard\mvw

01/05/2009 06:17 PM 0 @update@.log
1 File(s) 0 bytes

Directory of C:\WINDOWS

01/26/2009 03:28 PM 0 0.log
01/26/2009 03:45 PM 4,324 setupapi.log
01/18/2009 07:05 PM 0 Sti_Trace.log
01/26/2009 03:28 PM 159 wiadebug.log
01/26/2009 03:28 PM 49 wiaservc.log
01/26/2009 03:51 PM 312,825 WindowsUpdate.log
6 File(s) 317,357 bytes

Directory of C:\WINDOWS\assembly\GAC_MSIL

12/18/2007 05:59 PM <DIR> System.IO.Log
0 File(s) 0 bytes

Directory of C:\WINDOWS\assembly\NativeImages_v2.0.50727_32

12/18/2007 06:32 PM <DIR> System.IO.Log
0 File(s) 0 bytes

Directory of C:\WINDOWS\Debug

01/26/2009 03:27 PM 0 PASSWD.LOG
1 File(s) 0 bytes

Directory of C:\WINDOWS\Debug\UserMode

01/26/2009 04:22 PM 138,242 userenv.log
1 File(s) 138,242 bytes

Directory of C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727

01/01/2009 08:18 PM 30,674 ngen.log
1 File(s) 30,674 bytes

Directory of C:\WINDOWS\security

01/19/2009 09:43 PM 1,048,576 edb.log
01/19/2009 03:22 PM 1,048,576 res1.log
01/19/2009 03:22 PM 1,048,576 res2.log
3 File(s) 3,145,728 bytes

Directory of C:\WINDOWS\SoftwareDistribution

01/26/2009 03:52 PM 962,440 ReportingEvents.log
1 File(s) 962,440 bytes

Directory of C:\WINDOWS\SoftwareDistribution\DataStore\Logs

01/26/2009 03:57 PM 131,072 edb.log
01/24/2009 04:52 AM 131,072 edb0000D.log
01/24/2009 04:53 AM 131,072 edb0000E.log
12/21/2008 12:19 PM 131,072 res1.log
12/21/2008 12:19 PM 131,072 res2.log
5 File(s) 655,360 bytes

Directory of C:\WINDOWS\system32\CatRoot2

01/26/2009 03:31 PM 131,072 edb.log
01/20/2009 10:08 AM 131,072 edb0040B.log
12/24/2008 05:28 PM 131,072 res1.log
12/24/2008 05:28 PM 131,072 res2.log
4 File(s) 524,288 bytes

Directory of C:\WINDOWS\system32\Macromed\Flash

01/25/2009 09:47 AM 55,794 install.log
1 File(s) 55,794 bytes

Directory of C:\WINDOWS\system32\MsDtc\Trace

01/20/2009 01:12 PM 24,576 dtctrace.log
1 File(s) 24,576 bytes

Directory of C:\WINDOWS\system32\wbem\Logs

01/26/2009 03:48 PM 1,028 FrameWork.log
01/26/2009 03:50 PM 5,392 wbemcore.log
01/26/2009 03:32 PM 134 wmiprov.log
3 File(s) 6,554 bytes

Directory of C:\WINDOWS\Temp

01/19/2009 05:00 AM 77 dw.log
01/26/2009 03:51 PM 11,574 MpCmdRun.log
01/26/2009 03:50 PM 11,804 MpSigStub.log
3 File(s) 23,455 bytes

Total Files Listed:
101 File(s) 17,674,101 bytes
 
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VanguardLH
Guest
Posts: n/a
 
      01-26-2009
RickMerrill wrote:

> "Due to an unidentified problem, Windows cannot display Windows Firewall
> settings." Ok?
>
> This from going to Control Panel and trying to open "Windows Firewall."
>
> That after it told me that "no firewall is set, "click here", yada yada.
>
> So, What IS the problem and/or how do I fix it?
>
> [Toshiba Satelite w. Windows xp pro sp3]


In the services applet (services.msc):
- Is there a "Windows Firewall/ICS" service defined?
- If so, is it set to Automatic start mode?
- Has it been started?
- Is the "Application Layer Gateway" service defined?
- Is so, is it set to Manual (or Automatic) start mode?
- Has it been started?

The ALG service only needs to be set to Manual. When a process wants to
use it, like the Windows Firewall, it gets started.

Do you have another software firewall installed?
What security software (anti-virus|malware, HIPS, etc.) is installed?
Does any of it have a firewall?

Check the Event Viewer logs for any entries at the time you tried to
enable the Windows Firewall? If not, clear the entries, reboot, and
check what enteries there are for possible cause of interference. Then
try loading the Windows firewall again and recheck for new entries.

Can you enable the Windows Firewall after rebooting into Safe Mode (with
networking)?

Was the Windows Firewall working before? If so, what did you install
that made it stop working?
 
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RickMerrill
Guest
Posts: n/a
 
      01-26-2009
Lookout wrote:
> On Mon, 26 Jan 2009 15:56:53 -0500, RickMerrill
> <(E-Mail Removed)> wrote:
>
>> "Due to an unidentified problem, Windows cannot display Windows Firewall
>> settings." Ok?
>>
>> This from going to Control Panel and trying to open "Windows Firewall."
>>
>> That after it told me that "no firewall is set, "click here", yada yada.
>>
>> So, What IS the problem and/or how do I fix it?
>>
>> [Toshiba Satelite w. Windows xp pro sp3]

>
> My guess is you've already got a trojan problem. Install MalwareBytes
> and see what you get.
> http://www.malwarebytes.org/


I did and it mopped up, among others,

(Trojan.DNSChanger) .
(Adware.PopCap) .
(Rogue.XPRepairPro2007) .


(Trojan.Vundo) .

Folders Infected:
C:\resycled (Trojan.DNSChanger) .

Files Infected:
C:\WINDOWS\system32\gaopdxlyfvmsww.dll (Trojan.FakeAlert) .
C:\WINDOWS\system32\drivers\gaopdxkoodabig.sys (Trojan.Agent) .
C:\WINDOWS\system32\drivers\gaopdxlxwbavnk.sys (Trojan.Agent) .
 
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RickMerrill
Guest
Posts: n/a
 
      01-26-2009
VanguardLH wrote:
> RickMerrill wrote:
>
>> "Due to an unidentified problem, Windows cannot display Windows Firewall
>> settings." Ok?
>>
>> This from going to Control Panel and trying to open "Windows Firewall."
>>
>> That after it told me that "no firewall is set, "click here", yada yada.
>>
>> So, What IS the problem and/or how do I fix it?
>>
>> [Toshiba Satelite w. Windows xp pro sp3]

>
> In the services applet (services.msc):
> - Is there a "Windows Firewall/ICS" service defined?

yes (InternetConnectionSharing)
> - If so, is it set to Automatic start mode?

yes [i stopped and restarted it]
> - Has it been started?

yes
> - Is the "Application Layer Gateway" service defined?

yes
> - Is so, is it set to Manual (or Automatic) start mode?

yes, set to 'manual'
> - Has it been started?

yes, or so it appears
> The ALG service only needs to be set to Manual. When a process wants to
> use it, like the Windows Firewall, it gets started.
>
> Do you have another software firewall installed?

mmmmm, no - However, I once had some 'paretologic' tool installed!

> What security software (anti-virus|malware, HIPS, etc.) is installed?

AVG8; Windows Defender; and MalWareBytes...
> Does any of it have a firewall?

I do not think so.

> Check the Event Viewer logs for any entries at the time you tried to
> enable the Windows Firewall? If not, clear the entries, reboot, and
> check what entries there are for possible cause of interference. Then
> try loading the Windows firewall again and recheck for new entries.

TBD.
> Can you enable the Windows Firewall after rebooting into Safe Mode (with
> networking)?

TBD.
> Was the Windows Firewall working before? If so, what did you install
> that made it stop working?

It did after SP3, but after that my memory does not provide answers!
Thank you.
 
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RickMerrill
Guest
Posts: n/a
 
      01-26-2009
RickMerrill wrote:
> VanguardLH wrote:
>> RickMerrill wrote:
>>
>>> "Due to an unidentified problem, Windows cannot display Windows
>>> Firewall settings." Ok?
>>>
>>> This from going to Control Panel and trying to open "Windows Firewall."
>>>
>>> That after it told me that "no firewall is set, "click here", yada yada.
>>>
>>> So, What IS the problem and/or how do I fix it?
>>>
>>> [Toshiba Satelite w. Windows xp pro sp3]

>>
>> In the services applet (services.msc):
>> - Is there a "Windows Firewall/ICS" service defined?

> yes (InternetConnectionSharing)
>> - If so, is it set to Automatic start mode?

> yes [i stopped and restarted it]
>> - Has it been started?

> yes
>> - Is the "Application Layer Gateway" service defined?

> yes
>> - Is so, is it set to Manual (or Automatic) start mode?

> yes, set to 'manual'
>> - Has it been started?

> yes, or so it appears
>> The ALG service only needs to be set to Manual. When a process wants to
>> use it, like the Windows Firewall, it gets started.
>>
>> Do you have another software firewall installed?

> mmmmm, no - However, I once had some 'paretologic' tool installed!
>
>> What security software (anti-virus|malware, HIPS, etc.) is installed?

> AVG8; Windows Defender; and MalWareBytes...
>> Does any of it have a firewall?

> I do not think so.
>
>> Check the Event Viewer logs for any entries at the time you tried to
>> enable the Windows Firewall? If not, clear the entries, reboot, and
>> check what entries there are for possible cause of interference. Then
>> try loading the Windows firewall again and recheck for new entries.

> TBD.
>> Can you enable the Windows Firewall after rebooting into Safe Mode (with
>> networking)?

> TBD.
>> Was the Windows Firewall working before? If so, what did you install
>> that made it stop working?

> It did after SP3, but after that my memory does not provide answers!
> Thank you.


Down inside the Registry there was an entry starting with squiggle (left
squiggly bracket) which pretty obviously did not belong there AND I
put ALG to automatic. Firewall now works!

I'll continue to check your other suggestions as well.

Gracious Amigo!


 
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RickMerrill
Guest
Posts: n/a
 
      01-26-2009
hwf wrote:
....
ploink!

 
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thanatoid
Guest
Posts: n/a
 
      01-26-2009
RickMerrill <(E-Mail Removed)> wrote in
news:gll82l$1e0$(E-Mail Removed):

> "Due to an unidentified problem, Windows cannot display
> Windows Firewall settings." Ok?
>
> This from going to Control Panel and trying to open
> "Windows Firewall."
>
> That after it told me that "no firewall is set, "click
> here", yada yada.
>
> So, What IS the problem and/or how do I fix it?
>
> [Toshiba Satelite w. Windows xp pro sp3]


You should not use ANY Microsoft security programs, OR IE/OE. MS
internet products are full of spyware and using their "security"
products is crazy.

There are dozens of cheap or free AV and firewall products. Turn
off all the MS stuff, delete it if possible and get something
that actually works FOR you not against you.

I still use 98SE, but I have 'heard' that SP3 is especially
guilty of what I mention above, wiping and reinstalling XP SP*2*
might be an idea.



--
"We don't see things as they are, we see things as we are."
Anais Nin
 
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thanatoid
Guest
Posts: n/a
 
      01-26-2009
RickMerrill <(E-Mail Removed)> wrote in
news:gllb5r$5tr$(E-Mail Removed):

<SNIP>

> I did and it mopped up, among others,
>
> (Trojan.DNSChanger) .
> (Adware.PopCap) .
> (Rogue.XPRepairPro2007) .
>
>
> (Trojan.Vundo) .
>
> Folders Infected:
> C:\resycled (Trojan.DNSChanger) .
>
> Files Infected:
> C:\WINDOWS\system32\gaopdxlyfvmsww.dll (Trojan.FakeAlert) .
> C:\WINDOWS\system32\drivers\gaopdxkoodabig.sys
> (Trojan.Agent) .
> C:\WINDOWS\system32\drivers\gaopdxlxwbavnk.sys
> (Trojan.Agent) .


Hmm. Looks like those MS security products (AND AVG which you
apparently use) are doing a pretty damn good job. Try ESET
NOD32. It's just about the best. And get a real firewall.

And while you seem to have some good stuff on your machine, you
also have some stuff which I would view with some suspicion,
like .NET and an overload of system tweakers and streamliners.

It's not good to use too many of the same "kind" of program. I
did not spend an hour analyzing you list of logs but there seems
to be a LOT of stuff there. Like a little too much.



--
"We don't see things as they are, we see things as we are."
Anais Nin
 
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