remote computer repair

Hi

Thinking of buying some Remote Computer Repair Software so that when
customers phone in with problems I can take control of their machine easily
and sort it. But there seems to be quite a variety and big differences in
price. PcAnywhere, Radmin, Syberfix, Danware NetOp Remote On Demand,
LogMeIn etc. Any recommendations welcome.

Thanks

Lizzie

lizzieb

If they can run the software, they don't need your help.

lizzieb wrote:
> Hi
>
> Thinking of buying some Remote Computer Repair Software so that when
> customers phone in with problems I can take control of their machine easily
> and sort it. But there seems to be quite a variety and big differences in
> price. PcAnywhere, Radmin, Syberfix, Danware NetOp Remote On Demand,
> LogMeIn etc. Any recommendations welcome.
>
> Thanks
>
> Lizzie
>
>

Glenn

"Glenn" <> wrote in message
news:l3zqh.16308$. com...
> If they can run the software, they don't need your help.

I think they needed help, not a smartass answer....I'm curious also.

Many times, for minor things, I just use Windows Messenger....but I know
there's better ways and better software.

Pat








>
> lizzieb wrote:
>> Hi
>>
>> Thinking of buying some Remote Computer Repair Software so that when
>> customers phone in with problems I can take control of their machine
>> easily and sort it. But there seems to be quite a variety and big
>> differences in price. PcAnywhere, Radmin, Syberfix, Danware NetOp Remote
>> On Demand, LogMeIn etc. Any recommendations welcome.
>>
>> Thanks
>>
>> Lizzie

Patrick Q

Thanks - I am trying out LogMeIn Rescue trial but it would probably be too
expensive for myself as I am a very small business. It is very good. So I
am looking into other possibilities such as VNC and trying out anything else
I can find.

So will eventually report back.

Liz
<> wrote in message
news:45ab9931$0$4750$...
> check out this link www.logmein.com. If your client has internet
> access you will be able to connect regardless of where they are or their
> IP address.
>
> "lizzieb" <> wrote in message
> news:_...
>> Hi
>>
>> Thinking of buying some Remote Computer Repair Software so that when
>> customers phone in with problems I can take control of their machine
>> easily and sort it. But there seems to be quite a variety and big
>> differences in price. PcAnywhere, Radmin, Syberfix, Danware NetOp Remote
>> On Demand, LogMeIn etc. Any recommendations welcome.
>>
>> Thanks
>>
>> Lizzie
>>
>
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>

lizzieb

lizzieb wrote:
> Hi
>
> Thinking of buying some Remote Computer Repair Software so that when
> customers phone in with problems I can take control of their machine easily
> and sort it. But there seems to be quite a variety and big differences in
> price. PcAnywhere, Radmin, Syberfix, Danware NetOp Remote On Demand,
> LogMeIn etc. Any recommendations welcome.
>

There are plent of free options. For XP, there is remote assistance.
For older operating systems, there is netmeeting "remote desktop
sharing" and also RealVNC.

PM

Hi Lizzie,

I have reviewd many of the products that you have mentioned. I
finially came down to price for me. I did not want to pay for the res
of my life. I decided to go with Syberfix. There are no re-occurin
fees. I own my product. I am pleased. There is also have many mor
features that has helped me with my busienss. Syberfix -Pro product i
the one I purchased. Good Luck with it.

--------------------------------------------------------------------------------

Hi

Thinking of buying some Remote Computer Repair Software so that when
customers phone in with problems I can take control of their machin
easily
and sort it. But there seems to be quite a variety and big difference
in
price. PcAnywhere, Radmin, Syberfix, Danware NetOp Remote On Demand,
LogMeIn etc. Any recommendations welcome.

Thanks

Lizzi

--
Techsav
Visit http://www.hostingforum.ca toda

Techsavy

Hi

Just an update on how I got on with trying out these packages. Syberfix,
LogMeIn Rescue and LogmeIn IT Reach were all good but very expensive and
ideal for big support companies. Remote Support System (RSS) was just what
I was looking for and I was prepared to purchase it until I came across
UltraVNC and UltraVNC SC which are free. All I do is send an executable
file to a customer (307kb) and when they run it I can control their system.
Or they can download it from your website. I did try Remote Assistance but
wanted something simpler.

That's all

Lizzieb

lizzieb