Re: Strange E-mail Problem

I had this same problem once with my own account. The problem with my
computer at the time--I had a file that was so gigantic that my computer was
unable to download it and the software hanged every time I tried to check my
mail. I finally had to manually log into my account from the server website
and delete the email from there, and once that was done my account worked
properly.

You never said what the speed of the celeron was that your client is using.
Also--as you know, that 256MB of ram is honestly lying to you in a
way...Windows XP requires at least 64 MB at a minimum, but 128 is what I
recommend at a minimum just for XP alone, however, XP is happy to use just
as much as you install in the machine more than that, so your client may
have 256MB installed physically, but you have to deduct at a minimum 128 of
that, so your client really only has 128MB available for use for her other
programs--which is why I always set my pagefile at 1.5 to 2X the amount of
memory physically installed....which is why I have 512MB installed on a
Athlon 3000+.
First thing to ask--has your client any Antivirus software installed? If
so, what software? Does your client use a firewall? What kind? She is on
DSL--is she on network, and if so, is that network secured? A chain is only
as strong as its strongest link....
Check for viruses first, check for spyware second, check firewall
settings--sometimes my firewall will literally see my email program as a
threat, and refuse to allow me to check the mail---my security is set high.

Hope that helps.

me

I used to work for an ISP with mostly dial up customers and this would
happen often when someone would send mail that was just too big for OE to
receive over a slow connection.
The other possibility is that the mail server is having problems with
malformed headers on a mail message. I've had to shell into customers
accounts as root and delete all their mail from the mail directory just to
get an account working again.

AG

"me" <> wrote in message
news:t7IVe.3556$...
>I had this same problem once with my own account. The problem with my
> computer at the time--I had a file that was so gigantic that my computer
> was
> unable to download it and the software hanged every time I tried to check
> my
> mail. I finally had to manually log into my account from the server
> website
> and delete the email from there, and once that was done my account worked
> properly.
>
> You never said what the speed of the celeron was that your client is
> using.
> Also--as you know, that 256MB of ram is honestly lying to you in a
> way...Windows XP requires at least 64 MB at a minimum, but 128 is what I
> recommend at a minimum just for XP alone, however, XP is happy to use just
> as much as you install in the machine more than that, so your client may
> have 256MB installed physically, but you have to deduct at a minimum 128
> of
> that, so your client really only has 128MB available for use for her other
> programs--which is why I always set my pagefile at 1.5 to 2X the amount of
> memory physically installed....which is why I have 512MB installed on a
> Athlon 3000+.
> First thing to ask--has your client any Antivirus software installed? If
> so, what software? Does your client use a firewall? What kind? She is
> on
> DSL--is she on network, and if so, is that network secured? A chain is
> only
> as strong as its strongest link....
> Check for viruses first, check for spyware second, check firewall
> settings--sometimes my firewall will literally see my email program as a
> threat, and refuse to allow me to check the mail---my security is set
> high.
>
> Hope that helps.
>
>

AG