Velocity Reviews - Computer Hardware Reviews

Velocity Reviews > Newsgroups > Computer Certification > A+ Certification > Re: windows xp desktop and start menu..gone!

Thread Tools

Re: windows xp desktop and start menu..gone!

Posts: n/a
Did you try the last known good configuration, By pressing F8 and
selecting it. Just for fun.

Drew wrote:
> Hi All:
> I have a problem on a PC that I've never ran across before. System
> was running Windows XP with Service Pack One. I installed Service
> Pack 2. The installation seemed to work fine with no errors. When
> prompted to reboot, I did so. The computer came back to the logon
> screen fine where I click the username to log on with.
> After doing that, all I get is the custom wallpaper the user had set.
> There is no desktop, no system tray, and no start menu. Just the
> background and the mouse cursor.
> I can press Ctrl Alt Delete and use New Task to run some things like
> regedit, notepad, and even a 'cmd' prompt.
> However, explorer just doesn't seem to be getting started on the
> computer. I went to a command prompt via the New Task method. I
> verified that explorer.exe is in the c:\windows folder and that its
> file size and date stamp match those of explorer.exe from another XP
> service pack 2 machine that works fine. They match.
> I've also tried doing New Task and running "explorer", "explorer.exe",
> and even "c:\windows\explorer.exe". With each, Windows says that it
> cannot find the file, make sure you typed name correctly, etc.
> However, other stuff like regedit, appwiz.cpl, notepad, cmd work. I
> also have noticed that iexplore.exe also gets the not found error.
> These are the only two things that don't seem to work.
> Also, I can boot the computer in safe mode. But I get the same
> results. Log in screen works fine but explorer just doesn't start and
> Windows says the file isn't found if I try and run it from Task
> Manager/New Task.
> Can anyone advise? I've also been able to start Ad Aware and Hijack
> This via the New Task and have ran them. Both run cleanly. Any help
> is much appreciated!
> Drew

Reply With Quote

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Re: windows xp desktop and start menu..gone! MF A+ Certification 2 07-03-2005 02:22 AM
Re: windows xp desktop and start menu..gone! A+ Certification 1 07-02-2005 12:20 PM
Re: windows xp desktop and start menu..gone! FujitaMiamiFl A+ Certification 0 06-30-2005 11:59 PM
Re: windows xp desktop and start menu..gone! rainman A+ Certification 0 06-30-2005 05:42 PM
Re: windows xp desktop and start menu..gone! Kenneth Burger A+ Certification 2 06-29-2005 10:46 PM