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Re: windows xp desktop and start menu..gone!

 
 
rainman
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      06-30-2005
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The only other thing I can think of is file attributes and permissions
for the file. Have you done a "chkdsk /r" yet? Also, is the drive NTFS
or FAT32?

Rainman


Drew wrote:
> Hi Rain!
>
> No insults taken! I could definitely be missing something easy!
> However, I believe the path environment is okay. I checked it with
> the set command from the commpand prompt and the system reports that
> the path is c:\windows;c:\windows\system32;and
> c:\windows\system32\wbem (not sure what that last one is).
>
> explorer.exe of course lives in c:\windows...so this should be the
> problem.
>
> Furthermore, if I cd right into the windows folder and enter
> explorer.exe into the command window, Windows says it can't find it.
> But if I copy explorer.exe to any other file name in the windows
> folder, it runs. So, don't think its a path thing. Good idea though
> for sure!
>
> Drew
>
>
> On Wed, 29 Jun 2005 20:04:45 -0400, rainman
> <> wrote:
>
>
> Drew wrote:
>
>
>>Hi All:

>
>>I have a problem on a PC that I've never ran across before. System
>>was running Windows XP with Service Pack One. I installed Service
>>Pack 2. The installation seemed to work fine with no errors. When
>>prompted to reboot, I did so. The computer came back to the logon
>>screen fine where I click the username to log on with.

>
>>After doing that, all I get is the custom wallpaper the user had set.
>>There is no desktop, no system tray, and no start menu. Just the
>>background and the mouse cursor.

>
>>I can press Ctrl Alt Delete and use New Task to run some things like
>>regedit, notepad, and even a 'cmd' prompt.

>
>>However, explorer just doesn't seem to be getting started on the
>>computer. I went to a command prompt via the New Task method. I
>>verified that explorer.exe is in the c:\windows folder and that its
>>file size and date stamp match those of explorer.exe from another XP
>>service pack 2 machine that works fine. They match.

>
>>I've also tried doing New Task and running "explorer", "explorer.exe",
>>and even "c:\windows\explorer.exe". With each, Windows says that it
>>cannot find the file, make sure you typed name correctly, etc.

>
>>However, other stuff like regedit, appwiz.cpl, notepad, cmd work. I
>>also have noticed that iexplore.exe also gets the not found error.
>>These are the only two things that don't seem to work.

>
>>Also, I can boot the computer in safe mode. But I get the same
>>results. Log in screen works fine but explorer just doesn't start and
>>Windows says the file isn't found if I try and run it from Task
>>Manager/New Task.

>
>>Can anyone advise? I've also been able to start Ad Aware and Hijack
>>This via the New Task and have ran them. Both run cleanly. Any help
>>is much appreciated!

>
>>Drew

>
>
> You need to add the location of explorer.exe to your path environment
> variable, if it's not there. You sound like you know what you're doing,
> so I won't insult you by explaing how to check/add this, unless you ask.
> (That sounded bad... I won't insult you either way... I'll just assume
> you know how to do it, but haven't yet thought to check there, unless
> you say otherwise.)
>
> Rainman

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