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I have a question for the assembled multitude.

Recently I was on the road using my laptop at a hotel. The hotel provided
high-speed internet in the room via a cable modem.

While I was on line, my virus scan (Symantic's Norton Anti-virus) picked up
and removed several viruses.

Now I have a problem when I'm on line with the laptop.

While I'm working, I get a message that says: "Generic Host Processor for
Win32." After it comes up, I lose things like sound or I have problems with
various web sites.

When I shut down the machine, I get an error message that says: "ccApp."

I've run virus scan a couple of time and it doesn't pick up anything.
AdAware & SpyBot don't pick up anything "interesting."

I'm really not all that enthusiastic about reloasing the OS, etc., but I
will if I have to.

Anyone have any ideas? You can respond here or you can email me at either
or .

Thanks,
\Tom Conlon

"Tom Conlon" <> wrote in message
news:4uqdnY6mX--SAS3fRVn-...
>I have a question for the assembled multitude.
>
> Recently I was on the road using my laptop at a hotel. The hotel provided
> high-speed internet in the room via a cable modem.
>
> While I was on line, my virus scan (Symantic's Norton Anti-virus) picked
> up and removed several viruses.
>
> Now I have a problem when I'm on line with the laptop.
>
> While I'm working, I get a message that says: "Generic Host Processor for
> Win32." After it comes up, I lose things like sound or I have problems
> with various web sites.
>
> When I shut down the machine, I get an error message that says: "ccApp."
>
> I've run virus scan a couple of time and it doesn't pick up anything.
> AdAware & SpyBot don't pick up anything "interesting."
>
> I'm really not all that enthusiastic about reloasing the OS, etc., but I
> will if I have to.
>
> Anyone have any ideas? You can respond here or you can email me at either
> or .
>
> Thanks,
> \Tom Conlon

Hey Tom you don't say what OS you are using. That would help.

AG

"Tom Conlon" <> wrote in message
news:4uqdnY6mX--SAS3fRVn-...
>I have a question for the assembled multitude.
>
> Recently I was on the road using my laptop at a hotel. The hotel provided
> high-speed internet in the room via a cable modem.
>
> While I was on line, my virus scan (Symantic's Norton Anti-virus) picked
> up and removed several viruses.
>
> Now I have a problem when I'm on line with the laptop.
>
> While I'm working, I get a message that says: "Generic Host Processor for
> Win32." After it comes up, I lose things like sound or I have problems
> with various web sites.
>
> When I shut down the machine, I get an error message that says: "ccApp."
>
> I've run virus scan a couple of time and it doesn't pick up anything.
> AdAware & SpyBot don't pick up anything "interesting."
>
> I'm really not all that enthusiastic about reloasing the OS, etc., but I
> will if I have to.
>
> Anyone have any ideas? You can respond here or you can email me at either
> or .
>
> Thanks,
> \Tom Conlon
>
>
>

Download the security update from MS related to the RPC overrun.

http://microsoft.com/technet/treevie...n/MS03-026.asp

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ccApp is part of Symantec's anti-virus program, and the Generic Host
Processor is an important Windows Service. You could have a virus that
is pretending to be either of these, and the virus is showing these
popups... or you may have a virus that is causing these to crash... or
they could be crashing because of any number of other reasons.

The first thing I would do is disconnect from any networks, including
the Internet, get a copy of your anti-virus on a bootable CD or floppy,
and scan the hard drive. Once done, re-install your anti-virus program.

Rainman


Tom Conlon wrote:
> I have a question for the assembled multitude.
>
> Recently I was on the road using my laptop at a hotel. The hotel provided
> high-speed internet in the room via a cable modem.
>
> While I was on line, my virus scan (Symantic's Norton Anti-virus) picked up
> and removed several viruses.
>
> Now I have a problem when I'm on line with the laptop.
>
> While I'm working, I get a message that says: "Generic Host Processor for
> Win32." After it comes up, I lose things like sound or I have problems with
> various web sites.
>
> When I shut down the machine, I get an error message that says: "ccApp."
>
> I've run virus scan a couple of time and it doesn't pick up anything.
> AdAware & SpyBot don't pick up anything "interesting."
>
> I'm really not all that enthusiastic about reloasing the OS, etc., but I
> will if I have to.
>
> Anyone have any ideas? You can respond here or you can email me at either
> or .
>
> Thanks,
> \Tom Conlon
>
>
>

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I will give you the advice that I always follow when I suspect a virus.
First--never trust your own installed antivirus program IF you suspect your
computer is infected. I say this for a couple of reasons--First if your
computer got infected through the internet--your antivirus could have either
been outdated, or the program simply isn't any good because it does not use
real-time scanning to catch the viruses as they attempt to infect your
machine--one reason I really like Mcafee. Nothing has gotten through my
machine that McAfee has not caught. Second, assuming your computer is
infected and your antivirus didn't catch it--assume the antivirus is
compromised or disabled in some way--so you will need to completely remove
the hard disk from the laptop and attach it as a slave device to another
known good machine--you can attach it to a desktop or floor model using an
adapter, with updated antivirus definitions and scan the drive that way.
This is to me the first step in eliminating the antivirus program and the
possibility of a virus in one move.

Once you have eliminated the existence of a virus you can move on to other
possibilities.