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"Robert McCaughan" <> wrote in message news:l198e.6348$ nk.net... > Hello all of you techs out there. > > My question: Is it necessary to have some type of liability insurance in > case a customer believes you have mistreated his/her computer, lost his > data, damaged his unit, failed to reinstall his operating system (even > though He lost his installation CD or Key), dropped the computer on the > street while loading it into your van, or for whatever reason? This > question is especially germane if you are a self employed, sole > proprietorship, person like myself who does not have the corporate > umbrella protecting personal assets. I would like to hear all views on > this subject. > > Regards, > "Mac" > > Interesting to look into, although depending on the number of customers you have, all that may really be necessary is drafting a "Terms of Service" policy, an agreement between you and the client. Have him/her sign it, indicating that he/she understands the agreement terms. This will usually disuade the client from attempting to make any false claims. I guess if you're the one doing the damage, you need to find a way to make the client happy again, and that would be your responsibility, of course. plazticsoul |
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