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A+ Certification - Half memory: lost?

 
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Old 08-08-2003, 02:37 PM   #1
Default Half memory: lost?


Hi,

I've got an interesting problem where I went from 256 to 128 RAM (DDR). If
anybody could help me, it would be great. The full details follow. I'm
sorry in advance for it being long, I just want to make sure I'm not
omitting anything that might present a clue to someone.

The computer is AthXP 1700 CPU running Windows 2000, a no name brand (past
warranty period). It has 2 slots for DDR RAM and 2 for non-DDR. The
computer came with 256 DDR RAM located in slot 1. It had only a 10 GB hard
drive, so I was attempting to upgrade it to a new 160 GB hard drive. (The
10GB was removed from the system)

I'm not absolutely sure I installed the hard drive itself correctly since it
required special instructions (getting latest service pack and installing
Maxtor's maxblast program) to break the 137GB barrier which I attempted to
follow. I removed an overlay program Maxtor put on that delayed the boot
process. According to the documentation, it's necessary for some BIOS to
recognize the hard drive. After removal, everything seemed fine as the hard
drive seemed to be just fine.

A couple of days later, I did receive one blue screen error message from
Windows 2000 informing me there was an error writing to read only memory and
that it caused a violation. I had to reboot and the error has not yet
repeated.

Now all along this time, I did not ever check my RAM as the thought didn't
occur to me. But not long after, I noticed that my performance was not par
to before. Checking my RAM, I found I had only 128 instead of the 256 I
used to have! Windows 2000 and the BIOS message at startup both confirm the
128 RAM.

So, I tried various things including rebooting with different BIOS settings
(quick boot off, self-detect DIMM on) and nothing worked. I then opened up
the case and moved the memory carefully (while grounded) to slot 2. I also
took the opportunity to blow some air on the memory and memory slots to
clean off some dust. Upon restarting, same problem, only half of my RAM was
reported.

So.....I then took the RAM out completely from the PC and started it up with
no RAM installed in hopes it might recognize the RAM fully when reinserted.
It gave me a sequence of non-stopping beeps (I thought it would do just one
sequence and then stop but it kept going). I turned it off and reinserted
the RAM back into slot 2.

Upon trying to restart, the power didn't even come back on. The power
supply itself is new to the computer as the old one died (PC wouldn't turn
on) a few weeks back. After removing and reinserting all my power cables,
including the cable from power supply to motherboard, the PC did turn on.

However, I instantly got a burning smell and that continued to be strong.
In addition, while the computer turned on, nothing happened. No beeps, no
display, nothing (and the monitor was plugged in for sure). I turned off
the PC again and checked my memory stick and found it scalding hot. After a
couple of minutes, I removed the stick from the computer again and waited
for it to cool down.

I then reinserted it carefully back into slot 1 and tried again. No burning
smell this time and everything came back on fine. In fact, my memory was
reported to 256 RAM which made me very happy until without warning it
suddenly rebooted itself during Windows startup. On it's reboot and
continued reboots, it again reports I have 128 RAM...

So, I'm pretty lost. I'm sorry this was so long but I wanted to make sure
there were enough details. Does anyone have any idea what happened and what
I should do? It would seem to me that even if I did mess up installing the
hard drive and removing the overlay when I shouldn't have, that the physical
RAM amount reported by BIO should not be affected. Is that right? Is this
completely unrelated to the hard drive and error about trying to write to
read only memory? If so, what's going on? Any and all help is appreciated.
If, when you might, you wouldn't mind emailing me at , as
well responding here, it would be great. Thank you again!

Joe




Joe
  Reply With Quote
Old 08-09-2003, 12:20 AM   #2
allan angus
 
Posts: n/a
Default Re: Half memory: lost?
a strange problem!!! im not sure th HD will have anything to do with this
but to eliminate it from suspection disconnect it along with all other
internal devices cd rom etc obviously leave the monitor keybord and mouse
attached then boot your system and see how much ram is recognised in cmos.
if still 128 try your ram in another pc if it shows as 256 i would suspect
your Motherboard however if it shows as 128 then your ram is bad however if
your ram is bad then your motherboard may still be fried (the burning smell
did not sound good) it may have been the board that damaged the ram. if the
ram is bad try the boad with a good chip if the good chip dosent work id say
you will have to replace the board.Is P.O.S.T enabled in your cmos setup?

"Joe" <> wrote in message
news:mINYa.96795$Ho3.12882@sccrnsc03...
> Hi,
>
> I've got an interesting problem where I went from 256 to 128 RAM (DDR).

If
> anybody could help me, it would be great. The full details follow. I'm
> sorry in advance for it being long, I just want to make sure I'm not
> omitting anything that might present a clue to someone.
>
> The computer is AthXP 1700 CPU running Windows 2000, a no name brand (past
> warranty period). It has 2 slots for DDR RAM and 2 for non-DDR. The
> computer came with 256 DDR RAM located in slot 1. It had only a 10 GB

hard
> drive, so I was attempting to upgrade it to a new 160 GB hard drive. (The
> 10GB was removed from the system)
>
> I'm not absolutely sure I installed the hard drive itself correctly since

it
> required special instructions (getting latest service pack and installing
> Maxtor's maxblast program) to break the 137GB barrier which I attempted to
> follow. I removed an overlay program Maxtor put on that delayed the boot
> process. According to the documentation, it's necessary for some BIOS to
> recognize the hard drive. After removal, everything seemed fine as the

hard
> drive seemed to be just fine.
>
> A couple of days later, I did receive one blue screen error message from
> Windows 2000 informing me there was an error writing to read only memory

and
> that it caused a violation. I had to reboot and the error has not yet
> repeated.
>
> Now all along this time, I did not ever check my RAM as the thought didn't
> occur to me. But not long after, I noticed that my performance was not

par
> to before. Checking my RAM, I found I had only 128 instead of the 256 I
> used to have! Windows 2000 and the BIOS message at startup both confirm

the
> 128 RAM.
>
> So, I tried various things including rebooting with different BIOS

settings
> (quick boot off, self-detect DIMM on) and nothing worked. I then opened

up
> the case and moved the memory carefully (while grounded) to slot 2. I

also
> took the opportunity to blow some air on the memory and memory slots to
> clean off some dust. Upon restarting, same problem, only half of my RAM

was
> reported.
>
> So.....I then took the RAM out completely from the PC and started it up

with
> no RAM installed in hopes it might recognize the RAM fully when

reinserted.
> It gave me a sequence of non-stopping beeps (I thought it would do just

one
> sequence and then stop but it kept going). I turned it off and reinserted
> the RAM back into slot 2.
>
> Upon trying to restart, the power didn't even come back on. The power
> supply itself is new to the computer as the old one died (PC wouldn't turn
> on) a few weeks back. After removing and reinserting all my power cables,
> including the cable from power supply to motherboard, the PC did turn on.
>
> However, I instantly got a burning smell and that continued to be strong.
> In addition, while the computer turned on, nothing happened. No beeps, no
> display, nothing (and the monitor was plugged in for sure). I turned off
> the PC again and checked my memory stick and found it scalding hot. After

a
> couple of minutes, I removed the stick from the computer again and waited
> for it to cool down.
>
> I then reinserted it carefully back into slot 1 and tried again. No

burning
> smell this time and everything came back on fine. In fact, my memory was
> reported to 256 RAM which made me very happy until without warning it
> suddenly rebooted itself during Windows startup. On it's reboot and
> continued reboots, it again reports I have 128 RAM...
>
> So, I'm pretty lost. I'm sorry this was so long but I wanted to make sure
> there were enough details. Does anyone have any idea what happened and

what
> I should do? It would seem to me that even if I did mess up installing

the
> hard drive and removing the overlay when I shouldn't have, that the

physical
> RAM amount reported by BIO should not be affected. Is that right? Is

this
> completely unrelated to the hard drive and error about trying to write to
> read only memory? If so, what's going on? Any and all help is

appreciated.
> If, when you might, you wouldn't mind emailing me at ,

as
> well responding here, it would be great. Thank you again!
>
> Joe
>
>





allan angus
  Reply With Quote
Old 09-04-2003, 07:46 AM   #3
jim anderson
 
Posts: n/a
Default Re: Half memory: lost?
Well trying to save a little cash huh well for sure your memory is toast and
it could turn out to be more.

1) First replace the faulty ram with a new memory module as the one
that you have is reliable.

2) You seem to have a lot of power problems ie new power supply so have
someone check your power to ensure that it is not a faulty ground or some
other problem.

3) Have a professional do this as your just costing yourself money.

4) Windows 2000 is fairly good at giving proper error codes, if you get
another write it down, and go to a search engine and type the error exactly
this should give you a better idea of why your getting this error.

6) Change your middle name to LUCKY as after the burning smell your
motherboard should have been toast.

7) Now remember your motherboard has also been compromised and one day
poof it just won't turn on, so if you have any important data back it up.



<> wrote in message
news:...
> it was wappened to me 10 or 15 times, the ram got damaged, probobly
> esd you just need to get a new stick of ram if you want 256. but it
> will work as 128 just fine untill it gets fried. don't ask me why it
> only damaged part of it. becuse i dont know why.
>
> On Fri, 8 Aug 2003 16:20:01 -0700, "allan angus"
> <> wrote:
>
> >a strange problem!!! im not sure th HD will have anything to do with

this
> >but to eliminate it from suspection disconnect it along with all other
> >internal devices cd rom etc obviously leave the monitor keybord and mouse
> >attached then boot your system and see how much ram is recognised in

cmos.
> >if still 128 try your ram in another pc if it shows as 256 i would

suspect
> >your Motherboard however if it shows as 128 then your ram is bad however

if
> >your ram is bad then your motherboard may still be fried (the burning

smell
> >did not sound good) it may have been the board that damaged the ram. if

the
> >ram is bad try the boad with a good chip if the good chip dosent work id

say
> >you will have to replace the board.Is P.O.S.T enabled in your cmos setup?
> >
> >"Joe" <> wrote in message
> >news:mINYa.96795$Ho3.12882@sccrnsc03...
> >> Hi,
> >>
> >> I've got an interesting problem where I went from 256 to 128 RAM (DDR).

> >If
> >> anybody could help me, it would be great. The full details follow.

I'm
> >> sorry in advance for it being long, I just want to make sure I'm not
> >> omitting anything that might present a clue to someone.
> >>
> >> The computer is AthXP 1700 CPU running Windows 2000, a no name brand

(past
> >> warranty period). It has 2 slots for DDR RAM and 2 for non-DDR. The
> >> computer came with 256 DDR RAM located in slot 1. It had only a 10 GB

> >hard
> >> drive, so I was attempting to upgrade it to a new 160 GB hard drive.

(The
> >> 10GB was removed from the system)
> >>
> >> I'm not absolutely sure I installed the hard drive itself correctly

since
> >it
> >> required special instructions (getting latest service pack and

installing
> >> Maxtor's maxblast program) to break the 137GB barrier which I attempted

to
> >> follow. I removed an overlay program Maxtor put on that delayed the

boot
> >> process. According to the documentation, it's necessary for some BIOS

to
> >> recognize the hard drive. After removal, everything seemed fine as the

> >hard
> >> drive seemed to be just fine.
> >>
> >> A couple of days later, I did receive one blue screen error message

from
> >> Windows 2000 informing me there was an error writing to read only

memory
> >and
> >> that it caused a violation. I had to reboot and the error has not yet
> >> repeated.
> >>
> >> Now all along this time, I did not ever check my RAM as the thought

didn't
> >> occur to me. But not long after, I noticed that my performance was not

> >par
> >> to before. Checking my RAM, I found I had only 128 instead of the 256

I
> >> used to have! Windows 2000 and the BIOS message at startup both

confirm
> >the
> >> 128 RAM.
> >>
> >> So, I tried various things including rebooting with different BIOS

> >settings
> >> (quick boot off, self-detect DIMM on) and nothing worked. I then

opened
> >up
> >> the case and moved the memory carefully (while grounded) to slot 2. I

> >also
> >> took the opportunity to blow some air on the memory and memory slots to
> >> clean off some dust. Upon restarting, same problem, only half of my

RAM
> >was
> >> reported.
> >>
> >> So.....I then took the RAM out completely from the PC and started it up

> >with
> >> no RAM installed in hopes it might recognize the RAM fully when

> >reinserted.
> >> It gave me a sequence of non-stopping beeps (I thought it would do just

> >one
> >> sequence and then stop but it kept going). I turned it off and

reinserted
> >> the RAM back into slot 2.
> >>
> >> Upon trying to restart, the power didn't even come back on. The power
> >> supply itself is new to the computer as the old one died (PC wouldn't

turn
> >> on) a few weeks back. After removing and reinserting all my power

cables,
> >> including the cable from power supply to motherboard, the PC did turn

on.
> >>
> >> However, I instantly got a burning smell and that continued to be

strong.
> >> In addition, while the computer turned on, nothing happened. No beeps,

no
> >> display, nothing (and the monitor was plugged in for sure). I turned

off
> >> the PC again and checked my memory stick and found it scalding hot.

After
> >a
> >> couple of minutes, I removed the stick from the computer again and

waited
> >> for it to cool down.
> >>
> >> I then reinserted it carefully back into slot 1 and tried again. No

> >burning
> >> smell this time and everything came back on fine. In fact, my memory

was
> >> reported to 256 RAM which made me very happy until without warning it
> >> suddenly rebooted itself during Windows startup. On it's reboot and
> >> continued reboots, it again reports I have 128 RAM...
> >>
> >> So, I'm pretty lost. I'm sorry this was so long but I wanted to make

sure
> >> there were enough details. Does anyone have any idea what happened and

> >what
> >> I should do? It would seem to me that even if I did mess up installing

> >the
> >> hard drive and removing the overlay when I shouldn't have, that the

> >physical
> >> RAM amount reported by BIO should not be affected. Is that right? Is

> >this
> >> completely unrelated to the hard drive and error about trying to write

to
> >> read only memory? If so, what's going on? Any and all help is

> >appreciated.
> >> If, when you might, you wouldn't mind emailing me at

,
> >as
> >> well responding here, it would be great. Thank you again!
> >>
> >> Joe
> >>
> >>

> >
> >

>





jim anderson
  Reply With Quote
Old 09-04-2003, 08:05 PM   #4
FredG
 
Posts: n/a
Default Re: Half memory: lost?
"allan angus" <> wrote in message news:<VbPYa.4557$>...
> snip


Does your ram have chips on one side or on both? I seem to remember an
issue with double sided memory a while back. Anyone know if this could
be related?


FredG
  Reply With Quote
Old 09-04-2003, 08:57 PM   #5
Barry Watzman
 
Posts: n/a
Default Re: Half memory: lost?
The Intel BX chipset could use some 256 meg SDRAM modules, but with
others, it only saw half of the memory due to the way that the memory
was organized. Although technically this has nothing to do with whether
the memory modules have chips on one side or two sides, as a practical
matter, you could distinguish the modules that would work from those
that would not in this manner. If the module had chips on both sides,
it would work, if chips only on one side then only half of the module
(128 megs) would be seen.

This also applied to some other chipsets.


FredG wrote:

> "allan angus" <> wrote in message news:<VbPYa.4557$>...
>
>>snip

>
>
> Does your ram have chips on one side or on both? I seem to remember an
> issue with double sided memory a while back. Anyone know if this could
> be related?




Barry Watzman
  Reply With Quote
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