Re: Modem / Connection Problems

By upgrading to XP maybe that put to much strain on the CPU. I had this
problem and it was the CPU couldn't handle the win modem. I put a hardware
modem in the machine and have not had a problem since. I had tried three
other brands of win modems in this machine before I came up with the true
modem. Try a modem that is Linux Compatible.

"Glenn (SBfan2000)" <> wrote in message
news:...

> Got a friend at work that is having problems with her internet connection!
> After being connected for a short time the connection is dropped!
>
> At first she said that when she was get the mail (Outlook Express) it
would
> say "Getting message 1 of 16" it would download up to message 4 or 5 and
> then drop the connection! I told her to get on and get her mail via the
> ISP's website and delete everything in her inbox since I have had problems
> with attachments and blank subject lines causing this problem for me!
After
> descriping how to do this she asked "How would that effect the surfing in
> the broswer" Up to this point she had made it pretty clear that the
problem
> only occured in Outlook Express! She told me that wasn't the case and
that
> the problem is also occuring in IE! She has called the ISP several times
> and they keep checking all her settings and they told her that "Its
nothing
> internal, its external" and that it had nothing to do with them! This
> started to happen after upgrading to WinXP and upgrading the HHD to 60gig
> and Ram to 128MB! I told her that maybe her modem needs either
replacement
> or updated drivers specifically made for XP! Since the ISP told her that
> the problem was not internal she doesn't think it could be a problem with
> the modem! I gave her a new phone cable and she is going to try that! I
> also told her that with the storms that we have had that it could be
static
> in the line! But she said it was doing it before the storms!
>
> I'm at a lose because I have never seen the system and don't know as much
as
> I should about XP!
>
> Does anyone else have any ideas what the problem might be!
>
> Glenn
>
>

Jerry