connection problems

Hello,

I've got VPN remote access to our office and tend to just use remote desktop
to work on my office PC.

The PC uses a wireless card to connect to the internal network and works
fine with no problems when logging on locally. I only have a problem when I
remote desktop to my PC across the VPN. As soon as I log onto the PC via
remote desktop the wireless connection on the PC continually drops out but
the VPN connection is still up.

The adapter is a dlink adapter and I have downloaded the latest drivers from
their website. I have tried the connection using both the dlink provided
software and the windows wireless software and everything works fine (i.e.
the wireless connection stays up) until you access the network via the vpn
and remote desktop to the PC. I've checked all of the settings as per
previous postings and KB articles but can't put my finger on what the problem
is. Any one came across this problem before.

The pc is running XP Pro SP1 and the laptop is running XP Pro SP2 and the
only message you get on the pc is the standard wireless connection not
available.


Thanks for any help on this.

Steve

=?Utf-8?B?U3RldmU=?=

HI
VPN is very heavy on Wireless, if you are using 802.11b or and your signal is not very
stable it might be No Can Do.
Jack (MVP-Networking).


"Steve" <> wrote in message
news:C36F7507-B9DA-47AB-BCDD-...
> Hello,
>
> I've got VPN remote access to our office and tend to just use remote desktop
> to work on my office PC.
>
> The PC uses a wireless card to connect to the internal network and works
> fine with no problems when logging on locally. I only have a problem when I
> remote desktop to my PC across the VPN. As soon as I log onto the PC via
> remote desktop the wireless connection on the PC continually drops out but
> the VPN connection is still up.
>
> The adapter is a dlink adapter and I have downloaded the latest drivers from
> their website. I have tried the connection using both the dlink provided
> software and the windows wireless software and everything works fine (i.e.
> the wireless connection stays up) until you access the network via the vpn
> and remote desktop to the PC. I've checked all of the settings as per
> previous postings and KB articles but can't put my finger on what the problem
> is. Any one came across this problem before.
>
> The pc is running XP Pro SP1 and the laptop is running XP Pro SP2 and the
> only message you get on the pc is the standard wireless connection not
> available.
>
>
> Thanks for any help on this.
>
> Steve
>
>

Jack \(MVP\)

Hi Jack,

Thanks for your response. We are using 802.11g and the access point is next
to the PC.

Steve

"Jack (MVP)" wrote:

> HI
> VPN is very heavy on Wireless, if you are using 802.11b or and your signal is not very
> stable it might be No Can Do.
> Jack (MVP-Networking).
>
>
> "Steve" <> wrote in message
> news:C36F7507-B9DA-47AB-BCDD-...
> > Hello,
> >
> > I've got VPN remote access to our office and tend to just use remote desktop
> > to work on my office PC.
> >
> > The PC uses a wireless card to connect to the internal network and works
> > fine with no problems when logging on locally. I only have a problem when I
> > remote desktop to my PC across the VPN. As soon as I log onto the PC via
> > remote desktop the wireless connection on the PC continually drops out but
> > the VPN connection is still up.
> >
> > The adapter is a dlink adapter and I have downloaded the latest drivers from
> > their website. I have tried the connection using both the dlink provided
> > software and the windows wireless software and everything works fine (i.e.
> > the wireless connection stays up) until you access the network via the vpn
> > and remote desktop to the PC. I've checked all of the settings as per
> > previous postings and KB articles but can't put my finger on what the problem
> > is. Any one came across this problem before.
> >
> > The pc is running XP Pro SP1 and the laptop is running XP Pro SP2 and the
> > only message you get on the pc is the standard wireless connection not
> > available.
> >
> >
> > Thanks for any help on this.
> >
> > Steve
> >
> >
>
>
>

=?Utf-8?B?U3RldmU=?=

Hi Steve

I'm wondering if this is related to a problem I posted today: "WiFi card
disconnects on logout"? If your PC in remote mode (i.e. not logged-in
locally) is behaving as mine is when logged out, it could be symptoms of the
same problem.

Let me know what you think (I still haven't found the answer though).

--
Rick Jones
www.activeservice.co.uk

"Steve" <> wrote in message
news:7D2AC727-6043-4054-80B7-...
> Hi Jack,
>
> Thanks for your response. We are using 802.11g and the access point is
next
> to the PC.
>
> Steve
>
> "Jack (MVP)" wrote:
>
> > HI
> > VPN is very heavy on Wireless, if you are using 802.11b or and your
signal is not very
> > stable it might be No Can Do.
> > Jack (MVP-Networking).
> >
> >
> > "Steve" <> wrote in message
> > news:C36F7507-B9DA-47AB-BCDD-...
> > > Hello,
> > >
> > > I've got VPN remote access to our office and tend to just use remote
desktop
> > > to work on my office PC.
> > >
> > > The PC uses a wireless card to connect to the internal network and
works
> > > fine with no problems when logging on locally. I only have a problem
when I
> > > remote desktop to my PC across the VPN. As soon as I log onto the PC
via
> > > remote desktop the wireless connection on the PC continually drops out
but
> > > the VPN connection is still up.
> > >
> > > The adapter is a dlink adapter and I have downloaded the latest
drivers from
> > > their website. I have tried the connection using both the dlink
provided
> > > software and the windows wireless software and everything works fine
(i.e.
> > > the wireless connection stays up) until you access the network via the
vpn
> > > and remote desktop to the PC. I've checked all of the settings as per
> > > previous postings and KB articles but can't put my finger on what the
problem
> > > is. Any one came across this problem before.
> > >
> > > The pc is running XP Pro SP1 and the laptop is running XP Pro SP2 and
the
> > > only message you get on the pc is the standard wireless connection not
> > > available.
> > >
> > >
> > > Thanks for any help on this.
> > >
> > > Steve
> > >
> > >
> >
> >
> >

Rick Jones

Hi Rick,

I looked at your post earlier and it does seem to be a similar problem to
mine. I'm going to pop into the office later and try the energy saving
setting to see if that resolves the problem. I've never really checked to
see what happens to the wireless connection when you log out of the machine,
so this could be a good direction for me to go in to resolve my problem.

FYI my problem is happening both when the machine is logged off and just
locked

I'll let you know how I get on.

Steve

"Rick Jones" wrote:

> Hi Steve
>
> I'm wondering if this is related to a problem I posted today: "WiFi card
> disconnects on logout"? If your PC in remote mode (i.e. not logged-in
> locally) is behaving as mine is when logged out, it could be symptoms of the
> same problem.
>
> Let me know what you think (I still haven't found the answer though).
>
> --
> Rick Jones
> www.activeservice.co.uk
>
> "Steve" <> wrote in message
> news:7D2AC727-6043-4054-80B7-...
> > Hi Jack,
> >
> > Thanks for your response. We are using 802.11g and the access point is
> next
> > to the PC.
> >
> > Steve
> >
> > "Jack (MVP)" wrote:
> >
> > > HI
> > > VPN is very heavy on Wireless, if you are using 802.11b or and your
> signal is not very
> > > stable it might be No Can Do.
> > > Jack (MVP-Networking).
> > >
> > >
> > > "Steve" <> wrote in message
> > > news:C36F7507-B9DA-47AB-BCDD-...
> > > > Hello,
> > > >
> > > > I've got VPN remote access to our office and tend to just use remote
> desktop
> > > > to work on my office PC.
> > > >
> > > > The PC uses a wireless card to connect to the internal network and
> works
> > > > fine with no problems when logging on locally. I only have a problem
> when I
> > > > remote desktop to my PC across the VPN. As soon as I log onto the PC
> via
> > > > remote desktop the wireless connection on the PC continually drops out
> but
> > > > the VPN connection is still up.
> > > >
> > > > The adapter is a dlink adapter and I have downloaded the latest
> drivers from
> > > > their website. I have tried the connection using both the dlink
> provided
> > > > software and the windows wireless software and everything works fine
> (i.e.
> > > > the wireless connection stays up) until you access the network via the
> vpn
> > > > and remote desktop to the PC. I've checked all of the settings as per
> > > > previous postings and KB articles but can't put my finger on what the
> problem
> > > > is. Any one came across this problem before.
> > > >
> > > > The pc is running XP Pro SP1 and the laptop is running XP Pro SP2 and
> the
> > > > only message you get on the pc is the standard wireless connection not
> > > > available.
> > > >
> > > >
> > > > Thanks for any help on this.
> > > >
> > > > Steve
> > > >
> > > >
> > >
> > >
> > >
>
>
>

=?Utf-8?B?U3RldmU=?=

Hi Steve

I've come to the conclusion that my problem is probably a symptom of
poor signal level. On my latest test I could access by remote desktop,
and it also remained connected when I logged out.

But I think the Windows signal-strength indication on the tray icon
behaves strangely, in a confusing way. It seems as if it reports a good
signal level when there's low traffic, but if the link starts being
hammered it decides the signal is poor!

When working at the PC, the load is usually quite light, but remote
desktop access, or logging out where a large remote profile is saved
uses much more bandwidth.

I noticed using remote desktop that the icon was fluctuating from poor
to medium, with the data rate bouncing around between 11 / 18 / 24.
When I disconnected and went back to the monitor, it showed good at 54!

I've re-positioned the machine a bit, and it seems better. I hadn't
looked at this before because I kept seeing good or excellent signal
strength, with 54 bit-rate.

So I think either Windows method of detecting signal condition is a bit
odd, or possibly the extra activity in the machine that accompanies
higher traffic is generating radio interference.

Strange thing wireless

Cheers
Rick

richard@activeservice.co.uk