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help reaching help

 
 
Jim Beaver
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      10-08-2008
I've gone to Yahoo's Help page to contact their customer service email
(http://help.yahoo.com/l/us/yahoo/mai...ms_index.html). There's
a nice button there to click labeled Email Us. But it doesn't click. It's
a nice way for them to avoid helping anyone. Does anyone here have an email
address for Yahoo help?



 
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Jim Beaver
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      10-08-2008

"John Dean" <john-> wrote in message
news:...
> Jim Beaver wrote:
>> I've gone to Yahoo's Help page to contact their customer service email
>> (http://help.yahoo.com/l/us/yahoo/mai...ms_index.html).
>> There's a nice button there to click labeled Email Us. But it
>> doesn't click. It's a nice way for them to avoid helping anyone. Does
>> anyone here have an email address for Yahoo help?

>
> The 'Email Us' is just the headline. There are two clickable links
> underneath - one for technical help and one for abuse.


Hmmm. Not on my page. There's only the one for abuse. Weird.

I don't need to go to Yahoo for abuse. Plenty of that right here.

Thanks, John.

Jim Beaver


 
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VanguardLH
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      10-08-2008
Jim Beaver wrote:

> I've gone to Yahoo's Help page to contact their customer service email
> (http://help.yahoo.com/l/us/yahoo/mai...ms_index.html). There's
> a nice button there to click labeled Email Us. But it doesn't click. It's
> a nice way for them to avoid helping anyone. Does anyone here have an email
> address for Yahoo help?


The purple colored

<bubbleicon> Chat with us
and
<envelopeicon> Email Us

text on that page is just that: TEXT. They are NOT links. The link for
chat is the button. The links for e-mails are shown below in blue color
(you only get to use their webforms; they are not divulging e-mail
addresses to get them spammed to death). Look at the text of:

<Yahoo! Mail Help Form (s)>
Use this form for requesting help with Yahoo! Mail.

<Yahoo! Mail Abuse Form>
Use this form to report incidents of abuse or harassment.

The text shown within angle brackets is where the link is. Click on
those. Those links worked just fine for me.

Okay, now get a cold washcloth for that red spot on your forehead after
slapping yourself and silently oathing at yourself.
 
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John Dean
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      10-08-2008
Jim Beaver wrote:
> "John Dean" <john-> wrote in message
> news:...
>> Jim Beaver wrote:
>>> I've gone to Yahoo's Help page to contact their customer service
>>> email
>>> (http://help.yahoo.com/l/us/yahoo/mai...ms_index.html).
>>> There's a nice button there to click labeled Email Us. But it
>>> doesn't click. It's a nice way for them to avoid helping anyone.
>>> Does anyone here have an email address for Yahoo help?

>>
>> The 'Email Us' is just the headline. There are two clickable links
>> underneath - one for technical help and one for abuse.

>
> Hmmm. Not on my page. There's only the one for abuse. Weird.
>


You sure you're signed in and everything? This is the text version of how
the bottom half of your link looks to me:

Alert: If you are experiencing problems sending or receiving email through
an email client, such as Outlook, please click here for information on how
to resolve the issue.

Email Us

Yahoo! Mail Technical Help Form
Use this form for requesting help with Yahoo! Mail.

Yahoo! Mail Abuse Form
Use this form to report incidents of abuse or harassment.
*****
The lines beginning 'Yahoo!' are the clickable links
This is where the technical help link goes:
http://help.yahoo.com/l/us/yahoo/mai...html?from_url=

Another thing on that page is a link to here:
http://help.yahoo.com/l/us/yahoo/mai...op/pop-36.html
which has a tip about amending your configuration to take full advantage of
their latest upgrade

--
John Dean
Oxford


 
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Plato
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      10-10-2008
Jim Beaver wrote:
>
> I've gone to Yahoo's Help page to contact their customer service email
> (http://help.yahoo.com/l/us/yahoo/mai...ms_index.html). There's
> a nice button there to click labeled Email Us. But it doesn't click. It's
> a nice way for them to avoid helping anyone. Does anyone here have an email
> address for Yahoo help?


Welcome to the Internet

--
http://www.bootdisk.com/


 
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