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Blue screen's on start up

 
 
BW~Merlin
Guest
Posts: n/a
 
      06-02-2008
Hi, I have just got my pc back from the shop after a week and I am still
having the same problem I sent it in with.

About every second or so start up I recive a blue screen, windows then
reboots, I select start windows normally and it normally continues to load
properly (sometimes I have to select start from last knowen good config).

The blue screen message I am getting is \systemroot\system32\config\security
or its log or atternate is corrupt, absent or not writable.

I have been having this problem since day one when I brought the computer
but I have been busy with assesments and have a lot coming up soon so I can't
afford to send it back to the shop for them to look at it again and not have
the problem appear for them again.

My system details are
Windows Vista 64 ultimate SP1
2x2GB ram
Gigabyte GA-EP35-DS3
2x500GB segate HDD in raid 1
Intel 8400 duel core cpu
MSI 8800GT GFX card

Please can someone help me, if I can't get this problem fixed I am going to
have to return vista and get XP as one of the guys at the computer shop said
to just blame vista for this problem.
 
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Tony Sperling
Guest
Posts: n/a
 
      06-03-2008
Are you saying that the shop cannot replicate the error that you see maybe
every second time you boot?

Can you tell us - how often do you turn off the machine and what are the
sequence of steps you employ to turn it off?

If you are heavily dependent on your computer at the moment I suggest to not
turn it off at all once it boots and runs regularly. Just keep it running
until a time when you can investigate further, you can save a lot of watts
by turning off the monitor when you leave, though!

Such an error could be almost impossible (or un-payable) to track down, and
is usually fixed by swapping components until it works, you might start by
flashing the BIOS, that at least will cost you nothing.


Tony. . .


"BW~Merlin" <BW~(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi, I have just got my pc back from the shop after a week and I am still
> having the same problem I sent it in with.
>
> About every second or so start up I recive a blue screen, windows then
> reboots, I select start windows normally and it normally continues to load
> properly (sometimes I have to select start from last knowen good config).
>
> The blue screen message I am getting is

\systemroot\system32\config\security
> or its log or atternate is corrupt, absent or not writable.
>
> I have been having this problem since day one when I brought the computer
> but I have been busy with assesments and have a lot coming up soon so I

can't
> afford to send it back to the shop for them to look at it again and not

have
> the problem appear for them again.
>
> My system details are
> Windows Vista 64 ultimate SP1
> 2x2GB ram
> Gigabyte GA-EP35-DS3
> 2x500GB segate HDD in raid 1
> Intel 8400 duel core cpu
> MSI 8800GT GFX card
>
> Please can someone help me, if I can't get this problem fixed I am going

to
> have to return vista and get XP as one of the guys at the computer shop

said
> to just blame vista for this problem.



 
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BW~Merlin
Guest
Posts: n/a
 
      06-03-2008


"Tony Sperling" wrote:

> Are you saying that the shop cannot replicate the error that you see maybe
> every second time you boot?
>
> Can you tell us - how often do you turn off the machine and what are the
> sequence of steps you employ to turn it off?
>
> If you are heavily dependent on your computer at the moment I suggest to not
> turn it off at all once it boots and runs regularly. Just keep it running
> until a time when you can investigate further, you can save a lot of watts
> by turning off the monitor when you leave, though!
>
> Such an error could be almost impossible (or un-payable) to track down, and
> is usually fixed by swapping components until it works, you might start by
> flashing the BIOS, that at least will cost you nothing.
>
>
> Tony. . .
>
>
> "BW~Merlin" <BW~(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Hi, I have just got my pc back from the shop after a week and I am still
> > having the same problem I sent it in with.
> >
> > About every second or so start up I recive a blue screen, windows then
> > reboots, I select start windows normally and it normally continues to load
> > properly (sometimes I have to select start from last knowen good config).
> >
> > The blue screen message I am getting is

> \systemroot\system32\config\security
> > or its log or atternate is corrupt, absent or not writable.
> >
> > I have been having this problem since day one when I brought the computer
> > but I have been busy with assesments and have a lot coming up soon so I

> can't
> > afford to send it back to the shop for them to look at it again and not

> have
> > the problem appear for them again.
> >
> > My system details are
> > Windows Vista 64 ultimate SP1
> > 2x2GB ram
> > Gigabyte GA-EP35-DS3
> > 2x500GB segate HDD in raid 1
> > Intel 8400 duel core cpu
> > MSI 8800GT GFX card
> >
> > Please can someone help me, if I can't get this problem fixed I am going

> to
> > have to return vista and get XP as one of the guys at the computer shop

> said
> > to just blame vista for this problem.

>
>
>

 
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BW~Merlin
Guest
Posts: n/a
 
      06-03-2008


"Tony Sperling" wrote:

> Are you saying that the shop cannot replicate the error that you see maybe
> every second time you boot?
>
> Can you tell us - how often do you turn off the machine and what are the
> sequence of steps you employ to turn it off?
>
> If you are heavily dependent on your computer at the moment I suggest to not
> turn it off at all once it boots and runs regularly. Just keep it running
> until a time when you can investigate further, you can save a lot of watts
> by turning off the monitor when you leave, though!
>
> Such an error could be almost impossible (or un-payable) to track down, and
> is usually fixed by swapping components until it works, you might start by
> flashing the BIOS, that at least will cost you nothing.
>
>
> Tony. . .
>
>
> "BW~Merlin" <BW~(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Hi, I have just got my pc back from the shop after a week and I am still
> > having the same problem I sent it in with.
> >
> > About every second or so start up I recive a blue screen, windows then
> > reboots, I select start windows normally and it normally continues to load
> > properly (sometimes I have to select start from last knowen good config).
> >
> > The blue screen message I am getting is

> \systemroot\system32\config\security
> > or its log or atternate is corrupt, absent or not writable.
> >
> > I have been having this problem since day one when I brought the computer
> > but I have been busy with assesments and have a lot coming up soon so I

> can't
> > afford to send it back to the shop for them to look at it again and not

> have
> > the problem appear for them again.
> >
> > My system details are
> > Windows Vista 64 ultimate SP1
> > 2x2GB ram
> > Gigabyte GA-EP35-DS3
> > 2x500GB segate HDD in raid 1
> > Intel 8400 duel core cpu
> > MSI 8800GT GFX card
> >
> > Please can someone help me, if I can't get this problem fixed I am going

> to
> > have to return vista and get XP as one of the guys at the computer shop

> said
> > to just blame vista for this problem.

>
>
>

 
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BW~Merlin
Guest
Posts: n/a
 
      06-03-2008


"Tony Sperling" wrote:

> Are you saying that the shop cannot replicate the error that you see maybe
> every second time you boot?


That is correct they were unable to get a blue screen on startup

> Can you tell us - how often do you turn off the machine and what are the
> sequence of steps you employ to turn it off?


Generally I turn it on once a day and leave it on until I turn it off for
the night. Shutdown is done via the start menu, shutdown computer.

> If you are heavily dependent on your computer at the moment I suggest to not
> turn it off at all once it boots and runs regularly. Just keep it running
> until a time when you can investigate further, you can save a lot of watts
> by turning off the monitor when you leave, though!


Will investigate using hibernate feature. I already turn the LCD monitor
off at night so no problem with wasting power.

> Such an error could be almost impossible (or un-payable) to track down, and
> is usually fixed by swapping components until it works, you might start by
> flashing the BIOS, that at least will cost you nothing.


Incorrect BIOS update isn't covered by manufacturers warranty, also latest
BIOS revisions are still beta.

Also sorry for the double useless posts, I was at TAFE and the reply kept
timing out and as it takes sometime for comments to appear I didn't know if
the reply had posted, as for the copy and paste job it looks like I forgot to
copy my answers and instead pasted you reply back again :S
 
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Tony Sperling
Guest
Posts: n/a
 
      06-03-2008
O.K. - this points at something unusual. One example of such a thing
happening would be if your power delivery to the house (or the general
area?) was a bit unreliable. If you suspect anything along this line of
thought, I would ask an Electrician to make measurements towards making
arrangements that would correct the matter. It could be trivial, but it
could also take a bit of investment.

As an example, I have a couple of machines running, two with cheap and very
much standard PSU's, of the sort you get when you buy 'over the counter'.
One machine was built to my own specifications and has a high quality PSU
(Seasonic M12). One evening we had the lights blinking and the two machines
turned off immediately, and the one with the Seasonic just kept on running
as if nothing happened.

Small disturbances in the quality of the Current can have major
implications - how you solve them where you live, may take a specialist to
decide. If you live very far - or very close to your power plant, a standard
PSU could very well be expected to be thrown 'off' at random times! My local
power is quite stable, so a good PSU can usually handle it - if it was even
fractionally worse, I would contemplate installing some sort of UPS or
transformer as well.

As for 'Hibernation' I believe Vista is having it's own issues with that at
the moment - hold it in mind that you may want to keep the thing running.
This could have an additional benefit, in that it may eventually trigger a
hidden fault, so that it can be replicated when taken away, and before your
warranty runs out.

Beta versions of BIOS's are not very suspicious, in my own view. They know
what they are doing, but they also have to have a deadline somewhere. If you
have a warranty issue with this, ask the shop to flash it for you - they
should at least have an interest in keeping their good name and help solve
the matter.


Tony. . .





 
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R. C. White
Guest
Posts: n/a
 
      06-03-2008
Hi, BW~Merlin.

> That is correct they were unable to get a blue screen on startup


If you consistently get blue screens, but they don't happen at the shop,
then perhaps there is something in your home environment that is triggering
the problem.

The blue screen message seems to point elsewhere, but it sounds like some
hardware problem in your office. Do you use a UPS or power strip? Is your
electricity source dependable? Are there RF interference sources nearby?
Have you checked connections with all the peripherals that you don't take to
the shop, such as printers, modems, etc.?

Your first message said, "About every second or so start up I recive a blue
screen, windows then reboots," Have you changed the default setting for
what Vista should do in case of system failure? That is one of the FIRST
changes that I make when I install any version of Windows. The default is
fine for newbies because simply restarting solves MANY computer problems.
But when a restart does not fix it, we are left will few clues as to what
might be wrong.

It's buried deeply, so you'll need to navigate to Control Panel | System |
Advanced System Settings (you'll need the Administrator password to get past
here) | Advanced tab | Startup and Recovery / Settings. Once you get here,
the rest is easy: clear the check from the Automatically restart box under
System failure, then OK your way out to the desktop.

Next time, instead of rebooting, the BSOD will stay onscreen until you push
the hardware Reset button. This will give you plenty of time to read and
copy down the STOP code and other details. (Don't bother with the "If this
is the first time..." stuff; that's just boilerplate which we've read too
many times already.) Be sure you copy any driver names that may be shown
and those strings of hex codes that provide details for the actual STOP
code. Post those codes in your next message here and some of these gurus
(not me!) can get you pointed in the right direction.

If your shop can't fix it with those details, then you need a new computer
or a new shop. Or both!

RC
--
R. C. White, CPA
San Marcos, TX
http://www.velocityreviews.com/forums/(E-Mail Removed)
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

"BW~Merlin" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
>
> "Tony Sperling" wrote:
>
>> Are you saying that the shop cannot replicate the error that you see
>> maybe
>> every second time you boot?

>
> That is correct they were unable to get a blue screen on startup
>
>> Can you tell us - how often do you turn off the machine and what are the
>> sequence of steps you employ to turn it off?

>
> Generally I turn it on once a day and leave it on until I turn it off for
> the night. Shutdown is done via the start menu, shutdown computer.
>
>> If you are heavily dependent on your computer at the moment I suggest to
>> not
>> turn it off at all once it boots and runs regularly. Just keep it running
>> until a time when you can investigate further, you can save a lot of
>> watts
>> by turning off the monitor when you leave, though!

>
> Will investigate using hibernate feature. I already turn the LCD monitor
> off at night so no problem with wasting power.
>
>> Such an error could be almost impossible (or un-payable) to track down,
>> and
>> is usually fixed by swapping components until it works, you might start
>> by
>> flashing the BIOS, that at least will cost you nothing.

>
> Incorrect BIOS update isn't covered by manufacturers warranty, also latest
> BIOS revisions are still beta.
>
> Also sorry for the double useless posts, I was at TAFE and the reply kept
> timing out and as it takes sometime for comments to appear I didn't know
> if
> the reply had posted, as for the copy and paste job it looks like I forgot
> to
> copy my answers and instead pasted you reply back again :S


 
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Tony Sperling
Guest
Posts: n/a
 
      06-03-2008
I don't know what happened to my reply seven hours ago. You've managed to
duplicate some several of the better points I wanted to make, plus a few
extra ones of the more Vista specific type, so I'll stop worrying. I totally
agree that this error probably sits somewhere in the house, or the immediate
vicinity.


Tony. . .



"R. C. White" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi, BW~Merlin.
>
> > That is correct they were unable to get a blue screen on startup

>
> If you consistently get blue screens, but they don't happen at the shop,
> then perhaps there is something in your home environment that is

triggering
> the problem.
>
> The blue screen message seems to point elsewhere, but it sounds like some
> hardware problem in your office. Do you use a UPS or power strip? Is

your
> electricity source dependable? Are there RF interference sources nearby?
> Have you checked connections with all the peripherals that you don't take

to
> the shop, such as printers, modems, etc.?
>
> Your first message said, "About every second or so start up I recive a

blue
> screen, windows then reboots," Have you changed the default setting for
> what Vista should do in case of system failure? That is one of the FIRST
> changes that I make when I install any version of Windows. The default is
> fine for newbies because simply restarting solves MANY computer problems.
> But when a restart does not fix it, we are left will few clues as to what
> might be wrong.
>
> It's buried deeply, so you'll need to navigate to Control Panel | System |
> Advanced System Settings (you'll need the Administrator password to get

past
> here) | Advanced tab | Startup and Recovery / Settings. Once you get

here,
> the rest is easy: clear the check from the Automatically restart box

under
> System failure, then OK your way out to the desktop.
>
> Next time, instead of rebooting, the BSOD will stay onscreen until you

push
> the hardware Reset button. This will give you plenty of time to read and
> copy down the STOP code and other details. (Don't bother with the "If

this
> is the first time..." stuff; that's just boilerplate which we've read too
> many times already.) Be sure you copy any driver names that may be shown
> and those strings of hex codes that provide details for the actual STOP
> code. Post those codes in your next message here and some of these gurus
> (not me!) can get you pointed in the right direction.
>
> If your shop can't fix it with those details, then you need a new computer
> or a new shop. Or both!
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> (E-Mail Removed)
> Microsoft Windows MVP
> (Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)
>
> "BW~Merlin" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> >
> >
> > "Tony Sperling" wrote:
> >
> >> Are you saying that the shop cannot replicate the error that you see
> >> maybe
> >> every second time you boot?

> >
> > That is correct they were unable to get a blue screen on startup
> >
> >> Can you tell us - how often do you turn off the machine and what are

the
> >> sequence of steps you employ to turn it off?

> >
> > Generally I turn it on once a day and leave it on until I turn it off

for
> > the night. Shutdown is done via the start menu, shutdown computer.
> >
> >> If you are heavily dependent on your computer at the moment I suggest

to
> >> not
> >> turn it off at all once it boots and runs regularly. Just keep it

running
> >> until a time when you can investigate further, you can save a lot of
> >> watts
> >> by turning off the monitor when you leave, though!

> >
> > Will investigate using hibernate feature. I already turn the LCD

monitor
> > off at night so no problem with wasting power.
> >
> >> Such an error could be almost impossible (or un-payable) to track down,
> >> and
> >> is usually fixed by swapping components until it works, you might start
> >> by
> >> flashing the BIOS, that at least will cost you nothing.

> >
> > Incorrect BIOS update isn't covered by manufacturers warranty, also

latest
> > BIOS revisions are still beta.
> >
> > Also sorry for the double useless posts, I was at TAFE and the reply

kept
> > timing out and as it takes sometime for comments to appear I didn't know
> > if
> > the reply had posted, as for the copy and paste job it looks like I

forgot
> > to
> > copy my answers and instead pasted you reply back again :S

>



 
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Colin Barnhorst
Guest
Posts: n/a
 
      06-03-2008
Make sure that the computer is set up exactly as it was in the shop. Don't
reattach unneeded devices. Change some cables that you didn't take along to
the shop. Give it some time before reattaching things like the printer.
When you do, use a different port. Don't use any hubs.

"BW~Merlin" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
>
> "Tony Sperling" wrote:
>
>> Are you saying that the shop cannot replicate the error that you see
>> maybe
>> every second time you boot?

>
> That is correct they were unable to get a blue screen on startup
>
>> Can you tell us - how often do you turn off the machine and what are the
>> sequence of steps you employ to turn it off?

>
> Generally I turn it on once a day and leave it on until I turn it off for
> the night. Shutdown is done via the start menu, shutdown computer.
>
>> If you are heavily dependent on your computer at the moment I suggest to
>> not
>> turn it off at all once it boots and runs regularly. Just keep it running
>> until a time when you can investigate further, you can save a lot of
>> watts
>> by turning off the monitor when you leave, though!

>
> Will investigate using hibernate feature. I already turn the LCD monitor
> off at night so no problem with wasting power.
>
>> Such an error could be almost impossible (or un-payable) to track down,
>> and
>> is usually fixed by swapping components until it works, you might start
>> by
>> flashing the BIOS, that at least will cost you nothing.

>
> Incorrect BIOS update isn't covered by manufacturers warranty, also latest
> BIOS revisions are still beta.
>
> Also sorry for the double useless posts, I was at TAFE and the reply kept
> timing out and as it takes sometime for comments to appear I didn't know
> if
> the reply had posted, as for the copy and paste job it looks like I forgot
> to
> copy my answers and instead pasted you reply back again :S


 
Reply With Quote
 
R. C. White
Guest
Posts: n/a
 
      06-03-2008
Hi, Tony.

I saw your first post (Date: Tue, 3 Jun 2008 02:33:12 +0200); it's quoted in
my reply. But I don't see one between that and your latest.

But it's good to know that we agree on diagnostic steps - and so does Colin.
;<)

RC
--
R. C. White, CPA
San Marcos, TX
(E-Mail Removed)
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

"Tony Sperling" <(E-Mail Removed)> wrote in message
news:#(E-Mail Removed)...
> I don't know what happened to my reply seven hours ago. You've managed to
> duplicate some several of the better points I wanted to make, plus a few
> extra ones of the more Vista specific type, so I'll stop worrying. I
> totally
> agree that this error probably sits somewhere in the house, or the
> immediate
> vicinity.
>
>
> Tony. . .
>
>
>
> "R. C. White" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Hi, BW~Merlin.
>>
>> > That is correct they were unable to get a blue screen on startup

>>
>> If you consistently get blue screens, but they don't happen at the shop,
>> then perhaps there is something in your home environment that is

> triggering
>> the problem.
>>
>> The blue screen message seems to point elsewhere, but it sounds like some
>> hardware problem in your office. Do you use a UPS or power strip? Is

> your
>> electricity source dependable? Are there RF interference sources nearby?
>> Have you checked connections with all the peripherals that you don't take

> to
>> the shop, such as printers, modems, etc.?
>>
>> Your first message said, "About every second or so start up I recive a

> blue
>> screen, windows then reboots," Have you changed the default setting for
>> what Vista should do in case of system failure? That is one of the FIRST
>> changes that I make when I install any version of Windows. The default
>> is
>> fine for newbies because simply restarting solves MANY computer problems.
>> But when a restart does not fix it, we are left will few clues as to what
>> might be wrong.
>>
>> It's buried deeply, so you'll need to navigate to Control Panel | System
>> |
>> Advanced System Settings (you'll need the Administrator password to get

> past
>> here) | Advanced tab | Startup and Recovery / Settings. Once you get

> here,
>> the rest is easy: clear the check from the Automatically restart box

> under
>> System failure, then OK your way out to the desktop.
>>
>> Next time, instead of rebooting, the BSOD will stay onscreen until you

> push
>> the hardware Reset button. This will give you plenty of time to read and
>> copy down the STOP code and other details. (Don't bother with the "If

> this
>> is the first time..." stuff; that's just boilerplate which we've read too
>> many times already.) Be sure you copy any driver names that may be shown
>> and those strings of hex codes that provide details for the actual STOP
>> code. Post those codes in your next message here and some of these gurus
>> (not me!) can get you pointed in the right direction.
>>
>> If your shop can't fix it with those details, then you need a new
>> computer
>> or a new shop. Or both!
>>
>> RC
>>
>> "BW~Merlin" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> >
>> >
>> > "Tony Sperling" wrote:
>> >
>> >> Are you saying that the shop cannot replicate the error that you see
>> >> maybe
>> >> every second time you boot?
>> >
>> > That is correct they were unable to get a blue screen on startup
>> >
>> >> Can you tell us - how often do you turn off the machine and what are

> the
>> >> sequence of steps you employ to turn it off?
>> >
>> > Generally I turn it on once a day and leave it on until I turn it off

> for
>> > the night. Shutdown is done via the start menu, shutdown computer.
>> >
>> >> If you are heavily dependent on your computer at the moment I suggest

> to
>> >> not
>> >> turn it off at all once it boots and runs regularly. Just keep it

> running
>> >> until a time when you can investigate further, you can save a lot of
>> >> watts
>> >> by turning off the monitor when you leave, though!
>> >
>> > Will investigate using hibernate feature. I already turn the LCD

> monitor
>> > off at night so no problem with wasting power.
>> >
>> >> Such an error could be almost impossible (or un-payable) to track
>> >> down,
>> >> and
>> >> is usually fixed by swapping components until it works, you might
>> >> start
>> >> by
>> >> flashing the BIOS, that at least will cost you nothing.
>> >
>> > Incorrect BIOS update isn't covered by manufacturers warranty, also

> latest
>> > BIOS revisions are still beta.
>> >
>> > Also sorry for the double useless posts, I was at TAFE and the reply

> kept
>> > timing out and as it takes sometime for comments to appear I didn't
>> > know
>> > if
>> > the reply had posted, as for the copy and paste job it looks like I

> forgot
>> > to
>> > copy my answers and instead pasted you reply back again :S


 
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