"Tom Ferguson" <> wrote in message
news:...
> Any time there is a change to the behavior of a tool, users are forced to
> experience some-to-much re-familiarization time. Hopefully, most will find
> the newly expanded abilities worth the admitted pain. Also, one hopes that
> usability improves as development continues.
Vista search simple DOES NOT WORK when searching for strings on my Vista
Ultimate machine. I've seen it work on another Vista machine, but search
does not work on my machine. I have given Microsoft an example of searching
for six identical files with six different extensions. Vista can find three
but is blind to the other three. Even "Advanced Search" and its checkbox
"Include non-indexed, hidden, and system files (might be slow)" cannot find
three of these six identical files.
In the last year, I have literally spend DAYS indexing and re-indexing and
re-indexing, trying to get Vista search to work. It does not work on my
machine in my hands. I have demostrated to Microsoft I can get search to
work correctly for Windows 95, 98, 2000 and XP. Why is prior Windows
knowledge NOT enough to get search to work in Vista?
I have begged and pleaded with Microsoft to find out why search doesn't work
on my Ultimate machine, OR give me the right to go back to XP. Microsoft
REFUSES to fix the problem, and REFUSES to let me go back to XP without
paying them more money because they made a flawed product. I just want the
search functionality that was in Windows Explorer in Windows 2000 (or XP
with the registry hack). Why is that too much to ask? Why is wanting a
product that works correctly too high of an expectation?
When "there is a change to the behavior of a tool" that breaks the
functionality, and when this is in a new product, I would have thought
Microsoft would care enough to listen and investigate. The bottom line is
MICROSOFT DOES RESPECT CUSTOMERS. Microsoft simply does not care about the
problems they create in their own software.
I normally want to do very targeted searches. I usually know what directory
to start in and usually need to search for a string in a few hundred or a
few thousand files. The free Agent Ransack
(
http://www.mythicsoft.com/agentransack/) lets me do searches that ALWAYS
work in Vista (it can find all six files in the search failure example I
gave Microsoft). But why should I need a 3rd party tool for such basic
search functionality when I paid for the "ultimate" version of Vista?
Here are the Microsoft guys that REFUSE to discuss the search failure of
Vista any more. They have blocked E-mails from me, since it's easier to
ignore me than fix the search problem in Vista:
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