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Firefox Problems

 
 
Charlie
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      03-21-2008
Hi all....... I took the time to update about 4 of my extensions and now
I have a problem. None of my extensions show up on the browser
interface. When I go to tools addons and atempt to make changes the
program freezes and I have to use task manager to end it. How can I find
out what's going on?

Charlie
 
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Leonidas Jones
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      03-21-2008
Charlie wrote:
> Hi all....... I took the time to update about 4 of my extensions and now
> I have a problem. None of my extensions show up on the browser
> interface. When I go to tools addons and atempt to make changes the
> program freezes and I have to use task manager to end it. How can I find
> out what's going on?
>
> Charlie


Start Firefox in Safe Mode from the Start menu. This will disable all
the extensions. If FF starts in Safe Mode, go into the Addons Manager
and disable all extensions, so that when FF restarts in normal mode they
are not working.

If FF behaves normally under these circumstances, reenable your
extensions one by one, and test, until you find which one is causing the
problem.

Lee
 
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Charlie
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      03-21-2008
Leonidas Jones wrote:
> Charlie wrote:
>> Hi all....... I took the time to update about 4 of my extensions and
>> now I have a problem. None of my extensions show up on the browser
>> interface. When I go to tools addons and atempt to make changes the
>> program freezes and I have to use task manager to end it. How can I
>> find out what's going on?
>>
>> Charlie

>
> Start Firefox in Safe Mode from the Start menu. This will disable all
> the extensions. If FF starts in Safe Mode, go into the Addons Manager
> and disable all extensions, so that when FF restarts in normal mode they
> are not working.
>
> If FF behaves normally under these circumstances, reenable your
> extensions one by one, and test, until you find which one is causing the
> problem.
>
> Lee

Ok .... I did what you suggested Lee but it didn't solve the problem.
Firefox is running fine just none of the extensions are working. If I go
to tools, addons and then click on any button such as disable, options,
uninstall the program freezes and I need task manager to get out. This
happens no matter which extension I try to work with.

Charlie

 
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Leonidas Jones
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      03-22-2008
Charlie wrote:
> Leonidas Jones wrote:
>> Charlie wrote:
>>> Hi all....... I took the time to update about 4 of my extensions and
>>> now I have a problem. None of my extensions show up on the browser
>>> interface. When I go to tools addons and atempt to make changes the
>>> program freezes and I have to use task manager to end it. How can I
>>> find out what's going on?
>>>
>>> Charlie

>>
>> Start Firefox in Safe Mode from the Start menu. This will disable all
>> the extensions. If FF starts in Safe Mode, go into the Addons Manager
>> and disable all extensions, so that when FF restarts in normal mode
>> they are not working.
>>
>> If FF behaves normally under these circumstances, reenable your
>> extensions one by one, and test, until you find which one is causing
>> the problem.
>>
>> Lee

> Ok .... I did what you suggested Lee but it didn't solve the problem.
> Firefox is running fine just none of the extensions are working. If I go
> to tools, addons and then click on any button such as disable, options,
> uninstall the program freezes and I need task manager to get out. This
> happens no matter which extension I try to work with.
>
> Charlie
>


Do you get the same program crash in Safe Mode, when using the Addons
Manager?

Lee
 
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Charlie
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      03-22-2008
Leonidas Jones <> wrote in
news%XEj.58595$:

> Charlie wrote:
>> Leonidas Jones wrote:
>>> Charlie wrote:
>>>> Hi all....... I took the time to update about 4 of my extensions
>>>> and now I have a problem. None of my extensions show up on the
>>>> browser interface. When I go to tools addons and atempt to make
>>>> changes the program freezes and I have to use task manager to end
>>>> it. How can I find out what's going on?
>>>>
>>>> Charlie
>>>
>>> Start Firefox in Safe Mode from the Start menu. This will disable
>>> all the extensions. If FF starts in Safe Mode, go into the Addons
>>> Manager and disable all extensions, so that when FF restarts in
>>> normal mode they are not working.
>>>
>>> If FF behaves normally under these circumstances, reenable your
>>> extensions one by one, and test, until you find which one is causing
>>> the problem.
>>>
>>> Lee

>> Ok .... I did what you suggested Lee but it didn't solve the problem.
>> Firefox is running fine just none of the extensions are working. If I
>> go to tools, addons and then click on any button such as disable,
>> options, uninstall the program freezes and I need task manager to get
>> out. This happens no matter which extension I try to work with.
>>
>> Charlie
>>

>
> Do you get the same program crash in Safe Mode, when using the Addons
> Manager?
>
> Lee
>


Thanks for your help Lee. When I started firefox this morning all the
problems had disappeared, go figure. Note that I did not reboot the
computer.

Charlie
 
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Leonidas Jones
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      03-23-2008
Charlie wrote:
> Leonidas Jones <> wrote in
> news%XEj.58595$:
>
>> Charlie wrote:
>>> Leonidas Jones wrote:
>>>> Charlie wrote:
>>>>> Hi all....... I took the time to update about 4 of my extensions
>>>>> and now I have a problem. None of my extensions show up on the
>>>>> browser interface. When I go to tools addons and atempt to make
>>>>> changes the program freezes and I have to use task manager to end
>>>>> it. How can I find out what's going on?
>>>>>
>>>>> Charlie
>>>> Start Firefox in Safe Mode from the Start menu. This will disable
>>>> all the extensions. If FF starts in Safe Mode, go into the Addons
>>>> Manager and disable all extensions, so that when FF restarts in
>>>> normal mode they are not working.
>>>>
>>>> If FF behaves normally under these circumstances, reenable your
>>>> extensions one by one, and test, until you find which one is causing
>>>> the problem.
>>>>
>>>> Lee
>>> Ok .... I did what you suggested Lee but it didn't solve the problem.
>>> Firefox is running fine just none of the extensions are working. If I
>>> go to tools, addons and then click on any button such as disable,
>>> options, uninstall the program freezes and I need task manager to get
>>> out. This happens no matter which extension I try to work with.
>>>
>>> Charlie
>>>

>> Do you get the same program crash in Safe Mode, when using the Addons
>> Manager?
>>
>> Lee
>>

>
> Thanks for your help Lee. When I started firefox this morning all the
> problems had disappeared, go figure. Note that I did not reboot the
> computer.
>
> Charlie


Well, that's good news!

Should the problem recur, the next troubleshooting stepo is to create a
new profile for test purposes. Hoefully you not need to.

Happy Easter!

Lee
 
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