Can't detect WPA2 Personal network

Using a Dell laptop with Dell Wireless Manager on it. Laptop running
WinXP SP2.

Disabled Dell's radio and enabled WZC in Services and added the WLAN
manually, with it's key, to wireless NIC's properties.

For some reason, it says it can't detect any wireless networks. I
initially used the Dell Wireless Manager and it saw it fine, but I
can't get it set for WPA2 -- it just goes up to WPA.

What am I missing?

Mike

Mike_in_Nebraska

Mike_in_Nebraska wrote:
> Using a Dell laptop with Dell Wireless Manager on it. Laptop running
> WinXP SP2.
>
> Disabled Dell's radio and enabled WZC in Services and added the WLAN
> manually, with it's key, to wireless NIC's properties.
>
> For some reason, it says it can't detect any wireless networks. I
> initially used the Dell Wireless Manager and it saw it fine, but I
> can't get it set for WPA2 -- it just goes up to WPA.
>
> What am I missing?
>
> Mike

Well, if you literally meant what you wrote ("Disabled Dell's radio"),
how do expect to detect anything?

What you probably *meant* to do was to disable the Dell Wireless Manager.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

Lem

On Feb 20, 11:25*am, Lem <lem...@hotmail.com> wrote:
> Mike_in_Nebraska wrote:
> > Using a Dell laptop with Dell Wireless Manager on it. *Laptop running
> > WinXP SP2.
>
> > Disabled Dell's radio and enabled WZC in Services and added the WLAN
> > manually, with it's key, to wireless NIC's properties.
>
> > For some reason, it says it can't detect any wireless networks. *I
> > initially used the Dell Wireless Manager and it saw it fine, but I
> > can't get it set for WPA2 -- it just goes up to WPA.
>
> > What am I missing?
>
> > Mike
>
> Well, if you literally meant what you wrote ("Disabled Dell's radio"),
> how do expect to detect anything?
>
> What you probably *meant* to do was to disable the Dell Wireless Manager.
>
> --
> Lem -- MS-MVP
>
> To the moon and back with 2K words of RAM and 36K words of ROM.http://en.wikipedia.org/wiki/Apollo_.../compessay.htm

You are correct, I mis-spoke. I disabled Dell's Wireless Manager's
radio so I could use Windows instead.

Mike

Mike_in_Nebraska

If you are using XP SP2, you need an update for WPA2 to work:
http://support.microsoft.com/?id=893357

On Wed, 20 Feb 2008 09:08:36 -0800 (PST), Mike_in_Nebraska
<> wrote:

>Using a Dell laptop with Dell Wireless Manager on it. Laptop running
>WinXP SP2.
>
>Disabled Dell's radio and enabled WZC in Services and added the WLAN
>manually, with it's key, to wireless NIC's properties.
>
>For some reason, it says it can't detect any wireless networks. I
>initially used the Dell Wireless Manager and it saw it fine, but I
>can't get it set for WPA2 -- it just goes up to WPA.
>
>What am I missing?
>
>Mike
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

Barb Bowman

On Feb 20, 11:55*am, Barb Bowman <b...@nospam.com> wrote:
> If you are using XP SP2, you need an update for WPA2 to work:http://support.microsoft.com/?id=893357
>
> On Wed, 20 Feb 2008 09:08:36 -0800 (PST), Mike_in_Nebraska
>
> <mike_w...@whoopingcrane.org> wrote:
> >Using a Dell laptop with Dell Wireless Manager on it. *Laptop running
> >WinXP SP2.
>
> >Disabled Dell's radio and enabled WZC in Services and added the WLAN
> >manually, with it's key, to wireless NIC's properties.
>
> >For some reason, it says it can't detect any wireless networks. *I
> >initially used the Dell Wireless Manager and it saw it fine, but I
> >can't get it set for WPA2 -- it just goes up to WPA.
>
> >What am I missing?
>
> >Mike
>
> --
>
> Barb Bowman
> MS-MVPhttp://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspxhttp://blogs.digitalmediaphile.com/barb/

I'll give that a try. I've got the update file windowsxp-kb917021-v3-
x86-enu.exe but apparently didn't work.

Mike

Mike_in_Nebraska

On Feb 20, 11:55*am, Barb Bowman <b...@nospam.com> wrote:
> If you are using XP SP2, you need an update for WPA2 to work:http://support.microsoft.com/?id=893357
>
> On Wed, 20 Feb 2008 09:08:36 -0800 (PST), Mike_in_Nebraska
>
> <mike_w...@whoopingcrane.org> wrote:
> >Using a Dell laptop with Dell Wireless Manager on it. *Laptop running
> >WinXP SP2.
>
> >Disabled Dell's radio and enabled WZC in Services and added the WLAN
> >manually, with it's key, to wireless NIC's properties.
>
> >For some reason, it says it can't detect any wireless networks. *I
> >initially used the Dell Wireless Manager and it saw it fine, but I
> >can't get it set for WPA2 -- it just goes up to WPA.
>
> >What am I missing?
>
> >Mike
>
> --
>
> Barb Bowman
> MS-MVPhttp://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspxhttp://blogs.digitalmediaphile.com/barb/

Installed the update and I can see the AP's. (Using Dell's Wireless
Manager this time). I choose and AP, select WPA PSK (Personal) [I
think this is equivalent to WPA2 Personal), enter the key info ... and
it connects but can't get an IP.

We've got another laptop a staff member uses that HAS connected. What
could I be missing?

Mike_in_Nebraska

Mike_in_Nebraska wrote:
> On Feb 20, 11:25 am, Lem <lem...@hotmail.com> wrote:
>> Mike_in_Nebraska wrote:
>>> Using a Dell laptop with Dell Wireless Manager on it. Laptop running
>>> WinXP SP2.
>>> Disabled Dell's radio and enabled WZC in Services and added the WLAN
>>> manually, with it's key, to wireless NIC's properties.
>>> For some reason, it says it can't detect any wireless networks. I
>>> initially used the Dell Wireless Manager and it saw it fine, but I
>>> can't get it set for WPA2 -- it just goes up to WPA.
>>> What am I missing?
>>> Mike
>> Well, if you literally meant what you wrote ("Disabled Dell's radio"),
>> how do expect to detect anything?
>>
>> What you probably *meant* to do was to disable the Dell Wireless Manager.
>>
>> --
>> Lem -- MS-MVP
>>
>> To the moon and back with 2K words of RAM and 36K words of ROM.http://en.wikipedia.org/wiki/Apollo_.../compessay.htm
>
> You are correct, I mis-spoke. I disabled Dell's Wireless Manager's
> radio so I could use Windows instead.
>
> Mike

Again, I'm confused why you include the word "radio" in the description
of what you did. You should be able to disable the Dell Wireless Manager
*utility* without also disabling the radio. Many laptops have the
ability using software, a hardware switch, or both, to actually disable
the wireless radio. This is intended as a power saving technique or to
comply with a flight attendant's request. On some Dells, the radio can
be turned on/off using the Fn+F2 keys.

I'm not familiar with the Dell Wireless Manager, but if there's a button
or a checkbox that you are selecting that says something like, "Disable
radio", that is not the option you want to use. There may not be any
User Interface method to disable the Dell utility (from the little I've
seen, Dell seems to suggest that the Dell utility will "defer" to
Windows Wireless Zero Configuration if WZC is running; see
http://support.dell.com/support/edoc...n/operate.htm).

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

Lem

On Feb 20, 1:08*pm, Lem <lem...@hotmail.com> wrote:
> Mike_in_Nebraska wrote:
> > On Feb 20, 11:25 am, Lem <lem...@hotmail.com> wrote:
> >> Mike_in_Nebraska wrote:
> >>> Using a Dell laptop with Dell Wireless Manager on it. *Laptop running
> >>> WinXP SP2.
> >>> Disabled Dell's radio and enabled WZC in Services and added the WLAN
> >>> manually, with it's key, to wireless NIC's properties.
> >>> For some reason, it says it can't detect any wireless networks. *I
> >>> initially used the Dell Wireless Manager and it saw it fine, but I
> >>> can't get it set for WPA2 -- it just goes up to WPA.
> >>> What am I missing?
> >>> Mike
> >> Well, if you literally meant what you wrote ("Disabled Dell's radio"),
> >> how do expect to detect anything?
>
> >> What you probably *meant* to do was to disable the Dell Wireless Manager.
>
> >> --
> >> Lem -- MS-MVP
>
> >> To the moon and back with 2K words of RAM and 36K words of ROM.http://en.wikipedia.org/wiki/Apollo_...tp://history.n...
>
> > You are correct, I mis-spoke. *I disabled Dell's Wireless Manager's
> > radio so I could use Windows instead.
>
> > Mike
>
> Again, I'm confused why you include the word "radio" in the description
> of what you did. You should be able to disable the Dell Wireless Manager
> *utility* without also disabling the radio. *Many laptops have the
> ability using software, a hardware switch, or both, to actually disable
> the wireless radio. *This is intended as a power saving technique or to
> comply with a flight attendant's request. *On some Dells, the radio can
> be turned on/off using the Fn+F2 keys.
>
> I'm not familiar with the Dell Wireless Manager, but if there's a button
> or a checkbox that you are selecting that says something like, "Disable
> radio", that is not the option you want to use. *There may not be any
> User Interface method to disable the Dell utility (from the little I've
> seen, Dell seems to suggest that the Dell utility will "defer" to
> Windows Wireless Zero Configuration if WZC is running; seehttp://support.dell.com/support/edocs/network/P75353/en/operate.htm).
>
> --
> Lem -- MS-MVP
>
> To the moon and back with 2K words of RAM and 36K words of ROM.http://en.wikipedia.org/wiki/Apollo_...compessay.htm- Hide quoted text -
>
> - Show quoted text -

Must be my misunderstanding. I made the asumption that the Radio in
the Utility was "just" for that utility and didn't supercede the
wireless on/off switch on the side of the laptop. Sorry about that.

I've installed the WinXP update mentioned by the other poster and can
detect the AP's but can't get an IP. Can't figure out why.

Mike_in_Nebraska

On Feb 20, 11:55*am, Barb Bowman <b...@nospam.com> wrote:
> If you are using XP SP2, you need an update for WPA2 to work:http://support.microsoft.com/?id=893357
>
> On Wed, 20 Feb 2008 09:08:36 -0800 (PST), Mike_in_Nebraska
>
> <mike_w...@whoopingcrane.org> wrote:
> >Using a Dell laptop with Dell Wireless Manager on it. *Laptop running
> >WinXP SP2.
>
> >Disabled Dell's radio and enabled WZC in Services and added the WLAN
> >manually, with it's key, to wireless NIC's properties.
>
> >For some reason, it says it can't detect any wireless networks. *I
> >initially used the Dell Wireless Manager and it saw it fine, but I
> >can't get it set for WPA2 -- it just goes up to WPA.
>
> >What am I missing?
>
> >Mike
>
> --
>
> Barb Bowman
> MS-MVPhttp://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspxhttp://blogs.digitalmediaphile.com/barb/

Very strange. We unplugged it from the power cord to take it to a
nearby AP and plug it directly to the AP and ... it got an IP. Don't
know how or why, but I'll take it.

Mike

Mike_in_Nebraska

thanks for the update. hope it continues to work for you.

On Wed, 20 Feb 2008 11:30:43 -0800 (PST), Mike_in_Nebraska
<> wrote:

>Very strange. We unplugged it from the power cord to take it to a
>nearby AP and plug it directly to the AP and ... it got an IP. Don't
>know how or why, but I'll take it.
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

Barb Bowman