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"The Tata Group, a Mumbai, India, company that handles customer-service
calls for several US firms, has outsourced some of its work to a firm in
Ohio, on behalf of a client that insists on operators knowledgeable about
American geography. (Source: CNN.com)"


Hehe..... wonder if its the geography that theyre actually worried about....

In article <ff0h3i$sme$>, "XPD" <> wrote:
>"The Tata Group, a Mumbai, India, company that handles customer-service
>calls for several US firms, has outsourced some of its work to a firm in
>Ohio, on behalf of a client that insists on operators knowledgeable about
>American geography. (Source: CNN.com)"

>Hehe..... wonder if its the geography that theyre actually worried about....



IIRC, the Tata group is a large company too. I recall seeing somewhere that
it's around 5 % of the indian economy ? They actually make things too.

On Mon, 15 Oct 2007 23:30:02 GMT, Bruce Sinclair
< > wrote in
<news:ff0t5r$igj$>:

> In article <ff0h3i$sme$>, "XPD" <> wrote:
>>"The Tata Group, a Mumbai, India, company that handles customer-service
>>calls for several US firms, has outsourced some of its work to a firm in
>>Ohio, on behalf of a client that insists on operators knowledgeable about
>>American geography. (Source: CNN.com)"
>
>>Hehe..... wonder if its the geography that theyre actually worried about....
>
>
>
> IIRC, the Tata group is a large company too. I recall seeing somewhere that
> it's around 5 % of the indian economy ? They actually make things too.

It's enough to give a man the ta-ta's, isn't it?


--
Nicolaas
[I was just leaving]

On Tue, 16 Oct 2007 09:03:45 +1300, "XPD" <>
wrote:

>"The Tata Group, a Mumbai, India, company that handles customer-service
>calls for several US firms, has outsourced some of its work to a firm in
>Ohio, on behalf of a client that insists on operators knowledgeable about
>American geography. (Source: CNN.com)"
>
>
>Hehe..... wonder if its the geography that theyre actually worried about....
>
There was an article IIRC on CNN yesterday here stating that call
centres in India are not being able to attract staff.

Cath