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Why don't xtra update their network status page?

 
 
whome
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      10-11-2006
Xtra email is not working this morning.

http://xtra.co.nz/help shows no problems.

Phone up, and their voicemail says no problems.

Talk to someone real , and surprise surprise, some customers don't have
email access this morning.

Telecom truly do no understand the internet.

I've seen this before , they hardly ever update the xtra help network status
when there are problems.


 
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XPD
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      10-11-2006

"whome" <> wrote in message
news: ...
> Xtra email is not working this morning.
>
> http://xtra.co.nz/help shows no problems.
>
> Phone up, and their voicemail says no problems.
>
> Talk to someone real , and surprise surprise, some customers don't have
> email access this morning.
>
> Telecom truly do no understand the internet.
>
> I've seen this before , they hardly ever update the xtra help network
> status when there are problems.
>


They only update it when the media gets wind of a problem.


 
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whome
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      10-11-2006

"XPD" <> wrote in message
news:...
>
> "whome" <> wrote in message
> news: ...
>> Xtra email is not working this morning.
>>
>> http://xtra.co.nz/help shows no problems.
>>
>> Phone up, and their voicemail says no problems.
>>
>> Talk to someone real , and surprise surprise, some customers don't have
>> email access this morning.
>>
>> Telecom truly do no understand the internet.
>>
>> I've seen this before , they hardly ever update the xtra help network
>> status when there are problems.
>>

>
> They only update it when the media gets wind of a problem.
>
>


It was mentioned on Newstalk Zb this morning. Apparently the xtra mail went
down sometime last night.

It seems to be working now.



 
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juicyjuice
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      10-12-2006
very few service providers do mention outages on their status page, whats
new..

"whome" <> wrote in message
news: ...
> Xtra email is not working this morning.
>
> http://xtra.co.nz/help shows no problems.
>
> Phone up, and their voicemail says no problems.
>
> Talk to someone real , and surprise surprise, some customers don't have
> email access this morning.
>
> Telecom truly do no understand the internet.
>
> I've seen this before , they hardly ever update the xtra help network
> status when there are problems.
>



 
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