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Orcon Customer Survey

 
 
steve
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      01-24-2006
The Other Guy wrote:

> steve wrote:
>> The most recent Orcon newsletter has a link to an online customer survey.
>>
>> I completed it, being generally very favourable but expressing
>> considerable unhappiness that the upstream data rate on UBS / ADSL is
>> only 128k.....and much of the day you get barely half of even that
>> pathetic speed. More like 33.6 - a dial-modem upward speed - in the
>> afternoon and evenings.
>>
>> You can't play online games well at all at that rate pathetic rate.
>>
>> I know....it's Telecom.....but I'm telling my ISP that it seriously
>> sucks.
>>
>> "Cause it does.

>
> Do you have a link to the survey?
>
> Were the questions realistic, or deliberately aimed at making it sound
> like customers really were pleased with the service?
>
> The Other Guy


Both....to some extent.

They offered space for comments in several places and I made some.

http://survey.orcon.net.nz/2006/survey.php
 
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