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Clearly, the fax program fails to work as it cannot detect a dial tone to
start with.

The Fax program is Symantec WinFax Pro 10.0.

Help. What steps do I need to take to get this fax program up and running
again - please.

Caught wrote:
> Clearly, the fax program fails to work as it cannot detect a dial tone to
> start with.
>
> The Fax program is Symantec WinFax Pro 10.0.
>
> Help. What steps do I need to take to get this fax program up and running
> again - please.
>
>
You'll need an ordinary modem attached to the PC and the phone line to
send or receive faxes - it cannot be done via the ADSL router.

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EMB