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I got this today:

**********************************

"We have been investigating occurrences of high latency that have been
apparent on international transit circuits over the last few days. Telecom
has now confirmed this as a known issue, due to lack of provisioned Southern
Cross capacity between Auckland and San Jose.

Users may be experiencing higher than normal latency to some international
sites, particularly those hosted on the west coast in the US.

Telecom is currently working on provisioning an additional STM link on the
Southern Cross cable network to San Jose. We do not have an official ETA for
delivery of this bandwidth, but initial indications are that it will be
available in approximately two weeks time."

***********************************

And here's me wondering why I've lost a couple of fairly high-level
hard-core characters playing on-line Diablo2 on the US West server recently.
Hours and hours of gameplay went into developing those characters, gone now.
It would have been nice to know earlier that there were problems, not just
when I'm ****ed off enough to start threatening to pull my account.

"Telecom is working on provisioning...."? What's there to work on? Don't
they just pay the man and get the link? They make a high enough profit.

Grrrrrrr!!!!
--
~misfit~

~misfit~ wrote:
> I got this today:
>
> **********************************
>
> "We have been investigating occurrences of high latency that have been
> apparent on international transit circuits over the last few days. Telecom
> has now confirmed this as a known issue, due to lack of provisioned Southern
> Cross capacity between Auckland and San Jose.
>
> Users may be experiencing higher than normal latency to some international
> sites, particularly those hosted on the west coast in the US.
>
> Telecom is currently working on provisioning an additional STM link on the
> Southern Cross cable network to San Jose. We do not have an official ETA for
> delivery of this bandwidth, but initial indications are that it will be
> available in approximately two weeks time."
>
> ***********************************
>
> And here's me wondering why I've lost a couple of fairly high-level
> hard-core characters playing on-line Diablo2 on the US West server recently.
> Hours and hours of gameplay went into developing those characters, gone now.
> It would have been nice to know earlier that there were problems, not just
> when I'm ****ed off enough to start threatening to pull my account.
>
> "Telecom is working on provisioning...."? What's there to work on? Don't
> they just pay the man and get the link? They make a high enough profit.
>
> Grrrrrrr!!!!
> --
> ~misfit~
>
>

Thats because all the Trademe traffic is going via the states to
artificially boost the gouging Telcos profits now they are de peered.

~misfit~ wrote:

> "Telecom is working on provisioning...."? What's there to work on? Don't
> they just pay the man and get the link? They make a high enough profit.
>
> Grrrrrrr!!!!

Nah.....they need to arrange times / details with the folks in the US
and - from experience - the systems in the US will be so complex and
change requests so numerous (from all sources) that the implementation
will likely be automated to as great an extent as possible....and there
will be a limit to the number of changes that can be made in a given
change "window"....

So if your change is #56 and they only do a maximum of 25 changes per
window.....then you'll have to wait until the 3rd window.

That might be 3 hours, days, weeks......or worse.

steve wrote:
> ~misfit~ wrote:
>
>> "Telecom is working on provisioning...."? What's there to work on?
>> Don't they just pay the man and get the link? They make a high
>> enough profit.
>>
>> Grrrrrrr!!!!
>
> Nah.....they need to arrange times / details with the folks in the US
> and - from experience - the systems in the US will be so complex and
> change requests so numerous (from all sources) that the implementation
> will likely be automated to as great an extent as possible....and
> there will be a limit to the number of changes that can be made in a
> given change "window"....
>
> So if your change is #56 and they only do a maximum of 25 changes per
> window.....then you'll have to wait until the 3rd window.
>
> That might be 3 hours, days, weeks......or worse.

Ok, thanks. Let me put it another way: Why didn't they see this coming and
be prepared for it? Even I can extrapolate trends and get some idea of what
to expect in the future, even factor in the impact of advertising etc.

Let's face it, Telecom are just taking our money and providing the absolute
bare minimum that will keep the populace from *demanding* that the commerce
commision do something about them.
--
~misfit~

So why have ping times almost exactly and consistently doubled? I normally
see round 200ms to the firm's San Francisco server. Now it is consistently
400ms. Are they sending it via NZ again? If it was a capacity issue, I would
expect wildly varying times.

Regards

Ron

"~misfit~" <> wrote in message
news:...
>I got this today:
>
> **********************************
>
> "We have been investigating occurrences of high latency that have been
> apparent on international transit circuits over the last few days. Telecom
> has now confirmed this as a known issue, due to lack of provisioned
> Southern
> Cross capacity between Auckland and San Jose.
>
> Users may be experiencing higher than normal latency to some international
> sites, particularly those hosted on the west coast in the US.
>
> Telecom is currently working on provisioning an additional STM link on the
> Southern Cross cable network to San Jose. We do not have an official ETA
> for
> delivery of this bandwidth, but initial indications are that it will be
> available in approximately two weeks time."
>
> ***********************************
>
> And here's me wondering why I've lost a couple of fairly high-level
> hard-core characters playing on-line Diablo2 on the US West server
> recently.
> Hours and hours of gameplay went into developing those characters, gone
> now.
> It would have been nice to know earlier that there were problems, not just
> when I'm ****ed off enough to start threatening to pull my account.
>
> "Telecom is working on provisioning...."? What's there to work on? Don't
> they just pay the man and get the link? They make a high enough profit.
>
> Grrrrrrr!!!!
> --
> ~misfit~
>
>

On Thu, 14 Apr 2005 20:59:50 +1200, ~misfit~ wrote:
> pull my account.
>
> "Telecom is working on provisioning...."? What's there to work on? Don't
> they just pay the man and get the link? They make a high enough profit.
>
> Grrrrrrr!!!!

OK genius, *you* show us how to use an unprovisioned STM link. Just 'cos
you don't have a clue doesn't mean that it's simple.

Steve
Defending Telecom for probably the first time ever.

"~misfit~" <> wrote in message
news:...
>I got this today:
>
> **********************************
>
> "We have been investigating occurrences of high latency that have been
> apparent on international transit circuits over the last few days. Telecom
> has now confirmed this as a known issue, due to lack of provisioned
> Southern
> Cross capacity between Auckland and San Jose.
>
> Users may be experiencing higher than normal latency to some international
> sites, particularly those hosted on the west coast in the US.
>
> Telecom is currently working on provisioning an additional STM link on the
> Southern Cross cable network to San Jose. We do not have an official ETA
> for
> delivery of this bandwidth, but initial indications are that it will be
> available in approximately two weeks time."
>
> ***********************************
>
> And here's me wondering why I've lost a couple of fairly high-level
> hard-core characters playing on-line Diablo2 on the US West server
> recently.
> Hours and hours of gameplay went into developing those characters, gone
> now.
> It would have been nice to know earlier that there were problems, not just
> when I'm ****ed off enough to start threatening to pull my account.
>
> "Telecom is working on provisioning...."? What's there to work on? Don't
> they just pay the man and get the link? They make a high enough profit.
>
> Grrrrrrr!!!!
> --
> ~misfit~

Don't blame your bumbling gaming skills on telecom. Take up a real sport.

shannon wrote:
> Thats because all the Trademe traffic is going via the states to
> artificially boost the gouging Telcos profits now they are de peered.

not exactly via the US, but to the US, trademe have servers in the US
that are getting the "de-peered" ISPs traffic, so rather than traffice
going "you, US, Trademe, US, you", it is just going "you,
trademe_US_servers, you"

Dave - Dave.net.nz wrote:
>> Thats because all the Trademe traffic is going via the states to
>> artificially boost the gouging Telcos profits now they are de peered.

> not exactly via the US, but to the US, trademe have servers in the US
> that are getting the "de-peered" ISPs traffic, so rather than traffice
> going "you, US, Trademe, US, you", it is just going "you,
> trademe_US_servers, you"

actually, they might only have images hosted there, I forget now.

Steve wrote:
> Defending Telecom for probably the first time ever.

Dont make a habit of it... grrr.