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0800 JET XTRA, my adventures.

 
 
Paul
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      10-27-2004
You may be interested in this!

At the bottom of the TCNZ JS Plan page it says, other ISPs click here.
This takes you to a page with the old plans, implying that the new plans
are not available to non-Xtra customers.

If you click on ORDER, it pops up a window to order the new plan without
Xtra's ISP fee.

*confused*

I called 0800 JET XTRA for confirmation and interrogated the CSR.

She first told me that only Xtra customers are eligible for the new plans.

So, I mentioned the order screen for non-Xtra customers and the fact
that it *does* in give me the new plan price without the Xtra ISP charge.

She then changed her story and said I can have the new plan while on
Paradise and gave me the number for JetStream Provisioning, 0800 738 738.

Dodgy. Think of all the other poor people that aren't in the know.

Paul
 
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