«

Hi all,

This is all site-unseen so sorry 'bout the sketchy details but I've just had
a call from an ex-flatmate and as default 'PC guy' I've been called in to
try and get it sorted.
Details are, he recieved an email - he got a virus from it and now on boot
he gets no desk top (windows XP home) unless he runs it via task manager. He
also gets no internet as the dialler shortcut has corrupted or something.

I'm set to pop around tomorrow night and have a look - does this sound
familur to anyone - any ideas as to how to approach it?

Cheers in advance...

The Hobbit said the following on 26/07/2004 20:45:
> Hi all,
>
> This is all site-unseen so sorry 'bout the sketchy details but I've just had
> a call from an ex-flatmate and as default 'PC guy' I've been called in to
> try and get it sorted.
> Details are, he recieved an email - he got a virus from it and now on boot
> he gets no desk top (windows XP home) unless he runs it via task manager. He
> also gets no internet as the dialler shortcut has corrupted or something.
>
> I'm set to pop around tomorrow night and have a look - does this sound
> familur to anyone - any ideas as to how to approach it?
>
> Cheers in advance...
>
>
Take around a couple of cardboard boxes, tell him to pack up his
computer then take it away he is too dumb to have a computer.

Error code ID10T or idiot

"Collector" <> wrote in message
news:...
> The Hobbit said the following on 26/07/2004 20:45:
> > Hi all,
> >
> > This is all site-unseen so sorry 'bout the sketchy details but I've just
had
> > a call from an ex-flatmate and as default 'PC guy' I've been called in
to
> > try and get it sorted.
> > Details are, he recieved an email - he got a virus from it and now on
boot
> > he gets no desk top (windows XP home) unless he runs it via task
manager. He
> > also gets no internet as the dialler shortcut has corrupted or
something.
> >
> > I'm set to pop around tomorrow night and have a look - does this sound
> > familur to anyone - any ideas as to how to approach it?
> >
> > Cheers in advance...
> >
> >
> Take around a couple of cardboard boxes, tell him to pack up his
> computer then take it away he is too dumb to have a computer.

"David Butler" <> wrote in message
news:ce2hgt$l91$...
>
> Error code ID10T or idiot


What are your replying to?

<Snip>

"Collector" <> wrote in message
news:...
> The Hobbit said the following on 26/07/2004 20:45:
<snip>
> > Details are, he recieved an email - he got a virus from it and now on
boot
> > he gets no desk top (windows XP home) unless he runs it via task
manager. He
> > also gets no internet as the dialler shortcut has corrupted or
something.
<Snip>
> >
> Take around a couple of cardboard boxes, tell him to pack up his
> computer then take it away he is too dumb to have a computer.

Yes very good - I hope you feel better after getting that off your chest.

I'd say everyone who's used a computer has done something dumb in the past -
this guy just hasn't gotten away with it. Does anyone have any *helpful*
suggestions?

"The Hobbit" <> wrote in message
news:E%3Nc.5214$...
>
> "Collector" <> wrote in message
> news:...
> > The Hobbit said the following on 26/07/2004 20:45:
> <snip>
> > > Details are, he recieved an email - he got a virus from it and now on
> boot
> > > he gets no desk top (windows XP home) unless he runs it via task
> manager. He
> > > also gets no internet as the dialler shortcut has corrupted or
> something.
> <Snip>
> > >
> > Take around a couple of cardboard boxes, tell him to pack up his
> > computer then take it away he is too dumb to have a computer.
>
> Yes very good - I hope you feel better after getting that off your chest.
>
> I'd say everyone who's used a computer has done something dumb in the
past -
> this guy just hasn't gotten away with it. Does anyone have any *helpful*
> suggestions?
>
>

First recovery attempt.
Use the system restore wizard under Accessories, System Tools.

In article <ux3Nc.5198$>,
lid says...
> Hi all,
>
> This is all site-unseen so sorry 'bout the sketchy details but I've just had
> a call from an ex-flatmate and as default 'PC guy' I've been called in to
> try and get it sorted.
> Details are, he recieved an email - he got a virus from it and now on boot
> he gets no desk top (windows XP home) unless he runs it via task manager. He
> also gets no internet as the dialler shortcut has corrupted or something.
>
> I'm set to pop around tomorrow night and have a look - does this sound
> familur to anyone - any ideas as to how to approach it?
>
> Cheers in advance...
>
Well I'd start by...

1) Booting to Safe mode and checking out what wierdness is loading by
using the msconfig utility from Start Menu->Run. Uncheck anything odd -
although the virus may have screwed around with services..

2) Back into normal mode. Install/use/update a virus scanner and try to
ID what the hell it was. If there is a removal toll from Symantec or
some others use that.

3) Check what is going on with the shell have a look at this reg key..
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
\Shell

4) If it is all still wierd (but not infected): consider using system
restore (ek!) or try to repair system files with the command: sfc
/scannow

5) Still no go then boot off xp cd and reapir the install.

6) If you suspect you have be hacked too then you need to go back to a
trusted backup or install from trusted media.

7) Use Linux

"The Hobbit" <> wrote in message
news:ux3Nc.5198$...
> Hi all,
>
> This is all site-unseen so sorry 'bout the sketchy details but I've just
had
> a call from an ex-flatmate and as default 'PC guy' I've been called in to
> try and get it sorted.
> Details are, he recieved an email - he got a virus from it and now on boot
> he gets no desk top (windows XP home) unless he runs it via task manager.
He
> also gets no internet as the dialler shortcut has corrupted or something.
>
> I'm set to pop around tomorrow night and have a look - does this sound
> familur to anyone - any ideas as to how to approach it?
>
> Cheers in advance...

Hijack This V1.97 is a good program for fixing the registry it will find
what shouldn't be there. It backs it up so you can undo anything that
should be in the internet parts of the registry etc.
It got rid of the crap a Trojan put into mine on the old PC.

You can download it here. It's not a big program. Whether it fixes the
desktop is hard to say.
http://www.anycities.com/user1/sonofspy/Internet2.html

It's down the list a bit.
Kooky deserves the credit for that one.

E. Scrooge

E. Scrooge wrote:
> "The Hobbit" <> wrote in message
> news:ux3Nc.5198$...
>
>>Hi all,
>>
>>This is all site-unseen so sorry 'bout the sketchy details but I've just
>
> had
>
>>a call from an ex-flatmate and as default 'PC guy' I've been called in to
>>try and get it sorted.
>>Details are, he recieved an email - he got a virus from it and now on boot
>>he gets no desk top (windows XP home) unless he runs it via task manager.
>
> He
>
>>also gets no internet as the dialler shortcut has corrupted or something.
>>
>>I'm set to pop around tomorrow night and have a look - does this sound
>>familur to anyone - any ideas as to how to approach it?
>>
>>Cheers in advance...
>
>
> Hijack This V1.97 is a good program for fixing the registry it will find
> what shouldn't be there. It backs it up so you can undo anything that
> should be in the internet parts of the registry etc.
> It got rid of the crap a Trojan put into mine on the old PC.
>
> You can download it here. It's not a big program. Whether it fixes the
> desktop is hard to say.
> http://www.anycities.com/user1/sonofspy/Internet2.html
>
> It's down the list a bit.
> Kooky deserves the credit for that one.
>
> E. Scrooge
>
>
Good choice Scroogie. If you go to the Hijack website there is a link to
forums where you can post a text file log of the report that hijack this
creates and someone can usually tell you where the offending stuff is.
Don't have the url handy but google should help if OP can't find it.

CWshredder is another that can pick up stuff that others miss too.

HTH
bAZZ

A cobber of mine had the same symptoms on XP Home and after a day of
trying he gave up and refreshed the disk. Good luck.

The Hobbit wrote:
> Hi all,
>
> This is all site-unseen so sorry 'bout the sketchy details but I've just had
> a call from an ex-flatmate and as default 'PC guy' I've been called in to
> try and get it sorted.
> Details are, he recieved an email - he got a virus from it and now on boot
> he gets no desk top (windows XP home) unless he runs it via task manager. He
> also gets no internet as the dialler shortcut has corrupted or something.
>
> I'm set to pop around tomorrow night and have a look - does this sound
> familur to anyone - any ideas as to how to approach it?
>
> Cheers in advance...
>
>