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"Stephen Williams" <> wrote in message
news:3f4be679$...
> Got a customer with a 1 year old PC Company 17" monitor who bought an
> Albatron MX440 video card from us. A few days after, the monitor started
> making a crackling electrical sound, and also produced a burning type of
> smell. Although the monitor still works, the sounds and smells continue
(of
> course i switched it off immediatly). The resolution was low.
>
> The customer seems convinced that somehow the video card is the direct
cause
> of this fault, although i have plugged his computer in to another monitor
> and it hasn't caught fire yet.
>
> Any electrical technicians here wanna give their opinion? It would be
grealy
> appreciated.

Are you able to test the same video card on another monitor of the same
type?

> news:3f4be679$...
> > Got a customer with a 1 year old PC Company 17" monitor who bought an
> > Albatron MX440 video card from us. A few days after, the monitor started
> > making a crackling electrical sound, and also produced a burning type of
> > smell. Although the monitor still works, the sounds and smells continue
> (of
> > course i switched it off immediatly). The resolution was low.
> >
> > The customer seems convinced that somehow the video card is the direct
> cause
> > of this fault, although i have plugged his computer in to another
monitor
> > and it hasn't caught fire yet.
> >
> > Any electrical technicians here wanna give their opinion? It would be
> grealy
> > appreciated.
>
> Are you able to test the same video card on another monitor of the same
> type?
>
>

No i doubt the PC Company would come to the party on that one.

I showed them their computer plugged in to another monitor, which didn't
fault. They took the 17" back to the PC Company.

Phew

Steve