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I get this error message when trying to install

'Setup could not verify the integrity of the file Update inf Make sure the
Cryptographic service is running on this computer'

I have also tried installing through Windows update but again the same
error, but yet other available patches install just fine.

Yes Cryptographic service is running and I have deleted Catroot2 folder as
suggested by Microsoft knowledge base, ... same problem...

I Had the MS blast virus Tuesday night, but removed that same night and has
remained clean since.

Only thing protecting me from MS Blast or any new variant is my antivirus &
firewall software.

If anyone can please help then thanks in advance.

"Wombus" <> wrote in message
news:3f3b4a53$...
> I get this error message when trying to install
>
> 'Setup could not verify the integrity of the file Update inf Make sure the
> Cryptographic service is running on this computer'
>
> I have also tried installing through Windows update but again the same
> error, but yet other available patches install just fine.
>
> Yes Cryptographic service is running and I have deleted Catroot2 folder as
> suggested by Microsoft knowledge base, ... same problem...
>
> I Had the MS blast virus Tuesday night, but removed that same night and
has
> remained clean since.
>
> Only thing protecting me from MS Blast or any new variant is my antivirus
&
> firewall software.
>
> If anyone can please help then thanks in advance.
>
>
>
Oh and forgot to mention i am running Win XP Pro with Service pack 1

"Eljayb" <> wrote in message
news:r1J_a.116061$...
> >
> I had the same problem on a friend's computer last night and Google found
me
> the solution. To save you looking, here it is:
>
> Try this from MS Support...
>
> To resolve this issue, set Cryptographic Services to Automatic for Startup
> type. If this does not resolve the issue, stop Cryptographic Services, and
> then rename the %Systemroot%\System32\Catroot2 folder. To do so, follow
> these steps:
>
> 1- Start the Administrative Tools utility in Control Panel.
> 2- Double-click Services.
> 3- Right-click Cryptographic Services, and then click Properties.
> 4- Click Automatic for Startup type, and then click Start.
> 5- Install Windows XP SP1 again (or whichever update is refusing ti
install.
> If the problem persists, go to Step 6.
>
>
> 6- Click Start, and then click Run.
> 7- In the Open box, type cmd, and then click OK.
> 8- At the command prompt, type the following commands, pressing ENTER
after
> each line:
>
> net stop cryptsvc
> ren %systemroot%\system32\catroot2 oldcatroot2
> net start cryptsvc
>
>
> --
> Regards
>
> Eljayb
>
>

Thanks for the help Eljayb... I've been over these steps, step by step 10
times already and I still get the same error. I have even deleted Catroot2
using this cmd command

RD /S /Q %SystemRoot%\System32\Catroot2

checked in Explorer and yes delete confirmed it is gone..... same damn
error.... errr

Also tried this in safe mode.

Unless my knight in shining amour turns up with a fix I'm dune for...... I
think my problem must run deeper so a complete reinstall is on the cards....
Bugger !!!

On Fri, 15 Aug 2003 01:15:02 +1200, Aaron Lawrence
<> wrote:

> Well maybe it didn't download properly? Try downloading again (clear
> cache to make sure it does)... find a different site...
>

OK Thanks Aaron, I'll try that when i get home tonight.

"Wombus" <> wrote in message
news:3f3b67d8$...
>
> "Eljayb" <> wrote in message
> news:r1J_a.116061$...
> > >
> > I had the same problem on a friend's computer last night and Google
found
> me
> > the solution. To save you looking, here it is:
> >
> > Try this from MS Support...
> >
> > To resolve this issue, set Cryptographic Services to Automatic for
Startup
> > type. If this does not resolve the issue, stop Cryptographic Services,
and
> > then rename the %Systemroot%\System32\Catroot2 folder. To do so, follow
> > these steps:
> >
> > 1- Start the Administrative Tools utility in Control Panel.
> > 2- Double-click Services.
> > 3- Right-click Cryptographic Services, and then click Properties.
> > 4- Click Automatic for Startup type, and then click Start.
> > 5- Install Windows XP SP1 again (or whichever update is refusing ti
> install.
> > If the problem persists, go to Step 6.
> >
> >
> > 6- Click Start, and then click Run.
> > 7- In the Open box, type cmd, and then click OK.
> > 8- At the command prompt, type the following commands, pressing ENTER
> after
> > each line:
> >
> > net stop cryptsvc
> > ren %systemroot%\system32\catroot2 oldcatroot2
> > net start cryptsvc
> >
> >
> > --
> > Regards
> >
> > Eljayb
> >
> >
>
> Thanks for the help Eljayb... I've been over these steps, step by step 10
> times already and I still get the same error. I have even deleted
Catroot2
> using this cmd command
>
> RD /S /Q %SystemRoot%\System32\Catroot2
>
> checked in Explorer and yes delete confirmed it is gone..... same damn
> error.... errr
>
> Also tried this in safe mode.
>
> Unless my knight in shining amour turns up with a fix I'm dune for...... I
> think my problem must run deeper so a complete reinstall is on the
cards....
> Bugger !!!
>
>

Maybe this will help, it is more of the same but greatly expanded with
further suggestions. Looks like you have a "task" on your hands. Best of
luck.

http://www.updatexp.com/cryptographic-service.html



--
Regards

Eljayb