Hi Andrew, Mauricio and fellow newsgroup members,
Upon reading the recent posts regarding Hitwise I thought it would be a good
idea to answer some of the questions raised, my role at Hitwise is
International Business Development and I also handle all ISP relations.
We are currently monitoring approximately 22% of all internet users in the
New Zealand market through relationships we have with a range of very large
to medium and some small ISPs. Our sample size over the past three years has
reached up to 40%-45% of the market, however we are comfortable that the
current level is suitable to provide our competitive intelligence service.
As mentioned in the newsgroup our sample is representative of the online
population in New Zealand with regard to the regional location of and
participation of internet users. (i.e. we monitor users in all capital
cities, small town areas and rural areas - we also weight this data to be
representative of the internet penetration within those regions)
Unfortunately we are unable to reveal the identify of our ISP partners for
various reasons with the two main ones being confidentiality and data
integrity. All of our agreements with our ISP partners are confidential and
therefore we do not reveal the identify of our suppliers. We also maintain
confidentiality of these suppliers in order to maintain the integrity of our
data. In much the same way that any market research company do not divulge
the name of their panellists, Hitwise does not reveal the names its
partners. Our processes and data integrity is audited by Price WaterHouse
Coopers on a quarterly basis.
We recently started servicing our 60 odd New Zealand clients from our
Australian headquarters. We chose to service the New Zealand market from
Australia rather then appoint a 're-seller' as we had done in the past.
There will be a Hitwise Business Development Manager based in New Zealand in
the near future - we are in the process of finding the most suitable person
for this role.
Including our New Zealand sample we are now monitoring in excess of 25
million internet users via our ISP partner networks in Australia, Hong Kong,
the United Kingdom, Singapore and most recently the USA.
I note that some of you are awaiting a response from our sales team with
regard to Hitwise enquiries and I have raised this with them to speed up the
process. I expect them to contact to you in the very near future.
Should anyone else have any questions, or require clarification on some of
these issues please do not hesitate to contact me directly.
Kind Regards
HARLEY GILES
International Business Development
Hitwise Pty Ltd
Level 7
580 St. Kilda Road
Melbourne, Victoria 3004
AUSTRALIA
Phone: +61 3 8530 2400
Mobile: +61 413 936 436
"Mauricio Freitas" <> wrote in message
news:bgkeab$hv7$...
> "Andrew" <> wrote in message
> news:dbiXa.9009$...
> > Does anyone know any details about Hitwise - www.hitwise.co.nz - Ive
been
> > told that it doesnt inclue Xtra, Ihug and Clear
> >
> > Can anyone confirm this?
>
> A little OT, but they don't even reply e-mails...
>
> --
> Mauricio Freitas
> mobility, wireless, handhelds: http://www.geekzone.co.nz or
> http://www.bluetoothguide.com
>
>