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I used to get an occassional error message (described below) once in a
while, but now, I get it almost every time I try go to a web site, Google,
etc. After trying a couple of times, then I go on line OK.


The message in the dialog box is:

"Internet Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience."

Clicking on more information it is related to:

"Error signature....iexplore.exe.....ModName:urlmon.dll

I have a five year old Dell 8300 Dimension, P-4, factory installed XP Pro
and Comcast ISP.
Critical updates are current. This seems to be more frequent since my
recent critical update.

I do not have the problem when I go on to Outlook Express or this newsgroup.

Hoping for some help, Dave C.

On Dec 20, 9:59 pm, "Dave C." <myaddr...@microsoft.com> wrote:
> I used to get an occassional error message (described below) once in a
> while, but now, I get it almost every time I try go to a web site, Google,
> etc. After trying a couple of times, then I go on line OK.
>
> The message in the dialog box is:
>
> "Internet Explorer has encountered a problem and needs to close. We are
> sorry for the inconvenience."
>
> Clicking on more information it is related to:
>
> "Error signature....iexplore.exe.....ModName:urlmon.dll
>
> I have a five year old Dell 8300 Dimension, P-4, factory installed XP Pro
> and Comcast ISP.
> Critical updates are current. This seems to be more frequent since my
> recent critical update.
>
> I do not have the problem when I go on to Outlook Express or this newsgroup.
>
> Hoping for some help, Dave C.

Dump it & use Mozilla Firefox.

Dave C. wrote:
> I used to get an occassional error message (described below) once in a
> while, but now, I get it almost every time I try go to a web site, Google,
> etc. After trying a couple of times, then I go on line OK.
>
>
> The message in the dialog box is:
>
> "Internet Explorer has encountered a problem and needs to close. We are
> sorry for the inconvenience."
>
> Clicking on more information it is related to:
>
> "Error signature....iexplore.exe.....ModName:urlmon.dll
>
> I have a five year old Dell 8300 Dimension, P-4, factory installed XP Pro
> and Comcast ISP.
> Critical updates are current. This seems to be more frequent since my
> recent critical update.
>
> I do not have the problem when I go on to Outlook Express or this newsgroup.
>
> Hoping for some help, Dave C.
>

This one has some of the same ingredients.

"On a Windows XP SP2-based computer that has certain cumulative security updates
for Internet Explorer installed, Internet Explorer 6 may stop responding when
you try to visit a Web site"

http://support.microsoft.com/kb/942367

Paul

"Paul" <> wrote in message news:fkeskm$cs4$...
>
> This one has some of the same ingredients.
>
> "On a Windows XP SP2-based computer that has certain cumulative security
> updates
> for Internet Explorer installed, Internet Explorer 6 may stop responding
> when
> you try to visit a Web site"
>
> http://support.microsoft.com/kb/942367
>
> Paul
>
Hi Paul, that bulletin describes this issue fairly closely. It mentions
that the next update probably will have the appropriate hotfix, and I think
I will wait for it. This is only a nuisance at the present time.

Thanks for the quick reply.

Kind dregards,

Dave C.

"Dave C." <> wrote in message
newsN-...
>I used to get an occassional error message (described below) once in a
> while, but now, I get it almost every time I try go to a web site, Google,
> etc. After trying a couple of times, then I go on line OK.
>
>
> The message in the dialog box is:
>
> "Internet Explorer has encountered a problem and needs to close. We are
> sorry for the inconvenience."
>
> Clicking on more information it is related to:
>
> "Error signature....iexplore.exe.....ModName:urlmon.dll
>
> I have a five year old Dell 8300 Dimension, P-4, factory installed XP Pro
> and Comcast ISP.
> Critical updates are current. This seems to be more frequent since my
> recent critical update.
>
> I do not have the problem when I go on to Outlook Express or this
> newsgroup.
>
>

If you run XP SP2 and Explorer 6, and if you've been faithfully installing
updates, go to Add/remove programs and remove Security Update 942615.

I did, and it now works perfectly again.

--
Budgie
NB Reply to newsgroup. Email address will get you nowhere.

"Budgie" <> wrote in message
news:LmJaj.12153$...
>
> If you run XP SP2 and Explorer 6, and if you've been faithfully installing
> updates, go to Add/remove programs and remove Security Update 942615.
>
> I did, and it now works perfectly again.
>
>
Thanks for the tip, Budgie. I have XP SP2, Explorer 6 and my updates are
current. I don't know if this affects the registry, but I will back it up
with ERUNT just in case.

Regards, Dave C.

"Dave C." <> wrote in message
news9adneVQ-...
>>
> Thanks for the tip, Budgie. I have XP SP2, Explorer 6 and my updates are
> current. I don't know if this affects the registry, but I will back it up
> with ERUNT just in case.
>

It is a known problem for Microsoft.

There is another work-around which involves modifying the registry, which is
in the Knowledge Base - Article ID 946627 of 19 Dec 2007.

However, deletion seems to work just as well!

I also had to set that particular update not to download again.

--
Budgie
NB Reply to newsgroup. Email address will get you nowhere.

Budgie wrote:
> "Dave C." <> wrote in message
> news9adneVQ-...
>> Thanks for the tip, Budgie. I have XP SP2, Explorer 6 and my updates are
>> current. I don't know if this affects the registry, but I will back it up
>> with ERUNT just in case.
>>
>
> It is a known problem for Microsoft.
>
> There is another work-around which involves modifying the registry, which is
> in the Knowledge Base - Article ID 946627 of 19 Dec 2007.
>
> However, deletion seems to work just as well!
>
> I also had to set that particular update not to download again.
>

http://www.microsoft.com/downloads/d...displaylang=en

946627 is a download now. Page is dated 12/20/2007. I saw this
mentioned in reader comments on Anandtech. So instead of
registry hacking, now there is an executable to run.

Paul

"Paul" <> wrote in message news:fkgojr$l4h$...
> Budgie wrote:
>> "Dave C." <> wrote in message
>> news9adneVQ-...
>>> Thanks for the tip, Budgie. I have XP SP2, Explorer 6 and my updates
>>> are current. I don't know if this affects the registry, but I will back
>>> it up with ERUNT just in case.
>>>
>>
>> It is a known problem for Microsoft.
>>
>> There is another work-around which involves modifying the registry, which
>> is in the Knowledge Base - Article ID 946627 of 19 Dec 2007.
>>
>> However, deletion seems to work just as well!
>>
>> I also had to set that particular update not to download again.
>>
>
> http://www.microsoft.com/downloads/d...displaylang=en
>
> 946627 is a download now. Page is dated 12/20/2007. I saw this
> mentioned in reader comments on Anandtech. So instead of
> registry hacking, now there is an executable to run.
>
> Paul

Paul, just ran update from the above link with total success. I am keeping
all the information you and Budgie in a separate file for future reference.
I suspect (and would hope) that a future Microsoft update will include this.

Thanks for making this information quickly available.

Dave C.