Circuit City Rip Off

I bought a notebook sony yesterdaay online for $1378 total for my
daughter in New Jersey. When she went to the store to pick it up they
would not give it to her. I called their sales office and got someone
in Manila that could hardly speak english. They said it was up to the
store. The store damanded to see the credit card. I told them I live
in Alaska and that would be difficult to do. I had to cancel the
order and wire the money down and that cost $99 via western union.
Circuit city already got the money according to my bank for the online
sales, Circuit city tells me I will get my money back in 2 to 7 days
for the online cancellation.

Gerald Newton

Gerald Newton wrote:
> I bought a notebook sony yesterdaay online for $1378 total for my
> daughter in New Jersey. When she went to the store to pick it up they
> would not give it to her. I called their sales office and got someone
> in Manila that could hardly speak english. They said it was up to the
> store. The store damanded to see the credit card. I told them I live
> in Alaska and that would be difficult to do. I had to cancel the
> order and wire the money down and that cost $99 via western union.
> Circuit city already got the money according to my bank for the online
> sales, Circuit city tells me I will get my money back in 2 to 7 days
> for the online cancellation.

Perhaps you should have paid better attention to your transaction. I've
used their in-store pickup before, and they're very clear that you need
the order number, your credit card used, and a driver's license or other
ID when you pick it up. It's the same way at Best Buy. You should
have just had it shipped to her address.

Your "rip off" is another person's "protection against credit card fraud."

Tarkus

Tarkus wrote:
>
> Gerald Newton wrote:
> > I bought a notebook sony yesterdaay online for $1378 total for my
> > daughter in New Jersey. When she went to the store to pick it up they
> > would not give it to her. I called their sales office and got someone
> > in Manila that could hardly speak english. They said it was up to the
> > store. The store damanded to see the credit card. I told them I live
> > in Alaska and that would be difficult to do. I had to cancel the
> > order and wire the money down and that cost $99 via western union.
> > Circuit city already got the money according to my bank for the online
> > sales, Circuit city tells me I will get my money back in 2 to 7 days
> > for the online cancellation.
>
> Perhaps you should have paid better attention to your transaction. I've
> used their in-store pickup before, and they're very clear that you need
> the order number, your credit card used, and a driver's license or other
> ID when you pick it up. It's the same way at Best Buy. You should
> have just had it shipped to her address.
>
> Your "rip off" is another person's "protection against credit card fraud."

Best Buy has the same policy, but it is not mentioned until after you
pay for the item.

xeaglecrest@att.net

wrote:
> Tarkus wrote:
>> Gerald Newton wrote:
>>> I bought a notebook sony yesterdaay online for $1378 total for my
>>> daughter in New Jersey. When she went to the store to pick it up they
>>> would not give it to her. I called their sales office and got someone
>>> in Manila that could hardly speak english. They said it was up to the
>>> store. The store damanded to see the credit card. I told them I live
>>> in Alaska and that would be difficult to do. I had to cancel the
>>> order and wire the money down and that cost $99 via western union.
>>> Circuit city already got the money according to my bank for the online
>>> sales, Circuit city tells me I will get my money back in 2 to 7 days
>>> for the online cancellation.
>> Perhaps you should have paid better attention to your transaction. I've
>> used their in-store pickup before, and they're very clear that you need
>> the order number, your credit card used, and a driver's license or other
>> ID when you pick it up. It's the same way at Best Buy. You should
>> have just had it shipped to her address.
>>
>> Your "rip off" is another person's "protection against credit card fraud."
>
> Best Buy has the same policy, but it is not mentioned until after you
> pay for the item.

I don't think they actually charge you until you pick it up, though.

I recently bought a $14 cable from them. They have a policy that if
it's not in your hands within 1 minute of giving them all documents and
having them entered into the computer, you get a $10 discount (up to the
price of the item, if less). They had to go find my cable, so it ended
up costing me $4, and the charge was made there; they didn't have to
credit my card, because it hadn't yet been charged.

Also, if you don't pick up within a week, your order is automatically
canceled.

Tarkus

"Gerald Newton" <> wrote in message
news:0457f8ce-eb18-4dd5-b181-...
>I bought a notebook sony yesterdaay online for $1378 total for my
> daughter in New Jersey. When she went to the store to pick it up they
> would not give it to her. I called their sales office and got someone
> in Manila that could hardly speak english. They said it was up to the
> store. The store damanded to see the credit card. I told them I live
> in Alaska and that would be difficult to do. I had to cancel the
> order and wire the money down and that cost $99 via western union.
> Circuit city already got the money according to my bank for the online
> sales, Circuit city tells me I will get my money back in 2 to 7 days
> for the online cancellation.

I don't think it's a rip off at all, I would look in the mirror for the
blame. You live in Alaska, your daughter is in New Jersey, why did you not
check the stores policy concerning the transaction before hand.

Jerry

"Gerald Newton" <> wrote in message
news:0457f8ce-eb18-4dd5-b181-...
>I bought a notebook sony yesterdaay online for $1378 total for my
> daughter in New Jersey. When she went to the store to pick it up they
> would not give it to her. I called their sales office and got someone
> in Manila that could hardly speak english. They said it was up to the
> store. The store damanded to see the credit card. I told them I live
> in Alaska and that would be difficult to do. I had to cancel the
> order and wire the money down and that cost $99 via western union.
> Circuit city already got the money according to my bank for the online
> sales, Circuit city tells me I will get my money back in 2 to 7 days
> for the online cancellation.

I've done store pickup for CC as well, and I'm certain they tell you the
credit card used for the purchase is required when you pick up the order.

Mark

Mark B.