Deebrief wrote:
> We used to just sign on without the need for the password by tapping on the
> symbol at the bottom RHS of the screen.
>
> However the Live Messenger shortcut was on the main screen. The other day I
> tapped it and it asked for my password. Upon entering it denied me entry to
> Hotmail saying the identify address or the word was incorrect. The other way
> of signing on as stated above then had a small RED cross on it and again
> denied me entry.
>
> I cannot get into my original address, so have had to create another
> identity. However I want to get all my old info.
>
> I tried Systems restore to a previous date, but problem not resolved.
>
> Please can someone HELP ASAP !!!!!!!!!!!!
>
>
> Cheers
>
>
> Dee
A quick check, shows this as a possible recovery tool.
http://www.nirsoft.net/utils/mspass.html
But remember, that any time something funny happens to a
login dialog, there is a possibility that a Trojan is
present on the computer, and is intercepting the login
and sending the details to a remote site. Even the
Nirsoft product could be a Trojan for all I know.
It is all a matter of building trust, and finding enough
people who have used the product, without adverse
consequences, to consider using it.
I'm usually very careful, and yesterday I downloaded a
software product that is supposed to make a video from
what is on your screen. Well, when I installed it, the computer
went nuts. My antivirus software got so excited, it locked
up the machine into a loop. I even tried shutdown, and the
shutdown would not complete, because the program and my
antivirus got into a fight.
It is a good thing, I used Partition Magic only a day ago,
to copy my boot partition to a second drive. I was able to
wipe my current boot drive, and copy the boot image back
from the other drive, to remove all traces of the
"experiment gone wrong". The reason I wiped it, is I could
not be reasonably sure that my antivirus got all of it
while they were fighting.
So that is just a warning, that the problem may have been
caused by a Trojan, and the potential solutions to the problem
could also be Trojans. In a sense, you cannot even trust
my singular recommendation of the nirsoft program, because
I could be trying to infect your machine.
For important passwords, I write them on a piece of paper
which is stuck to my router. That way I cannot lose them.
If you know the password, you should be able to use
another computer to login. Perhaps you can change your
password, while you're on the second computer. At least, if the
password has been compromised, that would give an opportunity
to change it.
Good luck,
Paul
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