Malke wrote:
> CDA wrote:
>
> > Sorry about my poorly written question, but thank you for your reponse
> > (computers aren't my thing). My computer runs on Windows XP. The
> > wireless router is Liksys WRT54G "Broadband Router" I have DSL service
> > through verizon
> > (Westell 6100) I have never able to completely install the router
> > because no matter what I do (I've spent hours on the phone with
> > Verizon and Linksys) I can never get beyond step 7 when an error
> > message "unable to detect router"
> > comes on. Nonetheless, I know I am connected to the wireless network,
> > but then, as I say, it simply says "acquiring network address" and I
> > can never
> > connect. Thanks again for your help!
>
> Sorry to get back to you so late. I just had a client with this problem;
> they also use DSL but not from your provider. Short story: the ISP had
> given them what *looked* like a regular DSL modem but what was *really*
> a combination modem/router. It was a mistake (?) that the ISP had made
> when the clients originally subscribed and received the modem.
>
> It required the clients calling a higher level tech support at the ISP
> who walked them through setting up their Linksys router with the DSL
> modem. So I think you should call your ISP and don't accept the
> bottom-tier tech support you get when you first call.
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
I believe that it is becoming common (SOP?) for ISPs to provide DSL
modem/routers. I know that Earthlink does this. Part of the reason is that
it provides unsophisticated users with a level of security (i.e., the NAT
router) even if they don't have a firewall active when they connect.
Another part of the reason is $$ -- Earthlink, at least, charges $7.95 PER
MONTH for "home networking." Quite a lot of $$, when you consider that you
can do it for the price of router alone.
To its credit, however, EL's first-tier support, as well as its on-line
knowledge base, provides step-by-step instructions for configuring the dsl
modem/router as a dsl modem/bridge.
The DSLReports FAQ for the Verizon Westell 6100 supplies the requisite
info: "How do I use a router with the Westell 6100?
http://www.dslreports.com/faq/13600 (the corresponding FAQ for the BellSouth
Westell 6100 is much more detailed; I haven't checked to see what, if any
differences there are between the Verizon and BellSouth setups:
http://www.dslreports.com/faq/6323) In following the next to last paragraph
of the Verizon Westell FAQ, ("Now (almost done!) hook a cable between the
modem and the router (Verizon usually supplies one), leaving the PC to
router connection in place.") connect to the WAN jack on your Linksys
router.
(Go to
http://www.dslreports.com/faqnew and search for westell 6100 for lots
more info)