Internet access and download issues

Hi, The PC running Windows XP SP2 is on a small network and Internet
access is through a NetGear Router. We have 3 PCs running on the
network, 2 of which seem to get to the internet without a problem.

The third PC Errors frequently on sending and receiving mail, access
web pages and downloading files. With the file download, the download
will get to a point between 0 & 99%, then stop permanently.
Occasionally it succeeds!.

This happens on wireless and on wired network connections. The
wireless connection is showing a very good or excellent signal
strength and the router log shows that the Internet connection is
solid and unbroken. To me this indicates the problem is one between
the PC and the LAN rather than the Internet access per se. I have
turned off all firewalls and virus checkers and it is still the same.
I've checked the MTU settings and ensured the PC is set to an MTU 1372
that doesn't split up any packets and have lowered the MTU on the
router to match.

The PC has just been moved to the network from another network where
it worked fine, albeit using a different login ID. I cannot see where
the user ID could affect this but that is a possibility?

Where should I be checking to resolve this issue?

Thanks for your help

Phil

Phil

Hi
While MTU may vary in most cases it is 1500 for Cable Connection and 1492
for DSL.
May be this can further Help, http://www.ezlan.net/clean.html#refreshnet
Jack (MVP-Networking).

"Phil" <phil-> wrote in message
news: ups.com...
> Hi, The PC running Windows XP SP2 is on a small network and Internet
> access is through a NetGear Router. We have 3 PCs running on the
> network, 2 of which seem to get to the internet without a problem.
>
> The third PC Errors frequently on sending and receiving mail, access
> web pages and downloading files. With the file download, the download
> will get to a point between 0 & 99%, then stop permanently.
> Occasionally it succeeds!.
>
> This happens on wireless and on wired network connections. The
> wireless connection is showing a very good or excellent signal
> strength and the router log shows that the Internet connection is
> solid and unbroken. To me this indicates the problem is one between
> the PC and the LAN rather than the Internet access per se. I have
> turned off all firewalls and virus checkers and it is still the same.
> I've checked the MTU settings and ensured the PC is set to an MTU 1372
> that doesn't split up any packets and have lowered the MTU on the
> router to match.
>
> The PC has just been moved to the network from another network where
> it worked fine, albeit using a different login ID. I cannot see where
> the user ID could affect this but that is a possibility?
>
> Where should I be checking to resolve this issue?
>
> Thanks for your help
>
> Phil
>

Jack \(MVP-Networking\).