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Cisco VPN client issue

 
 
Rob
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      09-11-2007
Hi,
I have a VPN client that having connectivity issue, she is using
"vpnclient-win-msi-5.0.01.0600-k9.exe" to connect to a PIX515, I tried her
laptop with 3 different lines everything is fine but from her home she can
only start and login to VPN client but no data is passing after that, and
she cannot use remote desktop. The only difference between her Internet line
and other line is that line is a PPPoE line, and other lines(working lines)
are cable TV lines.
I changed the MTU size using VPN Client software option but didnt help. She
is using Windows Vista.
Any idea how to resolve this issue?
Ali


 
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Thrill5
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      09-12-2007
Make sure you are using the correct VPN client for Windows Vista.
Currently, Vista64 is NOT supported.


"Rob" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> Hi,
> I have a VPN client that having connectivity issue, she is using
> "vpnclient-win-msi-5.0.01.0600-k9.exe" to connect to a PIX515, I tried her
> laptop with 3 different lines everything is fine but from her home she can
> only start and login to VPN client but no data is passing after that, and
> she cannot use remote desktop. The only difference between her Internet
> line and other line is that line is a PPPoE line, and other lines(working
> lines) are cable TV lines.
> I changed the MTU size using VPN Client software option but didnt help.
> She is using Windows Vista.
> Any idea how to resolve this issue?
> Ali
>



 
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AlMills AlMills is offline
Junior Member
Join Date: Sep 2007
Location: Houston, TX
Posts: 2
 
      09-12-2007
Was VPN ever working from her home? If not, it could be a configuration issue with her home router/modem.
 
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Brian V
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      09-12-2007

"Rob" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> Hi,
> I have a VPN client that having connectivity issue, she is using
> "vpnclient-win-msi-5.0.01.0600-k9.exe" to connect to a PIX515, I tried her
> laptop with 3 different lines everything is fine but from her home she can
> only start and login to VPN client but no data is passing after that, and
> she cannot use remote desktop. The only difference between her Internet
> line and other line is that line is a PPPoE line, and other lines(working
> lines) are cable TV lines.
> I changed the MTU size using VPN Client software option but didnt help.
> She is using Windows Vista.
> Any idea how to resolve this issue?
> Ali
>


on the firewall add "isakmp nat-traversal 20" that will allow devies behind
nat to VPN in.

 
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